Cole Buick GMC Cadillac

Took the car in for a "check engine" light because our normal place didn't have an open appointment. Didn't call us. When I called, the guy LIED, not implied a lie, but LIED in direct words t because our normal place didn't have an open appointment. Didn't call us. When I called, the guy LIED, not implied a lie, but LIED in direct words that the transmission and coolant fluids were corroded and bad. Also LIED about our spark plugs needing replaced. Tried charging us $1100 for things that had been done less than 3000 miles prior. I would not trust these guys with my cut roses in a plastic vase. Within two miles of leaving this place, a "needs mechanic" light appeared on the dash. By five miles, the "low coolant" light appeared. Not only did this place lie to us about our car, when we took it back to our normal place, they found that the coolant was extremely low, even though according to our invoice, this place didn't touch our coolant. Do NOT take your car here if you plan on driving it more than 5 miles!!! More

The sales person, John May was fantastic! They also had great pricing and a willingness to please the customer. The transaction was very quick. They took care of everything. It was a great experience de great pricing and a willingness to please the customer. The transaction was very quick. They took care of everything. It was a great experience dealing with them More

This is our second purchase working with the wonderful John May. He went above and beyond again to searching to find our perfect car! We NO have hesitation in recommending John May and Cole-Century to e John May. He went above and beyond again to searching to find our perfect car! We NO have hesitation in recommending John May and Cole-Century to everyone! More

I recommend this these folks VERY HIGHLY! Lee was very helpful and friendly. I was amazed that he even took us out to the service dept. and the service manager went over some things we needed to know - A helpful and friendly. I was amazed that he even took us out to the service dept. and the service manager went over some things we needed to know - AND HE TOLD US THAT WE GET A FREE CAR WASH ANYTIME WE ARE IN THE AREA! What a great idea! We also got more for our trade in than another Buick dealer offered us. BUYING A NEW CAR HERE WAS A GREAT EXPERIENCE! Ted and Judy Betz More

John May at Cole Century was a great sales representative to deal with. He kept in touch with me for four years until I was in a position to be able to get a new car. He's friendly and very willing to help. to deal with. He kept in touch with me for four years until I was in a position to be able to get a new car. He's friendly and very willing to help. No high pressure selling with John. I"ll recommend him to everyone I know. More

We had a BMW and Volvo prior to purchasing both our Cadillacs from Cole Century. The dealerships we utilized with them provided adequate service but both my husband and I never felt we were treated as Cadillacs from Cole Century. The dealerships we utilized with them provided adequate service but both my husband and I never felt we were treated as valued customers. We have found just the opposite with Cole Century. Throughout our purchase and during service visits we have been much more than satisfied with the outstanding sales and service they have provided us. Tracy Glocheski our sales person and James Marshall our Service Consultant have gone above and beyond our expectations; so much so that a mere three months after purchasing our first Cadillac we purchased another. They have treated our entire family as valued customers and we look forward to many more years of patronage with this exceptional dealership. More

My husband is a avid bicyclist. He was sent a card from Cadillac that said if he came in and test drove a car, he would get a sent a Cadillac bicycle jersey. He and I did do just that but no jersey showed Cadillac that said if he came in and test drove a car, he would get a sent a Cadillac bicycle jersey. He and I did do just that but no jersey showed up many many weeks later. I stopped by the dealership and told Linda the story. She listened and a short time later, we got the jersey in the mail. Thanks for changing the end of story. He will wear it with pride. More

What a pleasant surprise to work with Cole Century!!! We really needed a new car because our old car was on its last legs; but really dreaded going car-shopping and dealing with all the aggressive sales peo really needed a new car because our old car was on its last legs; but really dreaded going car-shopping and dealing with all the aggressive sales people. Lee Guilford and his colleagues at Cole Century were just the opposite. There were straight-forward, patient and understanding. They worked with us to make it as easy as possible for us to trade-in our old car and buy our new car. They took the time to explain all steps of the process, all we needed to know about the new car, and all the aspects of their Service Dept. It was great to feel trusted and valued as a customer. We would higly recommend them!!!! More

From the start customer service was top notch. I am located in Wisconsin but they made me feel as though I was next door. I was completely satisfied with the entire process. Thank you to John May and t located in Wisconsin but they made me feel as though I was next door. I was completely satisfied with the entire process. Thank you to John May and the entire Cole Century team. I haven't stop smiling since my purchase. More

Ron Morton helped me with a 2011 Terrain. I highly recommend him. Very professional. Low key type guy. He was referred to me. Dealership is in great location and very well maintained. Price was v recommend him. Very professional. Low key type guy. He was referred to me. Dealership is in great location and very well maintained. Price was very competitive. If I lived in Kalamazoo area, I'd deal with Ron. More