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Coggin Toyota at the Avenues

Jacksonville, FL

4.6
3,117 Reviews

11340 Philips Hwy

Jacksonville, FL

32256

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Showing 3,117 reviews

May 18, 2013

Duane Clinton just sold me my second car and I came back because of the good deal I got and because he is a straight shooter. Duane took the time to listen to my story and he brought me the car I was aft More

by CraigNordin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Clinton
May 20, 2013 -

Coggin Toyota at the Avenues responded

I am so glad that you have had not one but two great buying experiences with Duane! If you have any questions about your new vehicle, don't hesitate to give us a call, 904-262-0338. We are always happy to help in any way that we can. Thank you for your feedback, and we look forward to your next visit. Best regards, Joe McGuire, General Manager

May 13, 2013

want to experience the feeling of going to a "stealer-ship" and unfriendly GM? go to Coggin Toyota! And it didn't end there. Toyota of America. said "We can't do anything about your complain" More

by SSAP1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
GM and One of the finance guy, Joe Yusufov
May 24, 2013 -

Coggin Toyota at the Avenues responded

I am sincerely sorry that you had a such a poor experience at our dealership. I never want a customer to feel like their concerns were not given proper attention by any member of our staff, myself included. For this reason, I would appreciate the opportunity to speak with you to address your concerns more accurately and, hopefully, restore your faith in our dealership. Please send your best contact information, as well as the best time to reach you, to customer.service@cogginauto.com. Again, my apologies, and I look forward to speaking with you. Best regards, Joe McGuire, General Manager

April 09, 2013

After posting on dealerrater.com we received a call back and the price quoted was honored. I believe as soon as management got involved the issues was resolved. I am happy with the outcome of course and More

by brettkelseyking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
Apr 09, 2013 -

Coggin Toyota at the Avenues responded

I am so glad that we were able make things right with you. After all, your satisfaction is our top priority. If you have any further questions, don't hesitate to give us a call, 904-262-0338. Thank you for your feedback, and we look forward to your next visit. Best regards, Joe McGuire, General Manager

March 16, 2013

I have had the best car buying experience ever here. Because of past car buying experiences with other dealers I came ready to battle and they changed my view on what car buying should be. Nick was ama More

by ajhartgraves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Daris
Mar 18, 2013 -

Coggin Toyota at the Avenues responded

I am so happy that you had such a great experience at our dealership, and, especially, with Nick. If you have any questions or concerns about your new truck, don't hesitate to give us a call, 904-262-0338. We are always available and happy to help. Thank you so much for your feedback, and welcome to the Coggin Toyota family! Best regards, Joe McGuire, General Manager, Coggin Toyota at the Avenues

December 27, 2012

My husband and I worked with Steven Barba and he was great. He was very patient and he didn't try to talk us into something else. Steven was never "pushy" like most salesman are. He went out of his way More

by johndeeregirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Barba
December 14, 2012

I had to inquires one to Coggin at the Avenues and one in Daytona. They both come to find out are fighting each other for a car I wanted. Daytona offered me $33900.00 for the car and Coggin $34500.00. Coggin More

by Trance
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leo Linkov
December 06, 2012

Coggin Toyota Avenues made our car buying experience so easy and rewarding. The salesmen were very informative, patient, and never pressured us into any decisions we weren't prepared to make. Everyone ther More

by magus001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hicks, Duane Clinton
Dec 10, 2012 -

Coggin Toyota at the Avenues responded

Hello, Thanks for sending such kind and enthusiastic feedback. I’m happy to hear that the our team made your buying experience a great one! I will be sure to share your feedback with them, and the entire team. Joe McGuire, General Manager

November 10, 2012

This was my second purchase at this dealership and once again I had a very satisfying sales experience. Both Dameon James and Nicklas Daris were very helpful in working with me to pick the perfect car. More

by joewag1964
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dameon James, Nick Daris
Nov 13, 2012 -

Coggin Toyota at the Avenues responded

Hello, It’s great to hear that you had another positive experience at Coggin Toyota. We take pride in creating a pleasant buying experience and I’m pleased to hear that your experience went so well. All the best and Happy Holidays!

October 30, 2012

I had come to this dealership before and they scratched my rim with the gun used to take off the tire. I came back for another tire rotation and told them my concerns. I was sitting outside in the service More

by Tuesday717
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William walker, Phil neuenkirch
September 25, 2012

My husband and I knew what we wanted when we went to the dealership. We were "shopping" though, as we felt we wanted to look at all the dealerships in the Jacksonville area before making our decision. It to More

by srcar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Stanaland, Greg Alderman
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