Coggin Toyota at the Avenues
Jacksonville, FL
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Got me the car I wanted. Picked it up from the port. Did not have to wait an extra week. Very friendly. Kept me informed throughout the process. not have to wait an extra week. Very friendly. Kept me informed throughout the process. More
I came into the dealership prepared to have my the final work done on my 100,000 mile warantee before it ran out. I have been looking to trade it in but I was hesitant to do so. After looking around the lot work done on my 100,000 mile warantee before it ran out. I have been looking to trade it in but I was hesitant to do so. After looking around the lot I became more certain it was time to buy even though my credit is not the same as it was when I bought my last car from you. I was looking for a manual transmition and was told that they are being slowly phased out. There were only 2 corolla's that fit my needs and the one I now have, is the one I was looking for in 2007. Gary was professional and put me right at ease. He greeted me with a genuine hello and spoke to me, not my husband, as I was buying the car. We were able to come to even ground terms and I am, as I have been since 2005 when I purchased my first new car with your dealership, a proud owner of a Toyota. I did get a little confused with Joe K in the finance department. I knew I would carry a high interest rate, but when it came down to making a decision he stated he had two different companies one with a lower interest rate but included road hazard and gap insurance. I assumed it was necessary to recieve the lower interest rate to carry the two options. After speaking to my daughter I discovered that was not the case. However, I am still happy with my new Corolla and will continue to by my vehicles with your dealership. I'll just bring her with me next time. More
Gary and the Toyota team at the Avenues were very kind and helpful. I went in to purchase used and ended up finding a great deal on a new Tundra. They made the process for getting my new truck a positiv and helpful. I went in to purchase used and ended up finding a great deal on a new Tundra. They made the process for getting my new truck a positive one. More
I think Duane is amazing. He went above and beyond expectations to make the deal happen and get me in a new Toyota Corolla. He is a great guy, and you are lucky to count him as an employee. Thank him expectations to make the deal happen and get me in a new Toyota Corolla. He is a great guy, and you are lucky to count him as an employee. Thank him again for me. Sincerely, Kathy Corliss More
Excellent attention to detail and customer service. Over and above technical knowledge, benefits, features, and tying all back to the customer. Would strongly recommend to friends and family! and above technical knowledge, benefits, features, and tying all back to the customer. Would strongly recommend to friends and family! More
Great staff and sales personnel, attentive but not pushy. Met our needs and bent over backwards to get us the right vehicle. A class act! Met our needs and bent over backwards to get us the right vehicle. A class act! More
I was greeted promptly in the Service Department Entrance, and promptly handed over to Aaron with whom I had made the appointment. The appointment began at 11:30am. Service was estimated to be comp Entrance, and promptly handed over to Aaron with whom I had made the appointment. The appointment began at 11:30am. Service was estimated to be completed at 12:30pm but was completed about 12:00pm, about 30 minutes early. More
It seems that always find something else to charge for when I'm there just for an oil change. I did like that they let me know the price prior to doing he work. I get weird emails like follow ups on appoi when I'm there just for an oil change. I did like that they let me know the price prior to doing he work. I get weird emails like follow ups on appointments I didn't make. And the one that came with this survey spoke of my new car purchase when I didn't make one. More
I was very pleased with my experience at this dealer. I had visited other Toyota dealers around North Florida and South Georgia and did not find them willing to negotiate on price or even consider my offer had visited other Toyota dealers around North Florida and South Georgia and did not find them willing to negotiate on price or even consider my offers. I have and will continue to recommend Coggin Toyota at the Avenues to family and friends. More