Coggin Toyota at the Avenues

F&I Office could have been more organized, kept asking for forms to be filled out instead of submitting them all at once. But the salesman was overall the best salesman I have ever dealt with. asking for forms to be filled out instead of submitting them all at once. But the salesman was overall the best salesman I have ever dealt with. More

The sales associate we worked with was very friendly and great to deal with. Scott Arnold was also helpful in every way. no matter how many curve ball my wife threw at him he went with it. Thank you for the great to deal with. Scott Arnold was also helpful in every way. no matter how many curve ball my wife threw at him he went with it. Thank you for the GREAT experance. We will be back. More

I spoke to Joe over the phone and via e mail. I had explained to him my situation and about my trade. I had already spoke to competetive dealers and asked him where his bottom line pricing was at. We b explained to him my situation and about my trade. I had already spoke to competetive dealers and asked him where his bottom line pricing was at. We briefly exchanged info and scheduled an appointment for the next morning. I was ready to make a purchase that day and told him I was ready to buy and did not want the typical back and forth negotiation sale approach. Joe did exactly as I asked, he presented me with an acceptable sales deal we shook hands and an hour later I drove off in my new Tacoma. I enjoyed doing business with him and I will be a returning customer. Another plus was they did not force all of the dealer add ons like most. They were there, but they were not a must. I have visited another Toyata dealer in Orange Park Fl. on an occasion and they were absolutely pathetic on the pricing. Dealer add ons of 5-8K??? Give me a break. Must have to pay for that fancy building and lounge, along with the kids in the cheesy comercials.. Joe you have got a customer for life! Thanks Coggin Toyaota More

The customer service was great, we definitely will come back for more Toyota's there. We knew what we wanted and we got exactly what we were looking for. They have a very big selection of vehicles and for back for more Toyota's there. We knew what we wanted and we got exactly what we were looking for. They have a very big selection of vehicles and for the most part they will have in stock what anyone would like. They were good. More

The car that was advertised online was actually at the dealership, the first of five stops where this was the case. Jim Miller was helpful and didn't play the usual back and forth between people for hours dealership, the first of five stops where this was the case. Jim Miller was helpful and didn't play the usual back and forth between people for hours. I gave a fair offer and he made it work. My family has always been happy with The Coggin dealerships and we will probably be back in a few years for another car. More

Years ago, I had a very bad experience with another dealership here in town and it made me extremely cautious with subsequent car buying. My experience at Coggin was as stress-less as I think car buyi dealership here in town and it made me extremely cautious with subsequent car buying. My experience at Coggin was as stress-less as I think car buying could be. My need for a car was sudden and unexpected due to an automobile accident and my overall stress level was high as a result. Matt Seedorf was just the salesman I needed and I feel lucky to have worked with him. He was friendly and informative but not pushy and that's exactly what I needed. I can honestly say this was an enjoyable experience and I will certainly recommend him to anyone looking for a Toyota. In addition, when going over my financial paperwork, Justin was thorough but understood it had been a long day and I didn't feel that I could make any more decisions right then. I ended up coming back a day later to purchase an additional protection plan as a result. If I had felt pressured to make a decision with the initial paperwork, the answer would have been no. More

My experience was very pleasant! Considering a car purchase experience usually is a stressful event, Steve Made the experience great. He actually listened to what I was willing to pay a was not pushy purchase experience usually is a stressful event, Steve Made the experience great. He actually listened to what I was willing to pay a was not pushy regarding the price. When the price was in question, Greg Alderman was realistic in his negotiation with me as well. I have purchased many vehicles over my years and never had such a straight forward, no haggle experience such as this one. Obviously I love my new FJ Cruiser. I wish that Steve and Greg be commended for their efforts. They are great people and a valuable asset to your sales team! Thanks, Shane More

Matt was great to deal with. I have delt with him before at another dealership. Hopefully one day we can make a deal. Seems that they will go above and beyond other Toyota dealerships at another dealership. Hopefully one day we can make a deal. Seems that they will go above and beyond other Toyota dealerships More

I was VERY happy with Nick Daris. Once I got into Finance they of course starting "upping" my monthly payment. Once I expressed my disappointment, they worked everything out in my favor. THEN, my first bill they of course starting "upping" my monthly payment. Once I expressed my disappointment, they worked everything out in my favor. THEN, my first bill was not due until 5/18/2012. One week before, I still had not gotten a bill. I called FOUR times, (three of which I spoke with Justin) who was going to relay the message to the individual who financed my account. This individual was never in the office when I called nor returned my call (if the message was ever relayed). On my fourth call, I asked for the Finance supervisor who advised me the Funding was just completed and advised me to call SE Finance. When I called, they still did not have me on file. When I called back the following day (5/16/2012), I was in the system as my due date was STILL on 5/18/2012 and was not extended. My question is, why did it take so long to process to where I was in the system TWO days before the bill date? There was no "account" set up for me until that time. More

Excellent customer service and educational experience. Would definitely come back here to buy any future cars and have already recommended these sales people to my friends. Would definitely come back here to buy any future cars and have already recommended these sales people to my friends. More