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Coggin Toyota at the Avenues

Jacksonville, FL

4.6
3,117 Reviews

11340 Philips Hwy

Jacksonville, FL

32256

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Showing 3,117 reviews

May 03, 2023

Another perfect experience at Coggin Toyota after ten years using the dealership for new-car purchases and service on those cars! I highly recommend Coggin Toyota at the Avenues! Five Stars all the wa More

by Allen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Reinelt
May 01, 2023

Waited 2. 5 hours for oil change , then got home and found they didn’t put the lug nut adapter back in truck More

by Paulkroper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Jul 06, 2023 -

Coggin Toyota at the Avenues responded

Paul, thank you for leaving a review. I apologize for the length of time it took to complete your service. We strive to remain efficient and provide excellent customer service, especially during very busy times, so I truly apologize for the inconvenience. I would appreciate speaking with you so I can address any concerns or questions you may have. Please contact me at your earliest convenience. John Clark, General Manager (904) 337-6618

May 01, 2023

2.5 hrs and still waiting . This is why I stopped going there before. Not happy More

by Paulkroper
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Jul 06, 2023 -

Coggin Toyota at the Avenues responded

Paul, thank you for leaving a review. I apologize for the length of time it took to complete your service. We strive to remain efficient and provide excellent customer service, especially during very busy times, so I truly apologize for the inconvenience. I would appreciate speaking with you so I can address any concerns or questions you may have. Please contact me at your earliest convenience. John Clark, General Manager (904) 337-6618

April 30, 2023

The service was great. They ran through the services that we may need. The facility was clean and the people were friendly. Although we were not looking to buy a car, we More

by EPrieto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anton Paraj
April 30, 2023

Anton Palaj was a courteous, knowledgeable, and patient salesman while undergoing my purchase. I appreciate his dedication to transparency and would purchase from him again. More

by Thrower93
Recommend Dealer
Yes
Employees Worked With
Anton Palaj
April 28, 2023

Found Hylander online, talked to Fred, drove from NC! Excellent to deal with highly recommend them! More

by NCshellbell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Shiroka
April 27, 2023

Chris H was excellent and it was very fast today. Great service as usual. Will return More

by Randy C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris H
April 27, 2023

Service representative was very thorough in explaining want would be done this morning. After service was done, he took the time to explain how to set up certain features on the car. More

by eck0417
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Duane Clinton
April 27, 2023

Brought car in for 30,000 mile service. Customer service was friendly, everything was completed satisfactorily, and washed the car before I left. Waiting room has self serve beverages which More

by Mutleyh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hofmann
April 27, 2023

No pressure from salesman, worked with us when we couldn’t be onsite to make the transaction work. More

by Comalley141
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Mato - 5 star feedback, Mark Wootan
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