College Park Hyundai- Se Hablo Espanol

This review pertains to the day that I purchased the vehicle. Mike was very helpful and continually checked to make sure that I was satisfied. I was truly impressed with him as a salesman. Unfort vehicle. Mike was very helpful and continually checked to make sure that I was satisfied. I was truly impressed with him as a salesman. Unfortunately, when I returned on Thursday, March 3, 2011, I was not similarly impressed with the sales staff. I sat down and posted the following information on Facebook "I walked into the Hyundai dealership today and you would have thought I was a ghost. No one spoke or even looked at me. Then the guy who sold me my car walked in and came to help. I told him that the other guys had not moved to help and then I told them what I thought of them. Felt good to unload on their butts. It's early in the month so I guess they don't worry about sales. Too bad." Mike was not in the sales room when I entered but as soon as he came in and I told him how the other salesmen had acted he apologized profusely. As I stated in my Facebook entry, I don't know if I got this reception because it was early in the month and sales was not a concern or if those salesmen were just lazy. Whatever. I would recommend the dealership based on the service I received from Mike and Charles Anene (the internet manager). I would not recommend the dealership based on the way I was treated on March 3rd. Maybe it was because I was a single female, who knows. More

What a great experience we had trading in our Sonata and purchasing the new Santa Fe!! Chris was terrific. His follow-up and follow-through exceeded my very high expectations. in fact, if Chris hadn't calle purchasing the new Santa Fe!! Chris was terrific. His follow-up and follow-through exceeded my very high expectations. in fact, if Chris hadn't called me to let me know that I could trade in my Sonata for such a good deal on a new car, I wouldn't have even thought about buying a new car. I NEVER take sales call--but the way Chris talked about the opportunity to get a new car without sounding pushy, made it sound like a good thing we should at least consider. So we did. Then Chris followed-up a few days later--again, not in a pushy way, almost as if we was checking in on us to make sure that we had all of the information we needed to make a decision. Even after we made the purchase Chris continued to follow-up to make sure we got everything we needed. It is not often in today's fast pace busy life that one can find the type of careful and caring service that we received at College Park. This is the second car that we have purchased from College Park--and we will keep coming back. Not only are the cars great!!, but everyone who works there put in the extra effort to make sure we were satisfied. Thank you for great experience! Sincerely, Dr. Kathleen Madigan More

I had a great experience with College Park Hyundai. I started the process online and David was very responsive to all my questions. I had received responses from 5 other dealerships and College Park had started the process online and David was very responsive to all my questions. I had received responses from 5 other dealerships and College Park had everything: responsiveness, good price, friendly service, and the exact car I wanted was available within days. When I went to sign the contract and take the car home, everything went very smoothly, except for a couple moments of tension and misunderstanding with one of the managers. But all my concerns were taken care of and everyone went out of their way to make the sale. Eboni was very quick and efficient in the financing department. I would highly recommend this dealership. I especially recommend the two salesmen I worked with, David and Charles. More

Great service and friendly staff. During the recent service visit my wife and I took our VW up the street to the VW dealer to ask about a check engine light and a burned out headlight. After being told service visit my wife and I took our VW up the street to the VW dealer to ask about a check engine light and a burned out headlight. After being told to wait for ten minutes I got a grumpy quote. The whole experience was the complete opposite of the treatment we had just received from College Park Honda. More

I must say that my salesman, Christopher Smith has been wonderful right from the first day. He has been very cordial, friendly and most informative. He has made sure that I rec'd the upmost respect and c wonderful right from the first day. He has been very cordial, friendly and most informative. He has made sure that I rec'd the upmost respect and consideration in making sure that I rec'd all that I asked for with my new 2001 Hyundai Sonata. I have recommended your place of business to my friends and family and will continue to do business at this location. All of the employees at this establishment are exceptional and I will continue to do business here. Thank you, Ms. Melody Rogers. More

College Park Hyundai is in a convenient location to me. I was able to make my service appointment online which was great. The staff was friendly and the time my car was promised is the time I got it. All the was able to make my service appointment online which was great. The staff was friendly and the time my car was promised is the time I got it. All the questions I had were answered and I appreciate it. More

After my required maintenance, my advisor told me what to watch for and explained the required charges. The service team is always excellent, efficient, and know what they are doing. Don't take your Hyundai watch for and explained the required charges. The service team is always excellent, efficient, and know what they are doing. Don't take your Hyundai to side mechanics that are not trained on Hyundai's. Take your vehicle to a Hyundai dealership/service bay only. You won't regret it. More

After a very negative experience that day at Pohanka Hyundai in Marlowe Hgts (see review), I found myself at College Park Hyundai. The sales manager promised to beat any deal I had gotten for a 2011 So Hyundai in Marlowe Hgts (see review), I found myself at College Park Hyundai. The sales manager promised to beat any deal I had gotten for a 2011 Sonata limited(I had used the Hyundai USA web site for Washington area dealers and 2 from Baltimore) from the other 8 dealerships I contacted. First let me say that Eddie Duncan was a pleasure to deal with. He was knowledgeable, efficient and friendly. He pointed out several errors in information given to me by Pohanka of Marlowe Hgts. He put no pressure on me. Answered my questions with an abundance of product knowledge. I was happy enough that I purchased an Elantra for my daughter at the same time I got the Sonata. After some discussion with the sales management about unwanted dealer add-ons, a purchase price was agreed upon. The sales process was slowed a bit by the finance person (even though I was not financing anything) and his lack of familiarity with the new MVA system. The only negative was that the $500 rebate was rolled into the price and I was not aware it was being used in the negotiated price until the time to sign for the purchase. Let me say that College Park really demonstrates customer service. They had two employees follow me home and deliver the second car, despite the fact that I live over an hour away. My wife took her new Sonata back for it's first oil change and it was free. They even had a shuttle to take her to her office while the work was being done. My wife and daughter are very happy with their new vehicles. More

I drove from DE as they had excellent price listed on new 11 Sonata. Wasn't sure what to expect(surprises!?!), but they delievered on everything they promised including BEAUTIFUL new Sonata at excellent pri 11 Sonata. Wasn't sure what to expect(surprises!?!), but they delievered on everything they promised including BEAUTIFUL new Sonata at excellent price. Eddie was great to work with, and so was finance manager. I would defintely recommend this dealership. Heard they have new ownership - seems like they're doing a great job. More

Christopher was very helpful and accommodating. He worked extremely hard to find me the best deal possible, going back and forth between the price that I could afford and what the dealership could off worked extremely hard to find me the best deal possible, going back and forth between the price that I could afford and what the dealership could offer me. He was able to answer all of my questions and made my first time buying experience excellent. Highly recommended. More