Coggin Toyota at the Avenues

Kathleen Pacheco service advisor was professional and ensured that I understood what was the status of my vehicle as it was going through the process. ensured that I understood what was the status of my vehicle as it was going through the process. More

I really appreciated the professionalism of Anton, he knew everything about the Tacoma that I purchased. In the future I will definitely look to purchase another vehicle from him. knew everything about the Tacoma that I purchased. In the future I will definitely look to purchase another vehicle from him. More

I had the transmission assembly cable replaced on my 2007 Toyota tundra. While I can appreciate the efficiency of the communication system that you use, it might’ve been better if I could’ve actually talked Toyota tundra. While I can appreciate the efficiency of the communication system that you use, it might’ve been better if I could’ve actually talked to my service manager once the technicians determined the problem with the vehicle. It was an expensive venture and I would’ve liked to have at least talked to somebody about it rather than just text my answer. Whenever I received the bill, I saw that I was charged $350 for the part. I quickly googled the part and saw it was quite a mark up. I would have questioned the service manager before agreeing to the service had I known I would be charged that much for the part. Again, I understand the efficiency through using the system you use, but I feel like maybe with service that is so pricey it would be best if a person would actually contact me as the customer. I don’t, typically, use Toyota’s service because I know it will always be more expensive than other service garages. I feel like the cost I was charged for the part is a great example of this (based on my online research). I don’t mean to sound totally negative with my review, again, I think you are trying hard to be efficient, but I just felt as though I was just a number, not a person. More

Rob was great, they got me in quick and fast. Total time was 45 minutes Total time was 45 minutes More

Darius was great, really did a good job of walking me through what was needed today. He made it a good experience. through what was needed today. He made it a good experience. More

Excellent buying experience! Jim and his team were fast and responsive to find the exact trim of a tacoma I wanted, and delivered it to me over 200 miles away! Super easy t Jim and his team were fast and responsive to find the exact trim of a tacoma I wanted, and delivered it to me over 200 miles away! Super easy to deal with again - and I'd buy again, but I plan on driving my new tacoma for a decade at least. More

Chris my service technician is a pleasure to work with and his professional demeanor reflects positively on the dealership. I'm very happy with Chris. Give him a pay raise because Coggin Toyota on Phillip and his professional demeanor reflects positively on the dealership. I'm very happy with Chris. Give him a pay raise because Coggin Toyota on Phillips Highway in Jacksonville Florida cannot afford to loose him. Kudos Chris! More

Progressive, customer oriented no high pressure or hidden charges added to car price. Great sales stsff charges added to car price. Great sales stsff More