
Coggin Toyota at the Avenues
Jacksonville, FL
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Service Kimberly Jones is the.best and best really like the text messaging system that the dealership uses to comkunicate with service customers. This is a ve Kimberly Jones is the.best and best really like the text messaging system that the dealership uses to comkunicate with service customers. This is a very nice facility as well. More
Oil change Great customer service from Ron and Ashley in the service department. Very friendly and ready to help even though I didn’t have an appointment. Great customer service from Ron and Ashley in the service department. Very friendly and ready to help even though I didn’t have an appointment. More
Best dealership we have ever had!♡ People at Coggin Toyota at the Avenues are very helpful. They are true to their words..When we bought a brand new CHR few months ago and they said it People at Coggin Toyota at the Avenues are very helpful. They are true to their words..When we bought a brand new CHR few months ago and they said it comes with 2yrs free service with carwash...In my surprise they will charge extra for detailing and vacuum..Ron Poblacion and his crew were very helpful..we are so impressed on his work that he takes so much pride..I set up appointment and they took care of us in a very timely manner..We highly recommend them! More
Service work Greeted quickly in service bay. Taken to my service writer Ashley. She was an expert at her job. Everything went smoothly. The wait time was minimal Greeted quickly in service bay. Taken to my service writer Ashley. She was an expert at her job. Everything went smoothly. The wait time was minimal even though it appeared to be busy. More
Quality of service is slipping Bought my car at Coggin Toyota in 2016, the service then was 5 star. This last visit my experience was less than stellar I was given the run aroun Bought my car at Coggin Toyota in 2016, the service then was 5 star. This last visit my experience was less than stellar I was given the run around to get my windshield cowl repaired even though it was brought to the dealerships attention a couple of times The matter was resolved after I contacted the corporate office and informed them of this issue. Still had to pay out when the matter should have been fixed free, the dealership did not replace the cowl. Just glued down the existing cowl. Sad the service was better, management has improvements to make More
Two and a half hours to sign paperwork Duane Clinton was great bought from him before. Things went down hill when it came time to see the finance guy. We waited for two hours. Observed t Duane Clinton was great bought from him before. Things went down hill when it came time to see the finance guy. We waited for two hours. Observed three finance guys walking around taking their time. It was only when I decided to leave did they take me back to do 15 min. Of paperwork. It shouldn’t be that hard. Oh, when I got in the car to leave the tire light was on. More
It was alright Sales person was nice. It was a long day but at the end I got a truck. Satisfied now I can carry my kids in my truck!! Sales person was nice. It was a long day but at the end I got a truck. Satisfied now I can carry my kids in my truck!! More
The best customer service Coggin Toyota always provides is with great customer service and high quality work. We leave knowing our car is running at top performance. Always a p Coggin Toyota always provides is with great customer service and high quality work. We leave knowing our car is running at top performance. Always a pleasure doing business with Coggin Toyota. More
Oil change My service advisor was top shelf. Impressive dealership with a great service facility. The area is very clean and has sufficient bays to handle a larg My service advisor was top shelf. Impressive dealership with a great service facility. The area is very clean and has sufficient bays to handle a large volume. More
Excellent! service Ruben is a wonderful rep! listens and he has been my rep for over 15 years. That is why I only use coggin for service. Ruben is a wonderful rep! listens and he has been my rep for over 15 years. That is why I only use coggin for service. More