
Coggin Toyota at the Avenues
Jacksonville, FL
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Extra steps I never have any issues with the service department performance however this time was a little different. I came in for a basic oil change and tire I never have any issues with the service department performance however this time was a little different. I came in for a basic oil change and tire rotation that as always goes smoothly, While I was having an excellent BLT at the lunch counter I was approached by the mechanic, Derek, performing the service and tire rotation on my car who recognized my name (as a repeat customer) he took a few extra steps to personally caution me that my Front brake pads are thin at 3mm And that he was recommending that I replace them and also noticed my wiper blades were old that he already took care of. His point was well taken, So I got with Ben my service contact and told him do the Pads as Derek suggested, along with the rotor resurfacing. Ben suggested that the brake fluid be changed. I really appreciate those extra steps he took for purposes of my safety. Stuff like that has a thousand glowing edges For Toyota in general and specifically your dealership Thank you PS. I noticed a HUGE DIFFERENCE ! I was unaware How weak my brakes were getting More
Friendly and knowledgeable staff Ben was thoroughly helpful and was able to explain everything in a professional and honest manner. I really appreciate Ben taking the time to explain Ben was thoroughly helpful and was able to explain everything in a professional and honest manner. I really appreciate Ben taking the time to explain and show what needed to be replaced. More
Service Center I had been going to Keith Pierson Toyota for over 10 years, until my nephew highly recommended Ashley Reynolds, as an outstanding service advisor. As I had been going to Keith Pierson Toyota for over 10 years, until my nephew highly recommended Ashley Reynolds, as an outstanding service advisor. Ashley and her team completed a detailed service and my 2000 4Runner runs perfectly. The military discount rates Coggin Toyota offered is the best. Coggin Toyota and Ashley have won me over! More
Perfect. Fast. Thorough. My service writer is the best. Great service. Charlie Rhodaback, my service writer has been taking care of my cars for several years and makes the trip so easy. Also , being able to Great service. Charlie Rhodaback, my service writer has been taking care of my cars for several years and makes the trip so easy. Also , being able to get a rental car right at the dealership is a big convenience. More
Great experience at Coggin Toyota at the Avenues Bernie Melara was awesome to deal with from test drive to final purchase. I would recommend him and this dealership to anyone looking for a vehicle. Bernie Melara was awesome to deal with from test drive to final purchase. I would recommend him and this dealership to anyone looking for a vehicle. They truly impressed me when they offered to bring the car to me, as I was there by myself and not trading. Very professional and personable service! More
Fred Shiroka is the the best! Fred Shiroka was thorough, kind, accommodating, and patient. If it weren't for his humbleness, we would have kept car shopping, but we ended up buying Fred Shiroka was thorough, kind, accommodating, and patient. If it weren't for his humbleness, we would have kept car shopping, but we ended up buying the car we wanted within our budget! Thanks Fred! More
Exceplent Service Vitaly was my Sales rep. Edmond the Sales manger and Dwayne, my initial Sales rep. All worked to find me a great deal on my truck. Vitaly was my Sales rep. Edmond the Sales manger and Dwayne, my initial Sales rep. All worked to find me a great deal on my truck. More
Vehicle Service Coggin Toyota and Chris Garcia always take care of me and always make sure I get the best pricing available. I will always go back to coggin a Toyota Coggin Toyota and Chris Garcia always take care of me and always make sure I get the best pricing available. I will always go back to coggin a Toyota for all my service needs. More
Quick and Easy Check in was easy with friendly staff. I was updated on the status of my SUV. My car was ready quicker than I expected given how busy they were. Pick Check in was easy with friendly staff. I was updated on the status of my SUV. My car was ready quicker than I expected given how busy they were. Pick up and check out was quick and easy. More
Great Customer Service Gary in Service was outstanding. He was very friendly and kept me updates through my service visit. He inform me of what is needed in my future visit Gary in Service was outstanding. He was very friendly and kept me updates through my service visit. He inform me of what is needed in my future visit More