Coggin Toyota at the Avenues

Appreciate the time the svc tech took w/test drive to determine that tires were not the real problem with 'wavering' on the road. How the road (9A) is created causes the shimmying. determine that tires were not the real problem with 'wavering' on the road. How the road (9A) is created causes the shimmying. More

They did a good job and got me in and out. My only two frustrations are: --- My name is not John. It is Jonathan. For some reason I keep being referred to as John - in this email, on my paperwork, ever frustrations are: --- My name is not John. It is Jonathan. For some reason I keep being referred to as John - in this email, on my paperwork, everything. My name is Jonathan, not John. --- Last service I brought my car in for included a replacement window crank handle. I was told it would be ordered and I would be called back. I was never called back, and apparently the part was never ordered. Jeff said he would look into it, and when I arrived back, they had to order the part again, then would hear back this week. No word yet on when it will arrive... personally, I think something like a window crank handle is a pretty basic item that should be kept at the parts shop. Can't understand why it isn't. Hopefully I will hear back something this week on when my window can be fixed - it would be nice to have the ability to roll my window down again. Other than those issues, I am very pleased. More

I first visited this dealership when I had my Camry hybrid and after purchasing my Prius v I knew that I'd use Coggin for all my service appointments because Chris was so helpful before. hybrid and after purchasing my Prius v I knew that I'd use Coggin for all my service appointments because Chris was so helpful before. More

I had a very bad experience at Arlington Toyota that sent me to Coggin. Once there I was immediately impressed by the difference in customer service. The car was bought and arrived as expected and when I nee me to Coggin. Once there I was immediately impressed by the difference in customer service. The car was bought and arrived as expected and when I needed the service department to make a minor change in the cars configuration (reverse beep frequency) it was done with very little hassle. More

It was my first visited and I was so impress with service I received. I can really tell the difference being services by Toyota versus Firestone. I received. I can really tell the difference being services by Toyota versus Firestone. More

I had brought my RAV4 in for the 60,000 mile service. I've had my car serviced twice before and was very pleased so why change. We came to J'ville for the winter from Tenn and lived on JTB. Coggins Toyo I've had my car serviced twice before and was very pleased so why change. We came to J'ville for the winter from Tenn and lived on JTB. Coggins Toyota was close. In Nov we moved to the Int'l Airport area. We pass by a couple of other Toyota Dealerships to get to Coggins! Hopefully this tells you something about our satisfaction with Coggins. Yesterday 3-23-12 we arrived to be met immediately by Jack to start the paperwork and advised me that Jan would be the consultant to help me with the balance of the service process, which she did in a timely and professional manner. The friendly and courteous staff will keep me coming back. More

Tom showed me how a second new tire and alignment made sense for me. We discussed how I could avoid having to buy new tires by getting more frequent alignments. sense for me. We discussed how I could avoid having to buy new tires by getting more frequent alignments. More

Great, great Service.Very attentive and personable. I would recommend this delearship to others. Ruben is always polite and works to make sure that I get in and out. would recommend this delearship to others. Ruben is always polite and works to make sure that I get in and out. More

This is the second car I've bought at Coggin Toyota and from Yan Bezverkh in the last year. Yan is a very pleasant salesperson and always looks out for the customer. In my case, I went to Coggin to look from Yan Bezverkh in the last year. Yan is a very pleasant salesperson and always looks out for the customer. In my case, I went to Coggin to look at the new Prius C. Yan then let me know about a 2011 Prius II that was deeply discounted. After taking a test drive we were convinced that this was the car we wanted. Yan explained about all the features of the Prius II and compared them with features found in the Prius C. He is very knowledgeable about the Toyota product line. Never any pressure to buy, he guides you to the decision you make. Overall, an excellent sales experience. I highly recommend Yan Bezverkh and Coggin Toyota to anyone seeking a pleasant, satisfying sales experience. More

The sales staff and finance manager did an Incredible job. They were very friendly and much more knowledgeable than other Toyota dealerships in town. I have already referred a friend to check out this de job. They were very friendly and much more knowledgeable than other Toyota dealerships in town. I have already referred a friend to check out this dealership. Really great job. Thanks. More