
Coggin Toyota at the Avenues
Jacksonville, FL
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My latest trade and purchase at Coggin Toyota is by far the best vehicle experience to date. My trade, an 08 FJ Cruiser, purchased from Mike Hicks in 2009,was carefully assessed and a fair price establishe the best vehicle experience to date. My trade, an 08 FJ Cruiser, purchased from Mike Hicks in 2009,was carefully assessed and a fair price established. The new vehicle desired was found and price presented with the trade allowance. Easiest negotiation ever. My salesman, Mike and the sales manager, Greg, showed genuine interest in my complete satisfaction and were very attentive to both the product and my search criteria: colors, features, etc. Their sincerity, honesty, professionalism and the respect they show the customer is outstanding, qualities rarely found in the auto industry. They were so attentive that you would have thought they were buying this vehicle for themselves. These guys are keepers for sure and demonstrate the very best customer service skills. I also must mention Tony in the parts department who has been a great resourse for information on accessories for the new FJ Cruiser. Again, he shows total focus on the customer and follow through on everything. The accessories were there in a day and he never failed to call me. My most recent service experience was with Don Hollingsworth who guided my decisions with professionalism and expertise, taking complete care of all my service needs. In addition, when doing my initial paperwork for the new FJ, Jonathon Shultz showed patience with the complicated paperwork, with complete and thorough explanations. Everything was completed expeditiously and with a genuinely sincere interest in me and my satisfaction. To boil it all down, I, the customer have been made to feel like part of a family. And I like that. And apparently many others do too, because there is always alot of activity in the showroom and the service area. I love my second FJ and I really love my dealer, Coggin Toyota at the Avenues. More
Excellent experience purchasing a 2012 Tacoma. Brit and Greg were very professional and worked hard to earn my business. Got a fantastic price that no other dealer could match. Greg were very professional and worked hard to earn my business. Got a fantastic price that no other dealer could match. More
A.K. was great to deal with. He was very friendly and helpful during the entire process (from test driving to purchase). I was pushed into getting an extended warranty which I had said 'no' to several ti helpful during the entire process (from test driving to purchase). I was pushed into getting an extended warranty which I had said 'no' to several times, and I did not appreciate the pushiness, but that was not A.K. At least the warranty was given to me as a conditional agreement, which is the only reason I agreed. Other than that, everything was very quick and easy and I appreciated that. More
The service as always was great. Tom in service was very attentive and explained everything very clearly. If you had a higher rating that "Great" in you survey, I would have give you that rating. Like "Exce attentive and explained everything very clearly. If you had a higher rating that "Great" in you survey, I would have give you that rating. Like "Excellent", "Outstanding" and so on. My rating of a 4 on price is just natural. We all would like to pay less for items. When I had a Honda, I always received a 10% preferred customer discount. Keep up the good work. More
Barry was wonderful to work with. But when I got pitched to the finance guys, I got the high pressure sales pitch to add on the Elite Care service, after the deal had been made - which I did not lik pitched to the finance guys, I got the high pressure sales pitch to add on the Elite Care service, after the deal had been made - which I did not like at all and i felt forced to add it. Not happy at all about that. More
AK, in a word, was awesome! He made the car buying experience pleasurable! He wasn't overly pushy, and was super knowledgable about the car. He was pleasant and truly wanted us to be happy with the pu experience pleasurable! He wasn't overly pushy, and was super knowledgable about the car. He was pleasant and truly wanted us to be happy with the purchase. I would def recommend AK and Coggin Toyota to a friend. More
Steve and the rest to the Toyota team were great! Friendly! and the price was great! This was our second visit and not our last :) I would recommend Steve to anyone, he know all the facts about the C Friendly! and the price was great! This was our second visit and not our last :) I would recommend Steve to anyone, he know all the facts about the Camry we were looking at, and he did everything possible to get me in that car that day! Thank you Steve and Greg :) More
the service employees that helpmed me are always helpful with me whenever i go to get my car serviced. they explain things very thoroughly. i would definitly tell all my friends to go to toyota for service. with me whenever i go to get my car serviced. they explain things very thoroughly. i would definitly tell all my friends to go to toyota for service. first class all the way through. More
I accidentally pulled into the toyota dealer for the sake of curiosity, to ask a few questions, but treated me as a present to the buyer: paid a lot of time and attention, which I was very pleased. on t sake of curiosity, to ask a few questions, but treated me as a present to the buyer: paid a lot of time and attention, which I was very pleased. on the same day I bought new car. It was great service.Thank you for everything. More