Coggin Toyota at the Avenues

Awful service department The service department here is an complete embarrassment. I dropped my truck off Wednesday to be repaired and get a call later that day saying they al The service department here is an complete embarrassment. I dropped my truck off Wednesday to be repaired and get a call later that day saying they also found a nail in the back tire that could not be patched. After telling the advisor i was getting larger tires in a few days anyways and not to worry about it he gave a major attitude and said “you’ve been warned!” And hung up. I called back later to check the status and the lady said the advisor had left for the day and it was in the system as pending so not ready for pickup yet. I was concerned since I had a rental and rental was due back in the morning and wanted to ensure I wasn’t keeping it from another customer. It sat there from Wednesday to saturday in the exact same spot and I just so happened to call Saturday to check on it and he said it has been ready since Wednesday. No call or nothing. So here I am paying for this unnecessary rental while my vehicle sits. The manager on duty Saturday was extremely rude and the service advisor Ron as well. I emailed the general manager about this and of course no response. I would greatly appreciate a return email if anything please. More

Great salesman through financing Both were very courteous and knowledgeable. Definitely coming back again, this is our 3rd vehicles from this dealership.. financing was a breeze and Both were very courteous and knowledgeable. Definitely coming back again, this is our 3rd vehicles from this dealership.. financing was a breeze and we all felt like we got the best deal! More

Great customer service I always work with Ruben and he is absolutely amazing. He’s so helpful and I’ve never had one issue when he’s been the one I’m working with. I always work with Ruben and he is absolutely amazing. He’s so helpful and I’ve never had one issue when he’s been the one I’m working with. More

Great service good value! I use Coggin Toyota for all my parts a service needs. I usually deal with Chris and Ron, who I find both extremely helpful and extremely knowledgeable I use Coggin Toyota for all my parts a service needs. I usually deal with Chris and Ron, who I find both extremely helpful and extremely knowledgeable. They take care of my 3 Toyota’s very well. I feel like they never try to upsell me on items or repairs I don’t need; however, they do look for any existing issues. More

Wet leak dianogsistic and fix Went to the dealer thursday to set up an appt for Saturday. Spoke with Chris who shared what the problem could be. Dropped it off at 7:40 and got a re Went to the dealer thursday to set up an appt for Saturday. Spoke with Chris who shared what the problem could be. Dropped it off at 7:40 and got a results text within 45 minutes with what the problem was. Approved the fix via text and got a phone message about an hour later that the car was ready. Great service. Definitely recommend Coggin and Chris Garcia as a Service Advisor. More

Service appt Excellent service department. Convenient apt times and quick service. Friendly and helpful staff. Will recommend coggin toyota at the avenues to frien Excellent service department. Convenient apt times and quick service. Friendly and helpful staff. Will recommend coggin toyota at the avenues to friends and family. Very satisfied More

Thank you Brittany was very warm and sweet. She is super knowledgeable and fast-paced. Had a great experience. I definitely plan on coming back. Thank you! Brittany was very warm and sweet. She is super knowledgeable and fast-paced. Had a great experience. I definitely plan on coming back. Thank you! More

Nothing but a perfect service experience Charles in service is amazing and always works hard and fast. Great guy that knows what he is doing. I always go back to him because he always takes c Charles in service is amazing and always works hard and fast. Great guy that knows what he is doing. I always go back to him because he always takes care of me. More

Great service! Came in for an oil change today and received great customer service. Although I came in on Friday, around noon, the oil change was done quickly. I Came in for an oil change today and received great customer service. Although I came in on Friday, around noon, the oil change was done quickly. I always receive this kind of service when I visit. More

Exceptional service Our service advisor was customer friendly and the alignment/ oil change was professionally done. A very good experience from a top rated dealership, C Our service advisor was customer friendly and the alignment/ oil change was professionally done. A very good experience from a top rated dealership, Coggin Toyota. More