
Coggin Toyota at the Avenues
Jacksonville, FL
Filter Reviews by Keyword
By Type
Showing 3,190 reviews
Service Department Jury still out. Second time there and they have yet to run car thru comp car wash. Part dropped off driver’s side bumper and has cause damage to insid Jury still out. Second time there and they have yet to run car thru comp car wash. Part dropped off driver’s side bumper and has cause damage to inside of tire well. I only have 7200 milled on mr CH-R and 100,000 mile bumper to bumper coverage and was told it’s not covered ! But, said they will check with Toyota. More
service department Amanda checked me in. She was very helpful. explained the process for diagnosing my car problems. They offfer a daily rental for $15. i was able to ke Amanda checked me in. She was very helpful. explained the process for diagnosing my car problems. They offfer a daily rental for $15. i was able to keep the rental over night. Very convenient! i decided not to do the repairs so i cant comment on that. Prices quoted seemed quite high More
Car care Mr. Simo, always take care not only my car but check to see is all well with the customer even talk about the Yankees, am not a fan but I wouldn't tru Mr. Simo, always take care not only my car but check to see is all well with the customer even talk about the Yankees, am not a fan but I wouldn't trust anyone else with my car. More
Bumpy start, excellent finish After a few missed opportunities unpin initial contact (ineffective website listings and uninformed chat rep, etc), once I made human-to-human contact After a few missed opportunities unpin initial contact (ineffective website listings and uninformed chat rep, etc), once I made human-to-human contact with this dealership, they came through on every point for me, with great attention to detail, and care for my unique situation. If you’re going to deal with these folks, go in and see them in person—the website will only frustrate you. Once you do, you won’t be disappointed. More
Maintenance on car Great Job and very comfortable while I wait the complimentary water was great please keep up the great thing u all are doing ....Thank u very much Great Job and very comfortable while I wait the complimentary water was great please keep up the great thing u all are doing ....Thank u very much More
Time and Money The service was good and the results seem fine. Instead of costing $45 and taking an hour and 15 minutes, it cost $1200+ and took seven hours. We agre The service was good and the results seem fine. Instead of costing $45 and taking an hour and 15 minutes, it cost $1200+ and took seven hours. We agreed to doing the things that the service tech recommended but we wondered if all that work was really needed then. The service tech did give us some discounts without being asked. He was helpful. He even washed the car for me because the service department forgot to do it. Did they forget anything else? More
Great. It was fast and easy to deal with Coggin and Jim Mill Jim miller did a great job reaching out to me and not being pushy. When I hesitated initially he responded to my need and got the deal handled. Again Jim miller did a great job reaching out to me and not being pushy. When I hesitated initially he responded to my need and got the deal handled. Again it was great dealing with Jim at coggin toyota More
Kimberly Jones Review I’ve never been a fan of car delearships. I hate them to be honest. Always had awful experiences with people trying to up sell me on some air filter t I’ve never been a fan of car delearships. I hate them to be honest. Always had awful experiences with people trying to up sell me on some air filter that I replaced a week ago or some nonsense. I’ve never felt more welcomed, more appreciated, or more taken care of than I was with Kimberly. Honestly the best service I could have ever asked for an more. She hooked me up with a shuttle and got me to work 10 minutes early. I will be visiting this dealership from now on because of her service. More
Amazing Service! Chris Garcia went way above and beyond his call of duty today! His customer service skills were nothing less than exemplary! I tell all my friends tha Chris Garcia went way above and beyond his call of duty today! His customer service skills were nothing less than exemplary! I tell all my friends that I wouldn’t take my car anywhere else because they always do such an amazing job! One of the top technicians even took some time out of his busy day to talk to me about my car! Just when I thought the service couldn’t get any better, they proved me wrong! Thanks so much Coggins Toyota for the great experience! You definitely have a customer for life! More
Chris Bordes did an excellent job! The salesman didn’t excellent job. No BS. It wasn’t for him, I would of bought the car somewhere else. The person I signed the final paperwork with The salesman didn’t excellent job. No BS. It wasn’t for him, I would of bought the car somewhere else. The person I signed the final paperwork with was horrible. Everything was done prior on the phone through emails and text messages. Can’t say enough for the salesman, made it worth driving an hour and a half to make the deal. More