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Coggin Toyota at the Avenues

Jacksonville, FL

Overview
Reviews
4.6
3,117 Reviews
Call Dealership (904) 470-3797
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11340 Philips Hwy

Jacksonville, FL

32256

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Showing 3,117 reviews

May 11, 2024

The service dept always does a great job. DJ May was my service writer and did a fantastic job informing me of what needed to be done on my truck More

by darryl z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ May
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May 11, 2024

Great customer service and skilled technician; fast repair, nice facility, flexible appointment, convenient fast food bar More

by Charleshung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ
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May 09, 2024

Excellent service in a timely manner. I would definitely recommend their services to anyone needing their vehicle updated! More

by nth2ak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Martin
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May 08, 2024

Service tech was very pleasant, customer-driven, knowledgable, and helpful. Will be a loyal customer. More

by Keke6321
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elmedin
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May 08, 2024

Spot on responsiveness with helpful feedback from Chris Boykin. All questions answered and job completed to my satisfaction. More

by traveler2612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representative Chris Boykin
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May 06, 2024

Martin jose who is not a good dealer who doesn’t speak or take care properly More

by Razz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Martin Jose
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May 23, 2024 -

Coggin Toyota at the Avenues responded

Thank you for sharing your feedback. I'm John Clark, the General Manager at Coggin Toyota, and I apologize that your experience with Martin did not meet your expectations. We value every customer and strive to provide excellent service. Please call me directly at +19043376618 so we can discuss your concerns and find a way to make your next visit a positive one. We appreciate your business and hope to regain your trust.

May 04, 2024

James was very helpful in explaining what my vehicle needed and answered all my questions. The waiting area is pleasant and I love the fact that there is no volume on the TV’s! More

by Frances Hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hoffman
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May 01, 2024

Coggins Toyotas at the Avenues in Jacksonville is the Best, I am always satisfied with their service advisors recommendations. Good Job! More

by Caraballot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Martin
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April 29, 2024

Dealership was able to give best OTD price with minimum intervention which is important for those crunched for time. More

by Scott
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Leah and Eric
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April 29, 2024

Intake clerk diagnosed my truck without a test drive. Needless to say his diagnosis was wrong and my vehicle is still not fixed More

by andreratliff2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Boykin
Report | Print
May 07, 2024 -

Coggin Toyota at the Avenues responded

Thank you for sharing your experience with us. I'm sorry to hear about the issues you've encountered with your vehicle. Your feedback is valuable to us as we strive to improve our services. I would like to personally look into the matter and discuss the specifics of your visit to ensure we address any concerns and work towards resolving the issue with your vehicle. My name is Jonathan Masanto, Service Manager, please feel free to reach out to me directly at (904) 470-3730. Thank you for bringing this to our attention.

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