Coggin Toyota at the Avenues
Jacksonville, FL
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I was purchasing a Toyota Camry for my mom who lives in Jacksonville from California where I reside. Eric Chart made it totally painless in all aspects & made it very easy for my mom to simply choose the Jacksonville from California where I reside. Eric Chart made it totally painless in all aspects & made it very easy for my mom to simply choose the color she wanted & drive away. She is 77 years old & it was very important for the entire process to appear transparent to her - which it did. I would not hesitate to buy another car from Eric Chart & Coggin Toyota. Thank you. Karen Parks More
Nick was a very friendly sales associate who allowed me to see the cars I wanted to see and explained to me all of my available options. He worked to get me the best possible deal he could offer, which wa to see the cars I wanted to see and explained to me all of my available options. He worked to get me the best possible deal he could offer, which was lower than any other dealership in town. He did not force me into any decisions and allowed me to choose the truck I wanted. I did not feel pressured or rushed, yet he also was available for immediate help when I needed it. Whenever he needed to go to the back to discuss pricing or other details of the sale, he was always back on the floor within five minutes with all of my questions answered. It was a better shopping experience than I have had at any other dealership. More
The only disappointment and unsatified is with canceling the optional service contract. I have been told that If I cancel the optional service contract(I signed for this when I financed through toyota finan the optional service contract. I have been told that If I cancel the optional service contract(I signed for this when I financed through toyota finance) then it does not reflects the difference in my monthly loan payment. That is really not acceptable. Otherwise all the other service are excellant. More
This is the second vehicle from this dealership. Eric was friendly and efficient. I was very pleased with the sale and the ease of the finanial ransacion. friendly and efficient. I was very pleased with the sale and the ease of the finanial ransacion. More
Great experience...you were open on Sunday...accommodating hours of operation...internet capability...fantastic website...courteous, experienced and helpful staff. Sunday...accommodating hours of operation...internet capability...fantastic website...courteous, experienced and helpful staff. More
Jomar went the extra mile to make my bad situation better. He saved me a few hundred dollars and didn't try to take advantage of me. Thank you Jomar. better. He saved me a few hundred dollars and didn't try to take advantage of me. Thank you Jomar. More
Each contact email from Ms. Drabek informed me to make my decision on what make and model package would be tailored to my driving needs. I did not feel pressured to make purchase before I was ready to purcha decision on what make and model package would be tailored to my driving needs. I did not feel pressured to make purchase before I was ready to purchase. I felt Ms. Drabek was respectful towards my timeline and contacted me with updates on different models we discuss on the initial email contact in Febuary 2008. This was a great experience for my first new car purchase. Thanks, Sherry! More