
Coggin Toyota at the Avenues
Jacksonville, FL
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Excellent attention to detail and customer service. Over and above technical knowledge, benefits, features, and tying all back to the customer. Would strongly recommend to friends and family! and above technical knowledge, benefits, features, and tying all back to the customer. Would strongly recommend to friends and family! More
Great staff and sales personnel, attentive but not pushy. Met our needs and bent over backwards to get us the right vehicle. A class act! Met our needs and bent over backwards to get us the right vehicle. A class act! More
I was greeted promptly in the Service Department Entrance, and promptly handed over to Aaron with whom I had made the appointment. The appointment began at 11:30am. Service was estimated to be comp Entrance, and promptly handed over to Aaron with whom I had made the appointment. The appointment began at 11:30am. Service was estimated to be completed at 12:30pm but was completed about 12:00pm, about 30 minutes early. More
Overall, the quality of Service Department is excellent. My only ratings less than "great" were "price" (pretty expensive, but acceptable) and "quality of work" (a small but eye-catching finger or thumb smu My only ratings less than "great" were "price" (pretty expensive, but acceptable) and "quality of work" (a small but eye-catching finger or thumb smudge on the lower right adhering surface of the transparent application which cannot be removed without lifting the involved edge, which, in turn, would break the seal). More
It seems that always find something else to charge for when I'm there just for an oil change. I did like that they let me know the price prior to doing he work. I get weird emails like follow ups on appoi when I'm there just for an oil change. I did like that they let me know the price prior to doing he work. I get weird emails like follow ups on appointments I didn't make. And the one that came with this survey spoke of my new car purchase when I didn't make one. More
I was very pleased with my experience at this dealer. I had visited other Toyota dealers around North Florida and South Georgia and did not find them willing to negotiate on price or even consider my offer had visited other Toyota dealers around North Florida and South Georgia and did not find them willing to negotiate on price or even consider my offers. I have and will continue to recommend Coggin Toyota at the Avenues to family and friends. More
The sales and finance guys did exactly what I asked, I was in a hurry and they knew time was of the essence. It is good to know that they respect the value of a customers time when completing a transacti was in a hurry and they knew time was of the essence. It is good to know that they respect the value of a customers time when completing a transaction. This was a very good experience and I will pass this informaton to my people when they ask about getting a new car or truck. Jim Miller was exceptionally helpful when I requested adding options to the vehicle and found the exact items I was looking for and offered to help in the future. These guys are great! More
I intially did business with the sales department and was pleased that they did not use high pressure techniques or constantly bother me with follow up calls. The sales person, Bill Grondzik, was very f pleased that they did not use high pressure techniques or constantly bother me with follow up calls. The sales person, Bill Grondzik, was very friendly and new the Toyota product and services well. Since my purchase I have done business witht he service department and all personnel were exceptionally cordial and the needs I had were fulfilled in a reasonable amount of time. I will continue to do business with Coggin Toyota as long as the above mentioned paramenters are maintained. More
I had no problem getting right in for a 15,000 maint. Salesman was very nice and offered to wash and vacuum the car. Convenient location of dealership. Not a bad price for what was done, but anyone wou Salesman was very nice and offered to wash and vacuum the car. Convenient location of dealership. Not a bad price for what was done, but anyone would like it to be cheaper these days. Thanks Coggin Toyota! More
Jim was wonderful in understanding my needs and showing me vehicles that met my budget. He was efficient and did not waste time. He was also very accommodating and worked with my schedule. Great job & than me vehicles that met my budget. He was efficient and did not waste time. He was also very accommodating and worked with my schedule. Great job & thank you, Jim. More