Back

Coggins Toyota of Bennington

Bennington, VT

4.6
161 Reviews

751 N Bennington Rd

Bennington, VT

05201

Directions

By Type

161 Reviews of Coggins Toyota of Bennington

July 06, 2023

I brought my car in for a check engine light and was expecting a diagnosis on the problem with my vehicle. They performed an MPI on my vehicle which I have gotten from Toyota in the past as a free servi More

by Trent.mohle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony
Jul 10, 2023 -

Coggins Toyota of Bennington responded

Hi Trent, As mentioned, you came in for a diagnosis for your check engine light. We advised during your check-in the cost to diagnose is $139/hr with a minimum $139 charge. You decided to proceed with your diagnoses. We also performed a Multi-Point Inspection which we did not charge for as they come with every service for free. A Diagnoses and Multi-Point inspection are two different services. Think of a MPI as your yearly physical - nothing wrong, just checking the basics and staying healthy (wipers, fluid levels, tire tread, etc). A Diagnosis is more like bloodwork, MRI, scans, etc. to figure out what is causing an apparent problem. We scanned your system for codes, those codes advise the technician to follow a certain flow chart and work their way down testing multiple items on given circuits to eventually find the failed item. During your Diagnosis we found the Catalytic Converter and CO2 censors to need replacing. You were quoted the cost and labor to perform repairs using OEM Toyota parts complete with 1yr/12k mile parts and labor warranty. We do apologize for any confusion or miscommunication on our part regarding the Diagnosis vs MPI and we appreciate your feedback!

Jul 10, 2023 -

Trent.mohle responded

Your cashier did not advise me about a diagnosis cost. I was handed a form to sign stating I wanted the diagnosis. No price was talked about when I was handed the paper, simply that I was giving my permission to get the work done. Learning life’s lessons can be a $139 dollar mistake, but I should have asked if you charged for the service. Coggins Toyota has my $139, and I have my newfound appreciation for both local mechanics and asking questions. There are many local mechanics who don’t charge you to diagnose the problem. Every company has to make money in their own way. Coggins Toyota chooses to charge people to diagnose the problem. Other mechanics charge you for the work they perform on the vehicle. Coggins Toyota already has my $139 and that is all I plan to give them. Also other places offer 24,000 miles and 2 year warranty for the same work. It is important to get multiple quotes for the work on your vehicle, and I am glad I got a free diagnosis at another local mechanic within 1 mile of Coggins Toyota.

June 20, 2023

Thank you Leo Laurent for helping us with our first automobile purchase from Coggins Toyota. Your attention to detail made our decision easy. We love our Honda CR-V. More

by diannemarieofvermont
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lucien Leo Laurent
Jun 21, 2023 -

Coggins Toyota of Bennington responded

Congratulations on the new ride! Thank you for sharing your experience :)

June 16, 2023

John was good. Helped me get my truck quicker than normal and I got a Toyota. I would've made more on trade in for my truck though from Nissan. My other complaint More

by bryantirrell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott O'Connell, Jon Ferrin
June 02, 2023

Quick and Easy. Mike was awesome was polite and got me exactly what k was looking for More

by Surdam2089
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Rosso
May 23, 2023

I live in NY state and purchasing our Preowned RAV4 was very easy. A great deal and very friendly place to buy a car. I was surprised by the selection they have. More

by Kduffy8
Recommend Dealer
Yes
Employees Worked With
Doug Crossman, Aidan Charbonneau
May 23, 2023 -

Coggins Toyota of Bennington responded

Thank you for sharing your experience! We appreciate your business :)

May 16, 2023

Good experience! Not pushy and a very comfortable environment. Lucien was easy to work with! More

by bperry597
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucien , Aidan Charbonneau
May 17, 2023 -

Coggins Toyota of Bennington responded

Thank you for sharing your experience! Congratulations on the new ride and we are happy to help!

May 03, 2023

Excellent experience working with Leo Laurent! No pressure! Making our purchase was surprisingly fun with a lot of laughs! More

by Lisa_rufo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucien “Leo” Laurent, Aidan Charbonneau
May 05, 2023 -

Coggins Toyota of Bennington responded

We love making it fun! Congratulations on the new ride and thank you for sharing your experience!

April 12, 2023

This was a smooth easy process to trade in an old truck for a new Tacoma lease More

by mattdemichele
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Oakley, Aidan Charbonneau
Apr 12, 2023 -

Coggins Toyota of Bennington responded

Thank you for the 5-stars! Congratulations on the new Tacoma.

February 20, 2023

This dealership values your time and money. They go out of their way to make the process of purchasing a vehicle from them as timely and pleasant as can be. We definitely will be back! Thank More

by shanaradjalma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Oakley, Aidan Charbonneau
Feb 20, 2023 -

Coggins Toyota of Bennington responded

Thank you for the 5-star review! We greatly appreciate your business. We are always here if you need anything!

February 11, 2023

Mike Rosso was exceptional in helping me buy my new 2023 Corolla Cross. He went out of his way to assist me in a very easy transition from my old car to my new one. Finance department was excellent. Easy an More

by Kathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Rosso, Aidan Charbonneau
Feb 13, 2023 -

Coggins Toyota of Bennington responded

Congratulations on the new vehicle! Thank you for the 5-star rating :)

...
4
...