Cole Ford Lincoln LLC

Erwin, the manager, sent me and my family to a restaurant to eat dinner while they got all of the paperwork together for the car. Never have I heard of a dealership doing so much to please a customer. Erwi to eat dinner while they got all of the paperwork together for the car. Never have I heard of a dealership doing so much to please a customer. Erwin was amazing. John was good but occupied with other customers. The dealership as a whole gets an A + +!!! More

Ron Morton from Kalamazoo set me up perfectly with your dealership. His assistance and understanding through this process was excellent! This car buying experience will surely bring me back to the Cole aut dealership. His assistance and understanding through this process was excellent! This car buying experience will surely bring me back to the Cole auto group. More

Wonderful service; just bought a new truck here ... Two weeks ago ... And here I am, buying another one. Courtesy at top and great willingness to explain the details. Thank you! We like the service, the av weeks ago ... And here I am, buying another one. Courtesy at top and great willingness to explain the details. Thank you! We like the service, the availability and the knowledge of the product. We drove two and half hours and we appreciate all you did. Andrea More

Steve was very honest and easy to work with. He responded quickly and completely to questions asked without becoming overbearing. The dealership itself is clean and easy to work with. If we were i responded quickly and completely to questions asked without becoming overbearing. The dealership itself is clean and easy to work with. If we were interested in buying a Ford product in the future (or Fusion is great) we would make Cole our first stop. More

Josh did everything, absolutely everything, to get us the best deal possible, as quick as possible, with what we needed and wanted. He handled all the paperwork and got the car with no hassle. He was persona best deal possible, as quick as possible, with what we needed and wanted. He handled all the paperwork and got the car with no hassle. He was personable and knowledgeable, adding to the overall experience, which is why we gave a 5 in that category. It's not just one thing that makes a company, dealership, or other, stand above the rest. It's a combination of things. And overall experience lacks when you are missing even one of those things. Cole Story Ford is, by far, one of the best sales experiences of many that I have had yet! They know what they are doing, and though they are in the business of making money, they understand that your time and money is important too. They are real people, not just trying to get you to buy and then jerk you around like a lot of places, which also helps create loyalty in the long run. Even if we move, we will be going back to Cole Story Ford. More

You guys made this process as simple as can be. Thanks for going the extra mile and getting me into a great new ride!!! I will keep you in mind for future purchases and if anyone is looking to buy an auto for going the extra mile and getting me into a great new ride!!! I will keep you in mind for future purchases and if anyone is looking to buy an auto I will surely send them your way. Outstanding service!!! More

Josh was very courteous, friendly, and made sure we had all we needed when we purchased our 2006 Kia Optima. Whenever I had to call him, he always called me back within a timely manner. Overall, I would all we needed when we purchased our 2006 Kia Optima. Whenever I had to call him, he always called me back within a timely manner. Overall, I would definitely advise others to go to Josh at Cole Ford. More

A great experience! Buying a car is a very stressful event for me. Erwin and his entire staff bent over backwards to help me find just the right vehicle, and yet I never felt pressured. Of course the event for me. Erwin and his entire staff bent over backwards to help me find just the right vehicle, and yet I never felt pressured. Of course the consumer is always looking for a better deal, but overall I think I was treated fairly and made the right decision to purchase the vehicle that I did. Eric was reassuring and very supportive and I know he spent alot of time trying to find the right financing package for me. Thank you all for your time and attention. In my book, nice will always matter. I have and will continue to spread the good word about Cole Ford Lincoln. Sincerely, Loraine Vaughn Owner of a 2011 Ford Escape Limited :) More

Erwin was very knowledgable and helpful. We explained what we wanted and he delivered. We would recommend him and Cole's to everyone. We will be shopping for a second car soon and will go back to Cole' what we wanted and he delivered. We would recommend him and Cole's to everyone. We will be shopping for a second car soon and will go back to Cole's and we will definately ask for Erwin. Jim and Lisa Fox More

Every one was so helpful with helping us the find the vehicle we were looking for. Customer service was excellent from every one that we dealt with. They really whent out of thier way to make sure that vehicle we were looking for. Customer service was excellent from every one that we dealt with. They really whent out of thier way to make sure that we were happy with the car we decided on and never got upset when we asked to see the car fax and test drove the vehicle several different times. More