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Colonial Chevrolet - Service Center

Acton, MA

4.6
640 Reviews

640 Reviews of Colonial Chevrolet - Service Center

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August 20, 2025

My Chevy Bolt EV suddenly started malfunctioning with error messages and it wouldn't take a charge. Daniel in the service department got us in the shop and the car repaired in the same day....and he was More

by G B Binger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brouillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Colonial Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chevrolet. We look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

August 07, 2025

Very professional and patient person. We will keep sending cars to this dealer for sure More

by lsilva.abg
Recommend Dealer
Yes
Employees Worked With
Robyn Burst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

August 06, 2025

Colonial Chevrolet was professional and fair throughout the process. They were easy to deal with and performed as promise. Great car buying experience. More

by CHARLIE83
Recommend Dealer
Yes
Employees Worked With
Robyn Burst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

August 03, 2025

Love taking my car to Acton for service. ...always great support! They do a through job and are very efficient! More

by TBOUCHER479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Brouillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

July 31, 2025

I was quoted twice the amount to replace a tail lens on my Chevy truck then what I had quoted by a Ford dealer. More

by 34SKELLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robyn Burst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Colonial Chevrolet responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Bob Fahey Service Director rfahey@colonialchevrolet.com

July 29, 2025

Really great people to work with. Brought in my vehicle and waited. Did not take long before everything was completed. Very satisfied that my vehicle is running well. More

by DAVIDCARLSON7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Burst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Colonial Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

July 18, 2025

I’ve also noticed the people at Colonial Chevy are very easy to work with and I have been very satisfied with the service I receive for my Blazer. Keep up the good work! More

by vbosox5
Recommend Dealer
Yes
Employees Worked With
Robyn Burst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon King
Jul 18, 2025 -

Colonial Chevrolet responded

Thanks for sharing about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

July 17, 2025

My sales person is Kris Wright and he is very good, not sure who Monica is. More

by kfitzgerald3
Recommend Dealer
Yes
Employees Worked With
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : kris wright
Jul 17, 2025 -

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

July 17, 2025

Excellent Team at Colonial Chevrolet, Joe Pellegrini was extremely helpful throughout the entire sales process, working to help me get exactly the new truck I needed, and then coordinating all of the other More

by GBRENNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Pellegrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parrish Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Arsenault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Hrinishin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Desimone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Colonial Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

July 17, 2025

Provided Good service. The employees we worked with were easy to talk to and helpful. More

by jmhernon
Recommend Dealer
Yes
Employees Worked With
Parrish Kelley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Colonial Chevrolet responded

Thanks for sharing your experience with Colonial Chevrolet. Parrish and our team appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

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