College Station Nissan

Always in and out and polite and courteous customer service with Mathew and the service team !! service with Mathew and the service team !! More

WARNING: DO NOT PURCHASE FROM COLLEGE STATION NISSAN. During the test drive, before I purchased a used vehicle here, I noticed a “rubbing” or “clicking” sound when doing slow sharp turns. The salesman During the test drive, before I purchased a used vehicle here, I noticed a “rubbing” or “clicking” sound when doing slow sharp turns. The salesman assured me that this was due to the oversized aftermarket tires that were on the vehicle, and that I could change them out at a tire shop and the issue would be resolved. After purchasing the vehicle, I brought it to a wheel shop and they told me that the tires are not rubbing and that the issue is mechanical. I then took it to a mechanic and they did an investigation showing that the issue is with the rear differential of the vehicle and said it'd need to be replaced entirely (thousands of dollars). I called College Station Nissan (5 days after purchase) and spoke to the sales team who forwarded me to their service manager. The service manager told me that they actually had a note in their system mentioning the noise and said that “they were supposed to take it to the ford dealership to get it addressed before selling it.” He then told me that he spoke to the sales team and they’d like me to use a warranty that I purchased (which they were very suspiciously insistent on getting) to take care of the damages and that they wouldn’t take care of the damages themselves. They said the warranty may not be active for a month and (x) amount of miles driven, which means I’m stuck with a non-functional vehicle in the meantime (I’m also not sure the warranty would cover it in the first place). Absolutely the worst experience I've ever had with a dealer. More

Salesman was great. Very friendly and professional. He worked to make sure our deal got done efficiently and we were so happy to come home with our new vehicle. Very friendly and professional. He worked to make sure our deal got done efficiently and we were so happy to come home with our new vehicle. More

Excellent service for the last four years. I will really miss College Station Nissan now that I am moving away. I will really miss College Station Nissan now that I am moving away. More

Very easy to communicate with service advisor. Waiting area was clean and comfortable. Service time was not long. Waiting area was clean and comfortable. Service time was not long. More

Absolutely FANTASTIC! 100 percent recommend to anyone looking to buy a vehicle! Sam Moore sold us a car and was knowledgeable, relatable and personal! He helped us during 100 percent recommend to anyone looking to buy a vehicle! Sam Moore sold us a car and was knowledgeable, relatable and personal! He helped us during a difficult time and helped us find the right car for us! Thank you Sam for your kindness and understanding! More

Joshua, Nick,Garry were excellent. I would do it again. It was refreshing to be taken at my word and not manipulated. I would do it again. It was refreshing to be taken at my word and not manipulated. More

Courteous knowledgeable and helpful. Kept us informed throughout the process Great service cost effective service Kept us informed throughout the process Great service cost effective service More

Sam Moore at College Station Nissan made my car buying experience not painful as everyone says car buying can be. He was very knowledgeable, answered all my questions and went above and beyond to make sur experience not painful as everyone says car buying can be. He was very knowledgeable, answered all my questions and went above and beyond to make sure I was buying the right vehicle for me. All staff there was friendly. More

My overall experience was pretty good, but I would ask that you add a few personal touches since as a customer we know when you come to the dealership, you already know that you're gonna be paying a lot f that you add a few personal touches since as a customer we know when you come to the dealership, you already know that you're gonna be paying a lot for what you're already buying and reading. It will be great if you guys Vacuum the car out maybe maybe even a small car wash would've been nice. It's very hot in Houston so maybe topping off water or fluid or something in the car that would help feel like you care because that's one thing you can't teach is you do or you don't. More