Cole Ford Lincoln LLC - Service Center

The General Manger Erwin Kendrick and Service Manager Stephanie Leugers went above and beyond my expectations. On May 29, 2023, My 2022 Ford Shelby GT500 started smoking around 2:40 pm. I called several Stephanie Leugers went above and beyond my expectations. On May 29, 2023, My 2022 Ford Shelby GT500 started smoking around 2:40 pm. I called several Ford Dealerships in the area and none of them could get me in until the third week of June. Cole Ford said if I could get my car to them by May 31, they could look at my car. I had my car towed to Cole Ford on May 30. On May 31, Cole Ford called and said they found the problem. It was the transmission oil cooler leaking. Erwin Kendrick and Stephanie Leugers also help facilitate the repair and helped with the question I had with Ford. They handled it all in a professional manner. It was longer than expected repair. Cole Ford had the part well before the fluid was available. Ford Motor Company was unable to get the fluid to fix my car because it was on backorder. I am pleased with Cole Ford and would recommend them. More

Everyone was friendly and made my visit quick and easy. I have heard thru the grapevine that 2023 will be the last year for the Edge and this concerns me. I love the size and ride of the Edge. Has plenty I have heard thru the grapevine that 2023 will be the last year for the Edge and this concerns me. I love the size and ride of the Edge. Has plenty of room for what I need. I prefer not to go down to the Escape and it makes me feel closed in, for whatever reason. More

They were very busy so it took over six hours to get four new tires, and I had an appointment. They took me home and delivered my truck to my home. new tires, and I had an appointment. They took me home and delivered my truck to my home. More

Advisor Jesse Younkman was very nice and explained everything in detail. First time in my last several appointments that this has been done. He is a very nice courteous you gentleman. everything in detail. First time in my last several appointments that this has been done. He is a very nice courteous you gentleman. More

I have purchased approximately 6 vehicles from this dealership over the years. Always have servicing done there and appreciate that they always have detailed service records available. Service details dealership over the years. Always have servicing done there and appreciate that they always have detailed service records available. Service details are explained and any available options are discussed. More

Great place to go kept our other trucks running good More

Took care of what I needed done and ordered the parts I need. Very friendly. I would recommend to anyone, and I will go back need. Very friendly. I would recommend to anyone, and I will go back More

Friendly and prompt service. Always a pleasure doing business there. Have always had great service on previous visits to the dealership. Will return for service in the future. business there. Have always had great service on previous visits to the dealership. Will return for service in the future. More

Their reliable top to bottom, service or sales Cole Ford will take great care of you and your car/truck. Will be buying my third Explorer from them soon. will take great care of you and your car/truck. Will be buying my third Explorer from them soon. More