Coggin Toyota at the Avenues
Jacksonville, FL
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The two people that took care of me were patient, informative, and worked in a timely manner. I had a great experience! Good job fellas! informative, and worked in a timely manner. I had a great experience! Good job fellas! More
The staff were friendly and pleasant to work with. They went out of their way to find me the perfect vehicle and I absolutely love it! I would recommend Michael Gordon and Coggin Toyota to everyone! Than went out of their way to find me the perfect vehicle and I absolutely love it! I would recommend Michael Gordon and Coggin Toyota to everyone! Thanks again! More
Good experience however a little pushy. I had wanted wo bring my husband in but was told that the amount offered for my trade in would only be good for that day and if I waited it would not be as much. bring my husband in but was told that the amount offered for my trade in would only be good for that day and if I waited it would not be as much. More
Upon calling ahead to see what used cars were available, I spoke with Dwight, who asked me my interest and price range, and gave me brief overview of the cars that fit my description. He willingly drove one I spoke with Dwight, who asked me my interest and price range, and gave me brief overview of the cars that fit my description. He willingly drove one of the cars from another Coggin dealership to Coggin Toyota, and allowed me to test drive it. He worked with me on the price, and I feel like we made a mutually beneficial deal. More
The best customer service ever at a dealership. They were courteous and very friendly. Went above and beyond to make sure I was satisfied with the work done to my vehicle. Oh and let me not forget beat the p courteous and very friendly. Went above and beyond to make sure I was satisfied with the work done to my vehicle. Oh and let me not forget beat the price of several other tire shops. Oil change,4 tires and an alignment, replacement serpentine belt, engine air filter replacement, road hazard for 2 years on the tires and lifetime rotation all under $800. I will never take my vehicles anywhere else again. If you want honesty and no bs you should really consider having your vehicle worked on here. No matter the make they can do it with confidence and your satisfaction in mind. More
ALL YOUR STAFF ARE VERY CURTIOUS & MAKE YOU FEEL WELCOME YOUR COFFEE & SNACKS MAKE THE WAIT MORE PLEASENT.THANK YOU CHASE FOR ASSISTANCE. CAROL SHELTON WELCOME YOUR COFFEE & SNACKS MAKE THE WAIT MORE PLEASENT.THANK YOU CHASE FOR ASSISTANCE. CAROL SHELTON More
Joel did a great job of helping us find the right vehicle for us. The managers there did a fine job also. The detailing of the vehicle left a lot to be desired. The bed of the truck was covered with yellow p for us. The managers there did a fine job also. The detailing of the vehicle left a lot to be desired. The bed of the truck was covered with yellow pollen which could have easily been washed off. I know because I did it when I got home. No hard sell was pushed on us. I was, however disappointed with the financial dept. though. The financial guy and his boss were both pushy and repeatedly attempted to get us to buy something we did not want. After hearing Joel tell us how good Toyota vehicles are these guys almost convinced me that the truck was going to fall apart as soon as we cranked it up. I didn't make a scene, I just smiled, but if I had to deal with them first I would have went somewhere else to buy my truck. Should I have an opportunity to recommend Coggin I will make sure to warn about wearing snake boots when they go to the financial dept. I worked as a manager with Bellsouth for 35 years and if someone working for us pulled that kind of intimidation tactic I would suspend him on the spot. But I'm retired so I just smiled and told the two of them I did not want their extended warranty at least 24 times. They were nice but entirely too pushy. Let me close by saying again, Joel and the used car dept. did a great job. More
These guys went above and beyond in finding exactly the vehicle I was looking for. Joe was awesome to work with, and very transparent and forthcoming with all of the numbers. Britt was more than patien vehicle I was looking for. Joe was awesome to work with, and very transparent and forthcoming with all of the numbers. Britt was more than patient on my test drives when Sam was helping another customer. Sam made a point to stay in contact and try his best to be available at any time I would be at the dealership. Tim was friendly and thorough in explaining all aspects of the actual financial and options available. This is our 6th Toyota, and we plan to continue that trend. I am not sure if it was new car or used car, but I was pleasantly surprised when I called Sirius XM to cancel the satellite radio on the trade in BMW to find out that it had already been done. I consider that a true example of service follow through and not something I was expecting. More
Everybody was friendly and very helpful. Chase kept me up to date on what was going on with my car. Let me know why there was a delay with the repair. Called when it was ready to be picked up. also checked i to date on what was going on with my car. Let me know why there was a delay with the repair. Called when it was ready to be picked up. also checked into my extended warranty for me. I love Coggin Toyota and tell all my friends about it. More