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Coggin Toyota at the Avenues
Jacksonville, FL
3,117 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,117 reviews
September 26, 2017
Disappointed after multiple visits After multiple visits to the service center at Coggin Toyota I must say that I am less than impressed with their service. I have given this dealership After multiple visits to the service center at Coggin Toyota I must say that I am less than impressed with their service. I have given this dealership multiple chances to work on my car and each time I have left disappointed. My biggest concern is their lack of communication and inaccurate estimates on wait times. Not that my time is more valuable than anyone else, I do expect accurate estimates on how long I will wait. Yesterday I was quoted 45 minutes for a simple oil change without the complimentary car wash. It ended up taking two hours and thirteen minutes until I was able to leave. The only communication I received was a text message, 35 minutes after I initially dropped off my car, suggesting additional service. I was not approached once by any team member about the status of my car until I checked out. While this may sound petty, this has happened each time that I have come in for service which is why I decided to write a review. More
by doug.postell86
Employees Worked With
Customer Care Rep. Another employee checked me out but did not give me a card
September 17, 2017
Excellent service Daniel Reinelt Thank you once again for the good service,We know now for sure We will always be in contact with you we really enjoying our new car.... Daniel Reinelt Thank you once again for the good service,We know now for sure We will always be in contact with you we really enjoying our new car....It has been the first time We have owned a brand new car from the box. You are a great sales executive,may you be blessed with higher ranks.We appreciate every little thing that was done with our sale. Once again thank you very much. Arturo and Mistral Lithgow God Bless you!! More
by Mistral
Employees Worked With
Daniel reinelt, Taylor Burget
September 16, 2017
Sam is the man!!!!! I got a great deal on a new Camry. Sam Sroussev was great! Very professional and listened to my needs. We have purchased other cars from this deale I got a great deal on a new Camry. Sam Sroussev was great! Very professional and listened to my needs. We have purchased other cars from this dealer and this salesman and are never disappointed! More
by Dianecamry2017
Employees Worked With
Sam Roussev
September 01, 2017
new car allan jim miller helped us alot in selecting our car he explained everything about my questions about the car and when we are done he even explained allan jim miller helped us alot in selecting our car he explained everything about my questions about the car and when we are done he even explained how to use the technology in the car or how to use it overall scale 1 to 10 10 all the way More
by 4runner
Employees Worked With
Jim Miller
August 23, 2017
Purchase with pleasure I just purchased a new vehicle and it was the easiest deal I have ever done. It was a pleasure working with Jim Miller, and his team. The quote he g I just purchased a new vehicle and it was the easiest deal I have ever done. It was a pleasure working with Jim Miller, and his team. The quote he gave me was the same thing I paid. He is a man of his word. I will certainly refer my friends and family to him when they need to purchase a car. More
by Shelda M.
Employees Worked With
Richard "Ralph" Scott, Jim Miller, DANIEL RAWLS
August 17, 2017
All around great service Coggin Toyota is where I go for all my new vehicle as well as routine service needs. Sam in sales was highly knowledge, not pushy at all and very plea Coggin Toyota is where I go for all my new vehicle as well as routine service needs. Sam in sales was highly knowledge, not pushy at all and very pleasant to work with. I would highly recommend him without any reservation. More
by Jps
Employees Worked With
Brittany Price, Sam Roussev, Mark Wootan
August 15, 2017
Great experience!! Jordan Rudd was such a pleasure to work with! He didn't pressure us and really wanted to find a vehicle that met our needs! Overall, it was a great e Jordan Rudd was such a pleasure to work with! He didn't pressure us and really wanted to find a vehicle that met our needs! Overall, it was a great experience! More
by Juliali
Employees Worked With
Jordan Rudd
August 12, 2017
Good experience! Jordan and Greg really worked with us to get us the deal on the car we wanted. Jordan is super knowledgeable and eager to answer all questions. Jordan and Greg really worked with us to get us the deal on the car we wanted. Jordan is super knowledgeable and eager to answer all questions. More
by Tasha
Employees Worked With
Jordan Rudd, Greg Alderman
August 10, 2017
New purchase Prompt, courteous and attentive service, Dwayne Clinton was excellent! A pleasant finance experience! My fifth Toyota purchase, second from Coggin Toy Prompt, courteous and attentive service, Dwayne Clinton was excellent! A pleasant finance experience! My fifth Toyota purchase, second from Coggin Toyota. I look forward to a continuing relationship with Coggin! More
by KevinA
Employees Worked With
Duane Clinton
July 28, 2017
Rerrick is fabulous! After visiting this dealership 8 months ago, I finally made a decision but had to track down Rerrick! He is thorough, patient & a great listener. Nev After visiting this dealership 8 months ago, I finally made a decision but had to track down Rerrick! He is thorough, patient & a great listener. Never tires of being asked so many questions. I'm walking away a winner & feel like one, too! More
by Happy
Employees Worked With
RERRICK DAVIS, RYAN HUREWITZ
