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College Station Ford

College Station, TX

4.5
120 Reviews
Call Dealership (979) 694-2022

1351 Earl Rudder Freeway

College Station, TX

77845

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120 Reviews of College Station Ford

December 13, 2025

We appreciate the wonderful service provided by the College Station Ford dealership. The Service and Sales staff are great. We appreciate Devon & George! More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George & Devon
Report | Print
December 10, 2025

Trevor in Quick lane was very professional and helpful, they sent me a video of the technician going over my truck completely! Fast curetious service! More

by Mgreer04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
Report | Print
Dec 10, 2025 -

College Station Ford responded

Thank you for sharing your feedback about Trevor and our Quick Lane team! Safe travels, from all of us at College Station Ford!

December 04, 2025

could only offer me 3950 for my trade 2 days later its online for 4900 i think this is greed i wont be back thanks More

by Harveyservice
Recommend Dealer
No
Employees Worked With
sales
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Dec 04, 2025 -

College Station Ford responded

Thank you for your feedback. We aim to provide fair and transparent trade-in values, and it's concerning to hear that we may have missed the mark in this instance. If you're open to discussing this further, please give me a call so that we can better understand how we might address your concerns. Thank you, Mike Rentfro - General Manager - (979) 314-5415

Dec 04, 2025 -

Harveyservice responded

looks like 10000 off 1 trade inn of 1 vehicle is a little more than making a living in my opinion but thats just my opinion i dfove 8 hours to make a deal but i wont be back thanks

November 22, 2025

Great customer service, my service guy kept me informed and car was ready on time. More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Sessions
Report | Print
Nov 24, 2025 -

College Station Ford responded

Here at College Station Ford, we always value and appreciate our customers' feedback. Thank you for your kind words!

Nov 24, 2025 -

Debbie responded

Hello

Nov 24, 2025 -

Debbie responded

Ddschulz53@gmail.com

November 22, 2025

Finishes the job but fails to communicate effectively or timely. I was charged for a service I declined and was not refunded, but instead was given a “credit for next time.” Not sure I’ll be back to use tha More

by jackson w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby
Report | Print
Nov 25, 2025 -

College Station Ford responded

Jackson, I'm sorry to hear about the miscommunication and the frustration it caused. We do our best to keep our customers informed and to handle all billing issues promptly, so it's disappointing to see we missed the mark on your visit. If you'd be willing to discuss this with me and allow us to make it right, I would appreciate it. Thank you, Mike Rentfro - General Manager - (979) 314-5415

Dec 01, 2025 -

jackson w responded

Thank you for your response, I am sure I will continue to use Ford for it's quicklane service. I would add the employees are respectful and kind, especially Lucas and Bobby who I talked with, I would guess there's just some miscommunication between the reps and the mechanics.

November 19, 2025

I scheduled online for recall service and oil change and the recall was NOT completed. The car is also now louder after the oil change which makes me think something isn’t right. I do like that they picked More

by sweetsue8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pick up and drop off people seemed great
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Nov 19, 2025 -

College Station Ford responded

Sue, it's concerning to hear that your recall service wasn't completed and that you're experiencing issues after the oil change. We pride ourselves on providing organized and efficient service, so I'd like to look into this more for you. Would you please contact me so that we can get your vehicle thoroughly assessed? Thank you, Mike Rentfro - General Manager - (979) 314-5415

November 13, 2025

Very friendly and courteous service received today from Lucas and always greeted by Grant.. I have excellent trust in their recommendations. More

by Neil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas, Grant
Report | Print
Nov 13, 2025 -

College Station Ford responded

Hi Neil, we're glad to hear that Lucas and Grant made your experience at College Station Ford exceptional! We appreciate your trust in us.

November 13, 2025

The staff were polite, helpful, and professional. Bronco looks brand new. I would have liked better communication during the process More

by remmertrealestate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon
Report | Print
Nov 14, 2025 -

College Station Ford responded

Thank you for the feedback! We apologize for the sensor issues and would like to resolve them as soon as possible. Please reach out to us so we can set up your appointment. - The College Station Ford Team

Nov 14, 2025 -

remmertrealestate responded

After driving the vehicle for a couple of day, it appears all sensors are working as needed. No further corrections needed

November 09, 2025

I have been a customer of College Station Ford for over twenty years and have always had great service! More

by theoriginalhandyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas
Report | Print
Nov 10, 2025 -

College Station Ford responded

It's an honor to have had your trust for the past two decades! Thanks for choosing College Station Ford. We look forward to welcoming you back!

October 29, 2025

Gene Walker is the best! !! He took care of me and my Husband thank you! More

by makesha.mcgee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Walker
Report | Print
Oct 30, 2025 -

College Station Ford responded

Thank you for the positive feedback, makesha! We are happy to hear Gene Walker provided excellent service. We appreciate your review!

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