Coggin Toyota at the Avenues

This is the 2nd time I brought my 2011 Toyota Camry in for service as I have a strange noise in the engine which I do not understand. Have ridden in other Camry's same year & model and do not hear this n for service as I have a strange noise in the engine which I do not understand. Have ridden in other Camry's same year & model and do not hear this noise. Service department has done nothing about it. Passanger window rattles....again serice department has not done anything about it. I spent almost 3 hours waiting for the car and nothing had been done to it. Sve dept is friendly but they do not service the car. Therefore I would absolutely NOT RECOMMEND THIS dealership to anyone!!!!! More

Brought vehicle in for first service. Oil change, rotate tires, and check up. Also had a low tire pressure light on. Everything seemed to go well and in a very timely manner. I was given my receipt and the tires, and check up. Also had a low tire pressure light on. Everything seemed to go well and in a very timely manner. I was given my receipt and the car back and was told there were no issues. I left the dealership and went to home depot to make a purchase and on my return to the car I noticed first of all the car had not been washed and secondly and of most important to me I noticed the brake dust on the front wheels was heavier than the back ones. This is exactly the way I had taken it to the dealer. I immediately returned to the service department. Jan was not present, I spoke with another service writer about the issue. He spoke to the tech, who said he rotated the tires. I DO NOT BELIEVE THIS TO BE TRUE. So on my first visit to your service department you have lost my trust. I will try another dealer to find someone I can trust. And just in case I have future issues with my tires please add this statement to my vehicle history!! More

Toyata dealership at the Avenues Jacksonville Florida- Sales was good when purchasing the truck. Not so much with the service department. !st oil change the service rep left oil cannister in upside down i Sales was good when purchasing the truck. Not so much with the service department. !st oil change the service rep left oil cannister in upside down in the opening. Luckily the cap was still under the hood. The 2nd maintenance update a service rep left a tool under the hood. Just recently -December 2011 I had to replace 4 tires on a 30,000 tread. I was told this was normal tread life on new purchase vehicles tires. New tires were purchased and placed on the truck. The truck was picked up right before lunch. 1 of the new tires blew after i had lunch that day and returned to work. I had to get an associate to pick me up for work. The dealership had to send out a tow truck. The tire was replaced that same day and picked up a night. Within the next 2 months the truck was returned 2 times to balance the tires. The 2nd time the dealership had to replace 2 of the new tires. They said the tires were questionable for 'endurance '. Everyone was OK to deal with, but concerns me about servicing on my truck as well as the products Toyata uses on their vehicles. The tires were bridgestone which I thought was a good quality tire. More

Couldn't be happier with my Prius. Coggin is an exceptional dealership with an exceptional staff. I will send everyone I know here! Even after the sale, I feel very welcome with any questions I ha exceptional dealership with an exceptional staff. I will send everyone I know here! Even after the sale, I feel very welcome with any questions I have called about...not the typical car dealership! More

Gary was a pleasure to do business with. He answered all of my questions, provided me with some great advice as far as car insurance goes and wasn't pushy. I did have a not so great experience with the sal of my questions, provided me with some great advice as far as car insurance goes and wasn't pushy. I did have a not so great experience with the sales manager (I believe that was his title) but his name is Demetry, he almost cost Gary the sale...HOWEVER Gary made it right and I went back to purchase my vehicle. I did not include my run in with Demetry in this review because the service I received from Gary and from the Finance guy, Josh was top notch and I do not want to focus on the negative. A few years back I went to this dealership to look for a car and ended up leaving because the salesman was very pushy and would only talk to my guy friend even though multiple times my friend told him that I was the one with the money...talk to her. I am thankful that Gary was the guy that walked out to greet me and now I will recommend him to anyone looking for a car. I apologize if I misspelled the Managers name, I did not get his card, thankfully. More

Very helpful, courteous, and efficient. Driver was ontime and very pleasant during the commute. I especially liked the thoughtfullness of having donuts and bagels for customers. and very pleasant during the commute. I especially liked the thoughtfullness of having donuts and bagels for customers. More

It was a great experience buying my new Camry at Coggin Toyota at the Avenues. I would recommend this dealership because of customer service ande their quality of work. Toyota at the Avenues. I would recommend this dealership because of customer service ande their quality of work. More

Mr. Rybecky explained things clearly and was very courteous. As a woman, it's a bit intimidating to bring an auto in for service, but Coggin Toyota always tries to help its customers. courteous. As a woman, it's a bit intimidating to bring an auto in for service, but Coggin Toyota always tries to help its customers. More

The dealer stayed hours past closing to finish up the sale. He was polite and patient and took the time to find me what I wanted and didn't push vehicles on me I didn't want. I only marked the dealer dow sale. He was polite and patient and took the time to find me what I wanted and didn't push vehicles on me I didn't want. I only marked the dealer down for the knowledge of the vehicle I purchased. He didn't know a lot about the options on it. And although this survey is on the dealer, I was not impressed with the finance side. After they put the numbers together and had the payments worked out, the price changed, they 'forgot' they had not added in the price of an accessory I had asked for so then the payment went up. I was not happy with this payment and there was no apology for forgetting it. After having a really great sales experience, this really put a damper on things. More

Excellent sales experience with Gary Marsh. Letus take our time making a decision. Very helpful explaining features and benefits of vehicle compared to others in its class. Joe McGuire was very aggressiv our time making a decision. Very helpful explaining features and benefits of vehicle compared to others in its class. Joe McGuire was very aggressive in pricing the vehicle to make the sale. More