Back

Collierville Auto Center

Collierville, TN

not yet
rated
46 Reviews

651 W Poplar Ave

Collierville, TN

38017

Directions

Filter Reviews By Type

Showing 46 reviews

October 22, 2017

LeeLexus Great customer service from Janet. She worked tirelessly to get me the best car for the best price. Great personality. I certainly recommend you see More

by Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janet Piacenti
October 21, 2017

Great experience!! I have bought several vehicles from Janet Piacenti over the years and have always been happy!! She is very knowledgeable and I have always trusted her More

by Glam
Recommend Dealer
Yes
Employees Worked With
Janet Piacenti
October 20, 2017

Janet Piacenti She is absolutely amazing! I have bought multiple cars from her and she really knows what she is talking about when it comes to just about any car! Sh More

by Whitneyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janet Piacenti
October 19, 2017

INCREDIBLE Customer Service I recently purchased a car and cannot say enough good things about Janet. I could tell as soon as we sat down and starting talking that she genuinely More

by CarWizard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janet Piacenti
October 19, 2017

JANET PIACENTI WE HAVE BOUGHT MULTIPLE CARS FROM JAN AND HER CUSTOMER SERVICE AND DEPENDABILITY IS UNMATCHED, SHE CARES ABOUT WHAT SHE SELLS AND IS VERY INFORMATIVE More

by DK1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janet Piacenti
October 19, 2017

Fabulous Female Salesperson I have had the pleasure of doing business with Janet Piacenti on multiple occasions and never once have I been disappointed. She took the time to get More

by Cynthia Carson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janet Piacenti, Edgar Bright
October 19, 2017

Customer Service was 'OVER THE TOP'!! We have never had a more pleasant experience buying a car as we did with Janet Piacenti ! So informed, caring and sincere.....just over the top wit More

by Music!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janet Piacenti
October 19, 2017

Amazing customer service I recently purchased a Ford fusion from Janet and she was extremely helpful and knowledgeable. It was a very easy and pleasant experience. I won't buy More

by Rep123
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Janet Piacenti
October 19, 2017

This is a great place to buy a car I had the pleasure of meeting one of the most helpful sales people I have ever. She went the extra mile to make sure I was completely happy with my pu More

by ruavol65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janet Piacenti
September 28, 2017

Crooks incorporated Full of lies. Nobody kept their word. Vehicle was supposed to come with new brakes amongst other things. Was taken around the world and back and the r More

by Yep every platform.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Ward, Sam Ward, Joe Underwood
Sep 29, 2017 -

Collierville Auto Center responded

The following are the facts: 1. customer purchases vehicle 2 months prior w a combination of cash and check as down payment. Check never clears bank as good. 2. Sam and Jeff make arrangements on 2 different occasions for the loan/financing to be completed and customer never fulfills obligations with the lender to finalize. 3. During the time customer has vehicle in their possession nearly 5k miles are put on vehicle. 4. I have never ever met or had a conversation with this customer. 5. Customer is not happy because we are retaining money from down payment for the miles, returned check fee, and reconditioning of the vehicle. These are the facts.