Coggin Toyota at the Avenues

Chris Austin was extremely helpful. He took his time explaining and showing the available models. He also patiently guided me through the financing process and explained everything honestly and clearly. explaining and showing the available models. He also patiently guided me through the financing process and explained everything honestly and clearly. I highly recommend his service. Patrick and the other employees were equally as helpful in the process. I will be telling others about this dealership. More

The delivery of our new Prius was flawless. We received very courteous service from Tony and the gentleman who trained us on the Prius gadgets. The car was spotless and perfectly ready for delivery. All th very courteous service from Tony and the gentleman who trained us on the Prius gadgets. The car was spotless and perfectly ready for delivery. All the people we came into contact with at Coggin Toyota were friendly and polite. More

Chris and Cougan do what they say. They are very customer friendly. Chris helped me out on a key issue I had. I had to have the locks looked at by a locksmith. Coggan reimbursed me for that expen customer friendly. Chris helped me out on a key issue I had. I had to have the locks looked at by a locksmith. Coggan reimbursed me for that expense, as they said they would. Do to that experience, I recommend Coggin. More

The well-advertised "19-point Inspection" service at Coggin Toyota is apparently not delivered as guaranteed. Three weeks after my inspection, my car battery was so corroded that it seeped into the eng Coggin Toyota is apparently not delivered as guaranteed. Three weeks after my inspection, my car battery was so corroded that it seeped into the engine compartment and destroyed the terminals. Coggin mechanics didn't even bother to look under the hood, much less determine whether 19 separate points had passed. Watch out for them! More

My wife and I had purchased a pre-owned '07 Avalon from Coggin about a month ago.We were very pleased with the initial sales and service to us. But a week ago, we discovered a problem with the car that on Coggin about a month ago.We were very pleased with the initial sales and service to us. But a week ago, we discovered a problem with the car that only the GM would be able to handle. We met with Mr Surguine, explained the problem and let him respond. It seems that an honest mistake had been made in selling us the car and Mr Surguine apologized and offered to take back the car and work with us to get another car. He suggested that Nick show us their '08 models and then we could work out a deal. Nick did an excellent job and we picked out a Avalon that my wife wanted. Mr Surguine made us an outstanding offer on the car and one that was well within our budget. We happily drove off in a brand new car! Coggin Toyota at the Avenues seems like one big happy family among their employees and with first class service, no wonder they do so much business! We would recommend them to anyone looking for new or used vehicles. We came to them from our home 90 miles away and were not disappointed. More

Sherry was the nicest and best car sale person I have ever been around and if I ever get a new car again I will be getting Sherry to help me. She was easy going and didn't keep at the daelership all day ever been around and if I ever get a new car again I will be getting Sherry to help me. She was easy going and didn't keep at the daelership all day like other car sales people have had in the past. She was GREAT!!! More

We bought a 2008 Rav4 from Eric Chart and would recommend him as a salesman and Coggin Toyota as a dealership to anyone looking to buy. They were friendly, up-front and concerned about what we wanted in a ve him as a salesman and Coggin Toyota as a dealership to anyone looking to buy. They were friendly, up-front and concerned about what we wanted in a vehicle. They worked with us on price so that we were (nearly) within budget. My one word of advice is to handle your financing before you arrive because our experience with the financing department was less than satisfying. We were pushed more to buy the $1,000 warranty than we were to buy the $30,000 car. Otherwise, our entire experience was wonderful and we are very happy with our new car. Thanks, Eric! More

Chris is prob. the best car salesman I have ever dealt with. He was very friendly to myself and gf. Basically his customer service sold me the car. The payment was a little higher than what I expected but with. He was very friendly to myself and gf. Basically his customer service sold me the car. The payment was a little higher than what I expected but I couldnt pass up the car. There are a few issues that I have with the vehicle and after talking to Chris he said he would take care of them. Hopefully they do or i will be writing a not so good review. More

We spent two frustrating days dealing with the stereotypical hard-sell, game playing that card dealers are known for, at Lighthouse Toyota in St.Augustine. After looking online, I saw that Coggin stereotypical hard-sell, game playing that card dealers are known for, at Lighthouse Toyota in St.Augustine. After looking online, I saw that Coggin had the car my son was looking for. My husband called and spoke to Katherine and told her exactly what we wanted and what our bottom line price was. After two calls from Lee and Eric about our trade in, and to confirm a price, a deal was made over the phone. No pressure to up-sell or add accessories we weren't interested in. It just doesn't get any easier than that! When we picked up the car the next day, we were greeted by Tony and Adam. Both were friendly, courteous and prefessional. Adam walked us through each step of the purchase and then we finialized the paperwork with Sheila. EVERYONE was AWESOME! They went above and beyond just doing their job to make us feel appreciated as customers, and welcomed us to call or come back in anytime if we had a problem. This is our second car purcase from this dealership. We would highly recommend Coggin Toyota, for a easy, stress fee car buying experience. Thanks to all....Ed & Barbara Joyner More

Sherry was extremely helpful and courteous. The small issues I had were out of her control (detailing of vehicle - Took 3 times to have it detailed before I could take home. And, special ordering of fibe issues I had were out of her control (detailing of vehicle - Took 3 times to have it detailed before I could take home. And, special ordering of fiberglass bed cover took longer than quoted.) Overall good experience. This was the 2nd Toyota Tundra purchased from dealership. More