Cole Chevrolet
Pocatello, ID
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Went in last night, to discuss and get some information on a car I would like, they didn't explain much, felt as if they were not listening to me. Gave me a print out with outrageous numbers on them with a on a car I would like, they didn't explain much, felt as if they were not listening to me. Gave me a print out with outrageous numbers on them with again no explanation, they gave me the feeling as if they didn't want my buiness. Serious car buyer here More
Shout out to Darrel Griffey and his service staff. On a road trip west from Colorado, noticed a concerning noise coming from our 2019 Chevy Colorado truck. After overnight in Pocatello we stopped into On a road trip west from Colorado, noticed a concerning noise coming from our 2019 Chevy Colorado truck. After overnight in Pocatello we stopped into Cole Chevrolet and Darrel was most kind to arrange test drive and assess the issue for us, even though their service department was backed up with other customers. Darrel and his team was able to quickly assess the issue and get us back on the road. Thank you so much - very grateful! --Ted More
Just purchased the third vehicle from Cole. Kenneth Ashcraft is my man. From the flawless used Chevy 3500hd I bought used, to the 2 traverses my wife has driven, they made it so easy. Felt li Kenneth Ashcraft is my man. From the flawless used Chevy 3500hd I bought used, to the 2 traverses my wife has driven, they made it so easy. Felt like I was getting an awesome deal without having to play dealership games. The used pickup has been so great. Kenneth found me a gem that has been running trouble free for years. It was just what I was looking for. Thank you Cole Chevrolet for an easy buying experience and for caring. You are the best dealership I have ever worked with! Philip More
Not a good service experience. Scheduled appointment 2 weeks out for AC recharge. I live 45 miles away. 8:00 a.m. left car, told Darrel I would be back at noon. At noon the car had Scheduled appointment 2 weeks out for AC recharge. I live 45 miles away. 8:00 a.m. left car, told Darrel I would be back at noon. At noon the car hadn’t even been pulled in the shop. Never will use or recommend their service department. More
Excellent service Our service was performed in 2017, but I just came across this website so thought I would relate our story. We were traveling through the area on vac Our service was performed in 2017, but I just came across this website so thought I would relate our story. We were traveling through the area on vacation from Canada, pulling a trailer, when our truck's transmission stopped shifting properly. Being a Sunday, no shops were open, so we looked for an RV park in a nearby city and found the KOA on Pocatello. We picked Cole Chevrolet out of the phone book and were at their door when they opened on Monday, praying that they could fit us in sometime. To our surprise, they took the truck straight into the shop and gave us a lift back to the campground. They phoned a couple of hours later with the bad new that the transmission was shot, and gave us a few options for repair, with varying costs. We chose a rebuilt unit, which had to be ordered in. While waiting for the repair we were given a brand new pickup to use, and were able to do some shopping and visit some of the interesting museums in the area. We never would have found out what a nice city Pocatello was. The truck was fixed the next day and we were soon on our way to Yellowstone. We couldn't ask for better service. Unfortunately it was a very expensive repair, especially when converting to Canadian dollars. More
Excellent, unmatched customer service! Darin and Lydia were very nice, and the small perks help! I would recommend this dealership to my friends and family. I liked how they gave me water a Darin and Lydia were very nice, and the small perks help! I would recommend this dealership to my friends and family. I liked how they gave me water and washed my car. More
Best car buying experience in my life Best dealership in South East Idaho.I really loved it ! I live 27 miles away and value my time , I discussed with David options over the phone and Best dealership in South East Idaho.I really loved it ! I live 27 miles away and value my time , I discussed with David options over the phone and what was available for my price range . Showed up the very next morning tested and looked at 3 vehicles and bought Chevy Equinox.Nobody pushed me to buy any options I did not want.I felt I was well respected and valued customer.After all the paperwork was processed the payment was within the price range we discussed over the phone. Fast and hassle free they even helped me to get my stuff from a car I traded in into a new car.Even more than that my wife wanted to be on a title , but had to work this day an agent just came to see her and witness papers were in order and signed. David the used cars sales manager was very honest and friendly and so was Jeremy , who has extensive experience in customer service and perfect skills and knowledge about automobiles . More
Michelle and Tim at Cole made our buying a vehicle pleasant comfortable and a ease. They both were friendly and went above and beyond to help us.They answered any question we had made us feel good abo pleasant comfortable and a ease. They both were friendly and went above and beyond to help us.They answered any question we had made us feel good about purchase.Anyone buying a vehicle should stop in and check them out. They can help with finance parts and all around make buying a car unlike it use to be in the past. Even if you would not buy a car you would feel like you made a new friend More
I bought a 06 Chevy cobalt from Cole Chevrolet in 2010. The car and the salesman were both great. Thought I'd try there for a second car. The salesman that I felt with before was no longer there so I delt The car and the salesman were both great. Thought I'd try there for a second car. The salesman that I felt with before was no longer there so I delt with Jason. He was a great salesman and not pushy. We told him what we were looking for and our payment range and he found us what we were looking for. He never tried to get us into something new or something we did not want. Being late Saturday evening they couldn't do the financing until Monday but Jason called me when they got it done and held the car for me for a few days until I could get there to sign the papers. Next vehicle I buy will be a pickup. You can bet that I will go back to Cole Chevrolet for that More
Great, non-pushy experience. I appreciated the Roberts honesty during the purchase. I am happy with the car and recommend Cole Chevrolet to any shopper. honesty during the purchase. I am happy with the car and recommend Cole Chevrolet to any shopper. More