
Coggin Toyota at the Avenues
Jacksonville, FL
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Service Department Charlie Rhodaback is the best service dept. Rep. He is always friendly honest and knows his job. Professional. I have been working with him for Charlie Rhodaback is the best service dept. Rep. He is always friendly honest and knows his job. Professional. I have been working with him for More
Quick and easy! Was able to buy a car with easy and good experience! The sales and the manager help a lot. Coggin is my best Toyota! Will remind a friend to visit. Was able to buy a car with easy and good experience! The sales and the manager help a lot. Coggin is my best Toyota! Will remind a friend to visit. More
Routine service on RAV4 The service center got me in quickly when I called for routine maintenance. They are always friendly and have plenty of room for my little one to run The service center got me in quickly when I called for routine maintenance. They are always friendly and have plenty of room for my little one to run around while we wait. They also have free water and coffee. More
Good place for service Coggin Toyota is my preferred place to service my car. I have been going there for 2 years. Though it's still pretty good but I could sense a decline Coggin Toyota is my preferred place to service my car. I have been going there for 2 years. Though it's still pretty good but I could sense a decline in their customer service. Hopefully they address it soon. More
Great convenient place to get your vehicle serviced The Personnel is amazing the service was great it was convenient to my location it was quick and they always bring your vehicle back clean not to ment The Personnel is amazing the service was great it was convenient to my location it was quick and they always bring your vehicle back clean not to mention a ton of amenities inside the dealership while you're waiting More
Excellent service! Brittany in the Service Department at Coggin Toyota at the Avenues delivered excellent quality customer service! I highly recommend her and the servic Brittany in the Service Department at Coggin Toyota at the Avenues delivered excellent quality customer service! I highly recommend her and the service department! They go above and beyond! More
Very professional Ron was very knowledgeable and kept me informed. Car was ready when promised. Was honest about what needed to be done and what priority. I will return Ron was very knowledgeable and kept me informed. Car was ready when promised. Was honest about what needed to be done and what priority. I will return because of the service I received More
Extremely knowledgeable sales (Anthony) I will write this transaction int two parts the sales experience and then my experience with the credit team number 1. one the sales team was amazi I will write this transaction int two parts the sales experience and then my experience with the credit team number 1. one the sales team was amazing we had Anthony was our sales person he was extremely knowledgeable in the car all the functions answered all of our questions low pressure no worries the sales manager again was very easy to communicate with, we did negotiate the price at everything came out great fair I was happy with that experience 2. the credit department was a poor experience, I have above average credit I had a credit score over 800 and I was treated like I had a credit score of 600 I feel that The credit representative (Frank) was misinformed possibly new to the company personality could use improvement even though he smiled I didn’t feel the words were smiling it was extremely long process I wanted a particular rate I felt that it was fair they came back three times with the higher rate and I felt that I was deserving of better so I decided to go to my own bank to obtain a rate and I ended up closing on the car and they (Coggan) lost out all the financing because they couldn’t just negotiate the rate that I wanted, their loss again everyone else was fine... 3. the process took way too long! It should not take 4 hours to close purchase on a car.. next time I’ll try completely online purchase.. The purchase part of the process should be more efficient.. (Amazon experience) get with the times .. Again the sales person Anthony was outstanding!!! More
Always great service Been using this dealer service since purchasing 2013 Prius. Have followed maintenance recommendations as specified in manual. Although some service pe Been using this dealer service since purchasing 2013 Prius. Have followed maintenance recommendations as specified in manual. Although some service personnel have changed the customer treatment has remained constant. Services recommended and their cost are always explained before performed. All employees I’ve dealt with have been pleasant, professional, and knowledgeable. I highly recommend this dealership. More
Oil change Showed up without an appointment and they got me finished up ahead of their estimated job time. The price on service seems to have gone up but the qu Showed up without an appointment and they got me finished up ahead of their estimated job time. The price on service seems to have gone up but the quality of the service is good More