Colbert's Auto Outlet
Hickory, NC
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229 Reviews of Colbert's Auto Outlet
They have really nice cars and everything looks good I have given this rating because they have nice cars and the people are nice and loyal to their word and everything is really good. I have given this rating because they have nice cars and the people are nice and loyal to their word and everything is really good. More
2009 Honda Pilot My husband and I bought a 2009 Honda Pilot from this dealership and had a very pleasant experience. They offered us way more than we expected for our My husband and I bought a 2009 Honda Pilot from this dealership and had a very pleasant experience. They offered us way more than we expected for our trade in and were able to get us an amazing interest rate for our new car. We are very satisfied and the customer service couldn't have been better. Thank you Colberts Auto Outlet! More
Used VW Purchase Great customer service and a great deal! Love my car! We will be back next time we are in need of a car. Highly recommend!!! Great customer service and a great deal! Love my car! We will be back next time we are in need of a car. Highly recommend!!! More
I bought a SUV here and had good customer service. I bought a Honda Pilot from Victor a fairly new salesman. He wasn't pushy or in my face about the car. He basically let me look it over and test dri I bought a Honda Pilot from Victor a fairly new salesman. He wasn't pushy or in my face about the car. He basically let me look it over and test drive it with no pressure. When we went inside to do the paper work, There was another salesman working with a non-english speaking customer so he was constantly in and out dealing with them. I did feel a little set back on that. But after they left I had a great experience and was treated fairly. I'll update this review if I have any trouble in the following weeks. More
Great service great vehicle I looked on Cars.com for a Honda Pilot after it being recommended to me by my mechanic as a very reliable vehicle. After looking at two different Pil I looked on Cars.com for a Honda Pilot after it being recommended to me by my mechanic as a very reliable vehicle. After looking at two different Pilots and test driving it we decided on the 2008 Pilot. It had low miles only 49500 and a very clean engine. No rust at all on any bolts. It also had new tires. So we preceded to do the paper work it went fairly quick and even after one small name hiccup we were driving away. This was a great experience and I would highly recommend them. After posting some pics on Facebook We also had several friends who also had great experiences here as well. More
Worst service ever. Bought a car with problems they failed to disclose information about the issues. Had the fans short pinned so the fans ran all the time. i have taken Bought a car with problems they failed to disclose information about the issues. Had the fans short pinned so the fans ran all the time. i have taken it back4 times for the same issue. Still not resolved. More
Poor customer service If you want to be treated like a valued customer, please don't do business with this dealership. They will not return your calls and keep you informed If you want to be treated like a valued customer, please don't do business with this dealership. They will not return your calls and keep you informed of the progress of the deal. I was in the process of buying a car, and traveled over an hour to the dealership and did not receive a phone call that they sold the car that I wanted. The salesman Joey has very poor customer skills and doesn't care about his customers, this reflects poorly on the managers and owners of Colbert autos. Joey informed me of customers private credit ratings and bragged to me that his manager had a special hook up at Wells Fargo financing and no matter how low your score was they would do whatever it took to get financing. More
I was promised 2 door covers that were missing from the interior door panels when I purchased the car. I was told that they would be mailed the next week. They were not. I have made several calls, and pr interior door panels when I purchased the car. I was told that they would be mailed the next week. They were not. I have made several calls, and promised they would be sent each time. However, I still have not received them after three months. The options on the car incuded keyless entry. There was no remote with the vehicle, so I was given a Pontiac remote from another vehicle and told to go to programyourremote.com and program it for free. That did not work, nor did any other website. I had to go to a dealership and pay to have the remote programmed. These issues may seem insignificant to some, but I believe you should be able to trust a business to provide what they promise. This customer service would be unacceptable where I am employed. I would not recommend this business to anyone. They misrepresent their commitment to customers. More
Vehicle had an state inspection by another company but owned by same principle. While it had an inspection sticker brakes were corroded and scraping. Exhaust system had a leak. Springs Road Car care Ce owned by same principle. While it had an inspection sticker brakes were corroded and scraping. Exhaust system had a leak. Springs Road Car care Center did the required inspection. It was very difficult to find the owners as they were doing business as dba and the parent companies were improperly listed. I offered to fix it myself if they would pay for parts but they were not willing to do anything. Be vary wary buying from them. More