Coggin Toyota at the Avenues
Jacksonville, FL
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I am a calm, polite and petite female. I came to this place to buy a new car. I was approached by an aggressive sales associate who was talking non-stop. He was standing very close to me a I came to this place to buy a new car. I was approached by an aggressive sales associate who was talking non-stop. He was standing very close to me and I could feel his aggressive and angry energy. It made me feel very uncomfortable. The last time I felt this frightened when I was attacked and beaten by an aggressive dog. I felt like I had to leave. The aggression was overbearing. I went across the street and bought a new car from Honda. More
Arrived on time for service and service advisor had left for the day. Waited about 10 minutes for someone to come and take me to another advisor. Spent 3 hours there for a tire rotation. for the day. Waited about 10 minutes for someone to come and take me to another advisor. Spent 3 hours there for a tire rotation. More
I am not going to give details,yet. I have an ongoing issue that I need someone in management that can help with a sale, to contact leave your name and email address in the reply I will I have an ongoing issue that I need someone in management that can help with a sale, to contact leave your name and email address in the reply I will contact you. More
Ron is AWESOME! Always treat with respect and dignity. Work completed in timely fashion (expected timeframe). Enjoy the comfortable seating while waiting! Thanks Always treat with respect and dignity. Work completed in timely fashion (expected timeframe). Enjoy the comfortable seating while waiting! Thanks Ron!!! You ROCK More
Had a 7:40 appointment & was there 10-15 mins before my appointment time. I was checked in and while I’m waiting I’m noticing people are coming in behind me and their cars were getting serviced before mine appointment time. I was checked in and while I’m waiting I’m noticing people are coming in behind me and their cars were getting serviced before mine. Had I not mentioned anything several other cars would have went before me . Once my care was returned to me I got in a noticed my maintenance light was still on, it was fixed but I was so unhappy width the service i received today. May reconsider visiting this location in the future. More
I loved my experience buying a Prius Prime from Coggins. Warley De Araujo was a great sales rep. He found me the car I wanted and made to sales/trade in process go smoothly. It was the best experience I’ve Warley De Araujo was a great sales rep. He found me the car I wanted and made to sales/trade in process go smoothly. It was the best experience I’ve ever had buying a new car. Warley took the time to show me the car’s features and he connected my phone to Apple Play. He had everything organized and ready to go when I picked up my car. More
Fantastic 5 star service from Juan Tafurt/Internet Sales Manager! Purchasing my 2023 Toyota Camry TRD was a stress-free transaction, from the incept to end. Juan explained ever detail in dept & assisted in Manager! Purchasing my 2023 Toyota Camry TRD was a stress-free transaction, from the incept to end. Juan explained ever detail in dept & assisted in helping with every aspect with my new vehicle. I’m a customer for life! Thanks Juan!! More
Outstanding customer service, knowledgeable and personable sales consultants, professional managers, and no mark-up above MSRP. personable sales consultants, professional managers, and no mark-up above MSRP. More
Kathleen did a great job with communicating and keeping me updated on my vehicle, above the automated system. Service was performed much quicker this visit than last. Great job! Thanks again! me updated on my vehicle, above the automated system. Service was performed much quicker this visit than last. Great job! Thanks again! More