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Coggin Toyota at the Avenues

Jacksonville, FL

4.6
3,117 Reviews

11340 Philips Hwy

Jacksonville, FL

32256

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Showing 3,117 reviews

May 19, 2023

My car would not start in my garage so Coggin Service Dept, recommended Adkison towing who gave me a discount through the dealership. Once the car was dropped off, Jacob did a great job of finding the p More

by mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JACOB
May 18, 2023

Excellent attention from Danny from start to pick up of car which is 18 years old and needs looking after! More

by kknysnas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
May 18, 2023

Very welcoming, with nice customer service. I was totally satisfied with my car purchase from Coggin Toyota. Should I think about any other car related needs, I would pick Coggin Toyota again. More

by nima
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garcia Balaguera, Mark Wootan
May 16, 2023

Ron P. is an Excellent Service Advisor. He looks out for the customer’s best interest. More

by Maria N.
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ron Poblacion
May 15, 2023

This was an efficient and effective service transaction. Thank you, Johnny. I’ll be back. More

by DrSteveT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John - Service Advisor
May 15, 2023

Great customer service makes a customer wanting to come back to a great dealership for service. More

by ML
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Tabacek
May 15, 2023

I can honestly say my first experience with Chris Boykin three years ago or so was not a pleasurable experience.. however since that time I can say with gratefulness that our service-ship has become quite d More

by DenitaR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Boykin
May 14, 2023

Excellent service. Helped me do a quick purchase with no hassle or headaches. Straight to the point. More

by jcrv17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Miller
May 14, 2023

It took almost 3 hours for an oil change, tire rotation and alignment. And, I had an appointment. At the end I watched my car sit there for 40 minutes without anything being done to it, 20 of those it’s wa More

by EE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Employee not listed
Jul 06, 2023 -

Coggin Toyota at the Avenues responded

Thank you for taking the time to leave a review. I apologize for the length of time it took for your services to be completed. I assure you that our technicians work hard to ensure you receive an efficient service in a timely manner, and I regret that this was not the case for you. I would appreciate speaking with you about this situation and hopefully be able to resolve it for you. Please contact me at your earliest convenience. John Clark, General Manager (904) 337-6618

May 13, 2023

I love this dealership! Their service department is excellent and I take both my Toyota's there! More

by jewels171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl
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