Cole Buick GMC Cadillac
Portage, MI
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Lee and Tony were very helpful and honest, making me feel totally comfortable making a major purchase. I have never bought a car from a dealership before. After talking to Lee and Tony, I knew if I had any p totally comfortable making a major purchase. I have never bought a car from a dealership before. After talking to Lee and Tony, I knew if I had any problems, they would make it right. Lee took me over to the service dept and introduced me to the mechanic and walked me through anything I may need to know. He also made it clear that if I had any issues/problems at all, to come back anytime and he would assist in any way possible. Tony also made the process with paperwork very understandable. They were both awesome. More
I have worked with Lee and Tony many times over the last eight years! They're THE BEST!!! I have been extremely happy with my vehicles and the service they've received! The prices of the vehicles have be eight years! They're THE BEST!!! I have been extremely happy with my vehicles and the service they've received! The prices of the vehicles have been good and their condition also! Lee is always friendly and honest!!! He has helped me purchase two used vehicles and I'm VERY HAPPY with both of them! Tony has serviced the vehicles and has let me know if nothing is needed or if there is a problem, he's given me my options! I trust these guys with any purchase or service needed!!! They are professional, friendly and honest! I wouldn't go anywhere else with my vehicle!!! More
I leased my first Nissan Versa from John May four years ago. My lease expired in May or June of this year and I contacted John May again. I told him I wanted the same car only a 2010 model--same color, a ago. My lease expired in May or June of this year and I contacted John May again. I told him I wanted the same car only a 2010 model--same color, and same features that I had in my previous Nissan Versa. John got right on it and found me the same car which I have leased for another three years. I have no complaints. Everyone at the dealership was very helpful. More
Cole Century provided excellent service in finding a vehicle to fit our needs. Lee was very helpful in providing the necessary information to allow us to make the best decision possible. We definitely vehicle to fit our needs. Lee was very helpful in providing the necessary information to allow us to make the best decision possible. We definitely will return to this Cole Century for any future car purchases we will be making. More
WE HAVE PURCHASED SEVERAL CARS FROM COLE CENTURY AND EACH TIME, WE HAVE BEEN TREATED LIKE WE ARE THEIR ONLY CUSTOMER. LEE GUILFORD IS THE SALESMAN WE HAVE ALWAYS DEALT WITH AND HE HAS BECOME A PERSONAL FRIE TIME, WE HAVE BEEN TREATED LIKE WE ARE THEIR ONLY CUSTOMER. LEE GUILFORD IS THE SALESMAN WE HAVE ALWAYS DEALT WITH AND HE HAS BECOME A PERSONAL FRIEND. HE REPRESENTS HIS COMPANY IN A PROFESSIONAL AND KNOWLEDGEABLE MANNER; HE HAS ALWAYS EXPLAINED ALL ASPECTS OF A TRANSACTION THOROUGHLY AND DOES NOT PRESSURE US INTO MAKING ANY DECISIONS. HE FOLLOWS UP WITH US AFTER PURCHASES OR SERVICES, JUST TO BE CERTAIN THAT WE ARE COMPLETELY SATISFIED WITH ANY TRANSACTIONS. COLE CENTURY HAS A TOP NOTCH SERVICE DEPARTMENT AND WE ARE ALWAYS TREATED IN A TIMELY AND PROFESSIONAL MANNER. OUR VEHICLE IS RETURNED TO US CLEAN AND REGARDLESS OF HOW MINOR THE REPAIR, WE ARE MADE TO FEEL IMPORTANT TO THEM. FROM THE SWITCHBOARD GALS TO THE MANAGERS, EACH AND EVERYONE IS TO BE COMMENDED FOR A JOB WELL DONE. LEE GUILFORD IS THE MAIN REASON WE LIKE TO WORK WITH COLE CENTURY BECAUSE WE ARE CONFIDENT OUR NEEDS WILL BE MET. HE IS AN ASSET TO THIS COMPANY AND IT IS OUR HOPE THAT HE IS RECOGNIZED AS SUCH. More
Outstanding customer service. Everyone at the dealership was extremely helpful and dedicated to providing me with the best service and support possible. Follow-up calls were timely and provided all the nec was extremely helpful and dedicated to providing me with the best service and support possible. Follow-up calls were timely and provided all the necessary information resulting in a sale of a new automobile and great price on my trade-in. More
you go in for their 'free oil change' and end up with hundreds of dollars in repairs. now i have an antifreeze leak the same day i pick up my car. i am also having trouble with my electricle system tha hundreds of dollars in repairs. now i have an antifreeze leak the same day i pick up my car. i am also having trouble with my electricle system that i have not had any trouble with before. More