Coggin Toyota at the Avenues
Jacksonville, FL
Filter Reviews by Keyword
By Type
Showing 3,117 reviews
Barry was wonderful to work with. But when I got pitched to the finance guys, I got the high pressure sales pitch to add on the Elite Care service, after the deal had been made - which I did not lik pitched to the finance guys, I got the high pressure sales pitch to add on the Elite Care service, after the deal had been made - which I did not like at all and i felt forced to add it. Not happy at all about that. More
AK, in a word, was awesome! He made the car buying experience pleasurable! He wasn't overly pushy, and was super knowledgable about the car. He was pleasant and truly wanted us to be happy with the pu experience pleasurable! He wasn't overly pushy, and was super knowledgable about the car. He was pleasant and truly wanted us to be happy with the purchase. I would def recommend AK and Coggin Toyota to a friend. More
Steve and the rest to the Toyota team were great! Friendly! and the price was great! This was our second visit and not our last :) I would recommend Steve to anyone, he know all the facts about the C Friendly! and the price was great! This was our second visit and not our last :) I would recommend Steve to anyone, he know all the facts about the Camry we were looking at, and he did everything possible to get me in that car that day! Thank you Steve and Greg :) More
The service as always was great. Tom in service was very attentive and explained everything very clearly. If you had a higher rating that "Great" in you survey, I would have give you that rating. Like "Exce attentive and explained everything very clearly. If you had a higher rating that "Great" in you survey, I would have give you that rating. Like "Excellent", "Outstanding" and so on. My rating of a 4 on price is just natural. We all would like to pay less for items. When I had a Honda, I always received a 10% preferred customer discount. Keep up the good work. More
the service employees that helpmed me are always helpful with me whenever i go to get my car serviced. they explain things very thoroughly. i would definitly tell all my friends to go to toyota for service. with me whenever i go to get my car serviced. they explain things very thoroughly. i would definitly tell all my friends to go to toyota for service. first class all the way through. More
Here's some good data for you... Tom was speedy and Here's some good data for you... Tom was speedy and straightforward. He made me feel my time and questions were important. He assisted me with al Here's some good data for you... Tom was speedy and straightforward. He made me feel my time and questions were important. He assisted me with all my concerns including providing additional relevent information, quickly getting a tech to answer a couple option/settings questions he could not and getting the shuttle to take me back to my office while service was completed. I appreciate the level of professionalism by all personnel and the effort that goes into treating the customer with care (without seeming like brown nosing). Everyone I spoke with presented a level of professionalism and friendlyness that gave me confidence in the work being done. I actually look forward to my next service! Note I only rate the Customer Service item (above) as 4 instead of 5 because I was waiting between the service windows for almost 10 minutes before being asked if I was being helped by one of the personnel who came out from inside the waiting room area (she was friendly too). However, it appeared all the service technitions were busy--I'd suggest however some eye contact and maybe a raised finger (not that one), even when service personnel cannot immediately assist. This would go a long way in re-assuring the customer they are not being ignored (just a thought). Otherwise everything was stellar. Keep up the great service (I am NOT on drugs). More
I accidentally pulled into the toyota dealer for the sake of curiosity, to ask a few questions, but treated me as a present to the buyer: paid a lot of time and attention, which I was very pleased. on t sake of curiosity, to ask a few questions, but treated me as a present to the buyer: paid a lot of time and attention, which I was very pleased. on the same day I bought new car. It was great service.Thank you for everything. More
the overall experience was a good one! everyone at Coggin Toyota was very kind and both service guys explained the services performed and recommended very well. Coggin Toyota was very kind and both service guys explained the services performed and recommended very well. More
Steven and Greg could not have been more respectful, caring, and truly interested in getting me in a car I wanted rather than just getting another sale under their belts. Even after the car was sold to caring, and truly interested in getting me in a car I wanted rather than just getting another sale under their belts. Even after the car was sold to me, I still received follow up phone calls and one-on-one personal attention. I could NOT be more pleased with my experience at Coggin Toyota and am so happy with my overall outcome. Everyone that has asked me (and everyone that will ask me in the future), I have told to work with this company and these gentlemen. Thank you so much for a GREAT, FIRST-BRAND-NEW-CAR-BUYING experience!! Sarah Duffy More