Coggin Toyota at the Avenues
Jacksonville, FL
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I was VERY happy with Nick Daris. Once I got into Finance they of course starting "upping" my monthly payment. Once I expressed my disappointment, they worked everything out in my favor. THEN, my first bill they of course starting "upping" my monthly payment. Once I expressed my disappointment, they worked everything out in my favor. THEN, my first bill was not due until 5/18/2012. One week before, I still had not gotten a bill. I called FOUR times, (three of which I spoke with Justin) who was going to relay the message to the individual who financed my account. This individual was never in the office when I called nor returned my call (if the message was ever relayed). On my fourth call, I asked for the Finance supervisor who advised me the Funding was just completed and advised me to call SE Finance. When I called, they still did not have me on file. When I called back the following day (5/16/2012), I was in the system as my due date was STILL on 5/18/2012 and was not extended. My question is, why did it take so long to process to where I was in the system TWO days before the bill date? There was no "account" set up for me until that time. More
Excellent customer service and educational experience. Would definitely come back here to buy any future cars and have already recommended these sales people to my friends. Would definitely come back here to buy any future cars and have already recommended these sales people to my friends. More
I got the exact car that I wanted, he ordered it from somewhere else since the one they had on their lot was not really what I wanted. It was plain silver with roll up windows, mine was red with power,ti somewhere else since the one they had on their lot was not really what I wanted. It was plain silver with roll up windows, mine was red with power,tinted windows. I believe I payed a good price for a quality made car. More
Duane is an outstanding professional. He made sure I ended up with exactly what I wanted. I was also very pleased with the professionalism of Bill Rambo in finance. ended up with exactly what I wanted. I was also very pleased with the professionalism of Bill Rambo in finance. More
I had a very pleasant experience at this dealership. I worked closely with Matt Seedorf to pick the perfect car for me and he was very hands on and helpful. I would recommend this dealership to anyone. Ev worked closely with Matt Seedorf to pick the perfect car for me and he was very hands on and helpful. I would recommend this dealership to anyone. Everyone I came in contact with at this dealership was great and made my car buying experience wonderful. They made me feel like a valued customer and not just another person that walked through their door. Thank you! More
Barry Levine paid great attention to my needs and interests as a customer. He did a superb job in providing excellent customer service, and helped me find the right car. interests as a customer. He did a superb job in providing excellent customer service, and helped me find the right car. More
I contacted the internet department when I saw you had the color I was looking for and the price was better than our local dealership. When I was at the dealership everything went fairly smooth and befor the color I was looking for and the price was better than our local dealership. When I was at the dealership everything went fairly smooth and before I knew it I was driving away in my new Prius. I am very happy with my car and my experience. More
My experience with Coggin Toyota was excellent. Everyone is very friendly and eager to help out. Jimmy was extremely helpful, and made sure I was getting exactly what I wanted. I couldn't be happier with my is very friendly and eager to help out. Jimmy was extremely helpful, and made sure I was getting exactly what I wanted. I couldn't be happier with my experience there or my new car! More
I am 47 years old and this was the 22nd vehicle I have purchased. This was by far the very best experience I have ever had buying a vehicle. The salesman (Mr. Barry Levine) and the New Car Director (Mr. purchased. This was by far the very best experience I have ever had buying a vehicle. The salesman (Mr. Barry Levine) and the New Car Director (Mr. Greg Alderman) were both very polite and incredibaly easy to work with. The entire staff had a very low stress, low pressure attitude, and I would recommend them to anyone who is looking to purchase a vehicle. More
We had been in a auto accident and everyone at the dealership was very concerned and helpful. In a situation like this, when you are really not planning to buy a car they (all) were very helpful. Mi dealership was very concerned and helpful. In a situation like this, when you are really not planning to buy a car they (all) were very helpful. Mike, a new sales person, was great! This is our 3rd Toyota and we have been pleased with all. More