Coggin Toyota at the Avenues
Jacksonville, FL
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This was my first experience purchasing a car by myself. I had a lot of things to consider, because I am a single mother of three children with limited resources and a lot of responsibilities. I arrived at I had a lot of things to consider, because I am a single mother of three children with limited resources and a lot of responsibilities. I arrived at the dealership with one thing in mind, but Mike and Greg spent a lot of time helping me, and actually realized the best vehicle for us was not the one I originally wanted. I really appreciate that they took the time (even working with me for hours and staying late) and had the patience to help me make the right purchase. Toyota just gained a loyal, future repeat customer. More
I leased new rav4 sport few days ago and the problem I have is with my trade in of 2001 hyundai tiburon. Yoy have it on your lot right out front on Phillips for almost TEN thousand dollars are you kidding have is with my trade in of 2001 hyundai tiburon. Yoy have it on your lot right out front on Phillips for almost TEN thousand dollars are you kidding me and you only gave me TWO as trade in. Obviously my car was worth so much more and the condition and crazy low mileage is your selling point. I do not feel YOU were FAIR to me. I had to bargain a little too much to get a lease price that is still higher then I wanted. I cant see where it even made any difference since the trade in you allowed for my Tiburon is really a JOKE. Then all the ADD-ONS. I would like someone to explain the way you figured my $$$$$$ out. At this point I cannaot possibly rate your dealership any way other than I am somewhat SHOCKED AND DISAPPOINTED RIGHT ABOUT NOW!!!Shopping for a new car is stressful enough and I feel I did not receive a fair market price for my car More
Great car buying experience. From the Sales Mangager / Salesman / Business Manager. We bought two a new Venza and Tacoma. Highly recommend this sales team. High standards appear to be a top priority fo Salesman / Business Manager. We bought two a new Venza and Tacoma. Highly recommend this sales team. High standards appear to be a top priority for the group of individuals I dealt with. One a kind sales experience. More
Within the last 6 months I leased 2 vehicles (RAV4 & Corolla)from COGGIN's. My salesman was Bob Elrod, he did not pressure me to make any rash decisions and I got a great lease on both vehicles. I would Corolla)from COGGIN's. My salesman was Bob Elrod, he did not pressure me to make any rash decisions and I got a great lease on both vehicles. I would recommend Bob to anyone looking for a great deal on a new car. More
Can't believe how passive and great Gary was with me. He knew what I wanted but offered me something better! Love the fact they bend over backwards just to help out. Would definitely recommend this dealer b knew what I wanted but offered me something better! Love the fact they bend over backwards just to help out. Would definitely recommend this dealer but most importantly, this sales man!! Great Job you guys. More
This is the greatest value and service that you will get anywhere. We have purchased every car for our family from this dealership and they always amaze me with their integrity and the quality of their veh anywhere. We have purchased every car for our family from this dealership and they always amaze me with their integrity and the quality of their vehicles. Don't go any place else!!! Joanne More
Was told the vehicle needed to be inspected prior to the sale being final and the car released to me. Was told no problems with vehicle when I picked up. Took to a mechanic outside of coggin and was told th sale being final and the car released to me. Was told no problems with vehicle when I picked up. Took to a mechanic outside of coggin and was told the transmission is slipping. I then found out the car was taken to coggin honda and its documented that the transmission needs to be replaced. One month later the vehicle was sold to me at coggin toyota. They tell you they have a 3 day exchange program with their cars if anything is worng with them. So after finding this out about the transmission I called (which was the very next day), which is today, and told this car doesn't qualify. There's no way they didn't know about the transmission issue especially since one of thier other locations has it documented. The told me when going to sign papers that because of the year and mileage they could not offer me a warranty so I was going to go to an outside company to purchase a warranty. After bringng the care back up there and bringing up the transmission concern and thier sister company was aware, now they want to offer a warranty so I can go get it fixed. I would have to say this is UNETHICAL. I have dealt with coggin before and had some problems but nothing this major. I WILL NEVER DEAL WITH COGGIN AGAIN! PLEASE GO ELSEWHERE AND SAVE YOURSELF THE TROUBLE. There are plenty of dealerships out there that are much more honest! More
They owe us $255.00 for a warranty that they sold us that we don't qualify for. We've made several attempts to resolve this but they keep blowing us off. we don't qualify for. We've made several attempts to resolve this but they keep blowing us off. More
Would like to share with you my recent experience on car buying at Coggin Toyota at the Avenues. Bought a used vehicle and am very satisfied. Go see Arturo if you want a relaxing car ownership experience. buying at Coggin Toyota at the Avenues. Bought a used vehicle and am very satisfied. Go see Arturo if you want a relaxing car ownership experience. He is an honest, informative, no pressure sales person. As far as the financing dept. goes, just remember to be firm with your "no thanks" if you do not want the optional items such as extended warranty, gap insurance, etc. Like all car dealerships, they will try and convince you that it is a necessity. More
Gary and Greg were both very friendly, helpful, and accomodating. They made my buying experience more personal and treated me as part of thore Toyota family. I would definitely recommend buying a car accomodating. They made my buying experience more personal and treated me as part of thore Toyota family. I would definitely recommend buying a car from this team and plan on returning to them for my future Toyota purchases. More