College Station Nissan
College Station, TX
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455 Reviews of College Station Nissan
I had an exceptional experience with the service department of College Station Nissan. From start to finish, the team provided outstanding service in every way possible. The staff was professional, department of College Station Nissan. From start to finish, the team provided outstanding service in every way possible. The staff was professional, attentive, and genuinely dedicated to meeting my needs. They were knowledgeable, addressed all of my questions thoroughly, and made sure I was comfortable with every step of the process. Their commitment to delivering top-notch service, from the quality of communication to the attention to detail, truly set them apart. I felt valued as a customer and appreciated the seamless and positive experience. More
Aggies beware – this dealership does not abide by the Aggie Code of Honor, and they attempt to “lie, cheat, and steal” when selling you a car. I was a cash buyer on a new car that they had clearly adver Aggie Code of Honor, and they attempt to “lie, cheat, and steal” when selling you a car. I was a cash buyer on a new car that they had clearly advertised for a specific price. The listing showed one customer cash package (that everyone qualifies for) as being included in that advertised price. The also clearly state on the listing description that “Price does NOT include Tax, Title, License or Doc Fee. Price includes: $1500 – XXXXX (redacted by reviewer) Customer Cash.” So the price listed already includes a specific customer cash package, and there is nothing else required to complete the purchase, other than TTL and the doc fees. When I asked for an “out the door” price, imagine my surprise to see it come back with a sales price (not counting the TTL and doc fees) that was over $4500 higher than advertised. When asked why that was, they said the posted pricing included two optional customer cash incentives (military and new grad, each for $500), and they had a mandatory set of protection features/adds that they put on EVERY (new/used) car on their lot. I of course pointed out that nowhere in the listing was there anything about optional customer cash incentives, nor was there anything about mandatory dealer adds – the listing was very clear that the price listed did not include TTL and doc fees, but that nothing else was needed to complete the purchase. They then pointed me to a standard disclaimer at the bottom of the listing that does NOT mention anything about mandatory dealer protection add-ons nor anything about optional customer incentives. In fact this disclaimer starts with the following text “All pricing and details are believed to be accurate…” How can pricing details be “believed to be accurate” when they did not disclose these mandatory dealer protection add-ons, despite saying EVERY vehicle comes with them?? The same question applies to the optional customer incentives – why clearly list one being applied, but not mention anything about the other two that they clearly know were incorrectly factored into the pricing? A belief of accuracy in pricing cannot, by definition, contain known falsehoods on EVERY listing on their website. Were the issues above limited to one vehicle listing, one could chalk it up to an “honest mistake”. However, the fact that these same issues appear on EVERY listing on their website, it clearly amounts to false advertising and fraud. More
The service department at College Station Nissan delivered an exceptional experience. Their team provided outstanding customer service, with knowledgeable service advisors who ensured all work was c delivered an exceptional experience. Their team provided outstanding customer service, with knowledgeable service advisors who ensured all work was completed efficiently and on time. More
I’ve had an amazing experience with Nissan. Excellent customer service and very dedicated to their customers. I walked away with a brand new car for under the price point I was looking for. I Excellent customer service and very dedicated to their customers. I walked away with a brand new car for under the price point I was looking for. I got an amazing deal and they even gave me a 10 year bumper to bumper warranty for no extra charge. I’d definitely recommend Nissan to anyone looking to buy. More
College Station Nissan is a great place to shop for a car. Great customer service. Jermaine Kidd was an Awesome salesman. We test drove a vehicle and explained all the features of the car. He also answer car. Great customer service. Jermaine Kidd was an Awesome salesman. We test drove a vehicle and explained all the features of the car. He also answered all questions that we had. I will recommend Jermaine to family and friends. Thanks Jermaine for your help in finding my perfect ride. I love my 2025 Kicks. More