Cole Ford Lincoln LLC

Treated nicely We were treated very good by our salesman, Joey. We would highly recommend going to him to buy a car. Very nice and didn't make us feel pressured. We were treated very good by our salesman, Joey. We would highly recommend going to him to buy a car. Very nice and didn't make us feel pressured. He bought us lunch, considering how long we were there checking out the vehicles and then the buying process. Their facility is very clean and accommodating. More

Was treated fair and would recommend every one to shop there Greeted friendly by salesman Eric Davis was treated fairly and not pressured at all, and the people there were all very friendly. We in joyed are visi Greeted friendly by salesman Eric Davis was treated fairly and not pressured at all, and the people there were all very friendly. We in joyed are visit at cole ford . We enjoy are new 2015 Ford Explorer. Will advise people and friends to go there . More

outstanding Best car buying experience i have ever had!!! I would recommend anyone to Cole Ford. They go above and beyond.for you. I definitely felt like family w Best car buying experience i have ever had!!! I would recommend anyone to Cole Ford. They go above and beyond.for you. I definitely felt like family when i left. More

Professional cons After 6hrs of pressured sales tactics and now learning the truth we no we were conned. They did not tell us that they attempted numerous financial i After 6hrs of pressured sales tactics and now learning the truth we no we were conned. They did not tell us that they attempted numerous financial institutions to secure the loan for a 2004 ford F150, they new it was not going thru because they had over priced it at $16,600. They did remove the $600. which brought it to $16,000, the same price that we found on a tag in side the truck. We paid them $2,000. down and they were still being rejected with out our knowledge for a $14,000 loan. We found out about the rejections a week later when the letters started coming in. Our scores were 790 and above before and now have been lowered due to there conniving. As a 100% disabled vet I have to tell you this is not why I went in the service so the freedom that I fought for gives you the ability to connive to make money. Book value is less then $10,000 In the process of getting ready to buy a new home for my family my rating is now lowered because of there attempts which has put it on hold. Returning to the dealership and asking them about it I was asked if they could buy me lunch and told that none this will hurt my credit rating unless I was going to make a large purchase and was also told that the manager would call me on Monday, it has been 4 days and no call. They also told me if I wanted to but a new truck that we could work something out. This to me says they new they have done me wrong. This was wrong in so many ways and I intend to let people no. Buy the way this was our 3rd purchase from them thru the years and they need to understand that the trust is gone and you do not get that back. We will update at a later time and let you no if it mattered to the manager to ever call. Brian More

Best New Car Experience I initially wrote an e-mail to inquire about obtaining a Lincoln MKZ to replace my current vehicle as lease was almost up. I wrote on a Sunday, rece I initially wrote an e-mail to inquire about obtaining a Lincoln MKZ to replace my current vehicle as lease was almost up. I wrote on a Sunday, received a call from Cole Ford Lincoln on Monday. I outlined my desires and said that I had three months before my lease was up. Within an hour of speaking to them, not only did they follow up, but the located the exact car I was looking for. THEN, while I still had 3 months left, they assured me that I could get into the new vehicle immediately. This was on a Monday. On Wednesday, we drove down, dropped off the old MKZ and drove the new one home. The entire process took less than 72 hours! Eric Davis was a pleasure to work with, very knowledgeable and professional. He patiently answered my questions and, upon delivery, took about two minutes to set up my smart phone so I could use the voice-activated phone in the car. That would have taken me MUCH longer. I HIGHLY recommend Cole Ford Lincoln in Coldwater for your next new or used vehicle purchase! More

Ford F-150 purchase Completely satisfied! Erwin and Eric(S) were outstanding! I will recommend Cole Ford Lincoln to friends and family, they even delivered my new truck t Completely satisfied! Erwin and Eric(S) were outstanding! I will recommend Cole Ford Lincoln to friends and family, they even delivered my new truck to me an hour away! More

An Outstanding Job When I went to Cole Ford Lincoln LLC to look at cars I honestly didn't think I would be approved for the beautiful Ford Fusion I was looking at, but w When I went to Cole Ford Lincoln LLC to look at cars I honestly didn't think I would be approved for the beautiful Ford Fusion I was looking at, but when I was introduced to Josh Markey he turned out to be a nice young man that was extremely determined and told me several times (You will get your car). To me...he did an OUTSTANDING JOB. More

Great Experience The team of Josh Markey and Erwin Kendrick was great from the beginning to final purchase of vehichle. They worked with me on my trade and pricing of The team of Josh Markey and Erwin Kendrick was great from the beginning to final purchase of vehichle. They worked with me on my trade and pricing of a new F-150 that I am excited about the purchase. The pricing was better than i found from 2 other dealerships and the trade-in amount was $2K higher that anyone else. I liked their no pressure sales and definitely recommned them and will use them for all future vehichle purchases. More

Happy Lincoln driver Very happy with my new MKX and very happy with the sales agent Steve Rezpka. This dealership is a "class act" and I would definitely recommend it. Very happy with my new MKX and very happy with the sales agent Steve Rezpka. This dealership is a "class act" and I would definitely recommend it. More

We found the vehicle on the Internet. It had just been posted. In speaking with the salesperson we found that it had just come in and had not yet been through their inspection. He said that the interior posted. In speaking with the salesperson we found that it had just come in and had not yet been through their inspection. He said that the interior was very clean and both interior and exterior condition were without damage except for a scratch and a dent on right side. Since we had at least a one hour drive one way to look at the vehicle, we decided to wait until it had been inspected. The salesperson contacted us after the inspection was done. He told us nothing major had been found and led us to believe it was a clean car in great condition. I reiterated that I wanted to be certain it would be worth my time to drive that far to see. I drove the hour to test drive the car and was very dissatisfied. The car was misrepresented to us. There was a hole in the carpet on the drivers side. The sales person did not bother to tell us, or perhaps check, that it had not yet been detailed inside. The carpets and seats were filthy (prior owners clearly had a dog as evidenced by hair in the back and scratched up interior). I wondered if they would be able to get the seats and carpet to come clean. Additionally, the ad said it had heated seats and side mirrors, which are part of the weather package...it did not. The cabin filter was missing, there was a chip in the windshield, the satellite antennae was broken off, scuff on rear fender...all things the salesperson could have told us about to save us 3 1/2 hours plus. We would not have wasted our time with this car had it been properly represented. A salesman with good customer service would have looked over the vehicle closer and provided us with more details knowing that we would spend at least 2 hours just in driving to the dealership and back to see the vehicle. To be fair, he did tell us about one scratch which we could have lived with. Not only did we not buy this vehicle, we will not buy any vehicle from this dealer as they wasted our time. More