Coggin Toyota at the Avenues

Excellent Service My service consultant Christopher did outstanding job. I received the email on my work order with total cost including tax for approval. Chris als My service consultant Christopher did outstanding job. I received the email on my work order with total cost including tax for approval. Chris also email and notified me by phone of recommended repairs that are required. More

My experience I was a little disappointed with the visit. I paid $170 for 40 minutes of labor on my car. That's ridiculously expensive. Only after I disputed the pr I was a little disappointed with the visit. I paid $170 for 40 minutes of labor on my car. That's ridiculously expensive. Only after I disputed the price, I received a small discount. Also, I wanted to receive the broken part that was being replaced, but they would not give it to me, which I don't understand. Thank you More

Esmond was great! Esmond made the whole new car buying experience so great. I would certainly recommend anyone to go see him. He worked with our financial needs and got Esmond made the whole new car buying experience so great. I would certainly recommend anyone to go see him. He worked with our financial needs and got us into a car that we love!! More

Excellent service! My experiences with this dealership has always been excellent. I am kept up on what services my truck requires. Very easy to schedule appointments. Ha My experiences with this dealership has always been excellent. I am kept up on what services my truck requires. Very easy to schedule appointments. Had Ron Poblacion as my service adviser on several visits. He is easy to work with and is so professional in his demeanor. More

80000 mile service The service was done quickly and at a good price. The service advisor was knowledgeable and friendly. He did not try to sell me a service that was not The service was done quickly and at a good price. The service advisor was knowledgeable and friendly. He did not try to sell me a service that was not needed. More

Financing Though the sales process was awesome, it was when we made it back to financing that things went off in left field! We were signing paperwork when the Though the sales process was awesome, it was when we made it back to financing that things went off in left field! We were signing paperwork when the financing person got our interest in extended warranties and other protections for no more than just $11 over our monthly payment. We loved what they we offering and thought, all that for only $11 more a month, how could we pass that up! Once we got to the final paperwork, the finance person started having “problems”. He contacted the finance manager and they went off to try and “resolve” this problem. They came back and said since we were buying out of state, the taxes GA required were not rolling over. Our payment changed from $11 more to almost $50 more! If we weren’t capable of absorbing the additional cost, we would have walked away! This is just another shady example of how the auto industry tries to screw you! We were told that we should have incurred an additional $100 a month for the additional coverage, but with the use of “coupons” they bought our rate down we from 5.9% to 2.9%. And, the difference in a interest rate that was cut in half, didn’t add up to the $6000 for what we were paying for the additional coverages. It was almost like they held our new car and old car hostage for nearly 5 hours. What ever happened to honesty? Our sales associate was awesome, it is the shady practices that we believe the finance personnel are trained to do, that bothers us! We will never recommend this dealership for this reason! More

Tire issue The tire light came on. TOOK CAR TO COGGIN TOYOTA. They found a Inail. Patched. Washed car. Service was fast and that's all I can say. The tire light came on. TOOK CAR TO COGGIN TOYOTA. They found a Inail. Patched. Washed car. Service was fast and that's all I can say. More

Great service center and dealership From alabama. Pulled up to the dealership. Was welcomed with a nice southern hospitality. I when the next time I'm in Jacksonville. I will stop by. From alabama. Pulled up to the dealership. Was welcomed with a nice southern hospitality. I when the next time I'm in Jacksonville. I will stop by. Thanks for the great service and hospitality.. More

Great experience Working with Mr Ottey was a pleasure. I had lots of question and he answered them well. Choosing a new car is a big decision and we got through it smo Working with Mr Ottey was a pleasure. I had lots of question and he answered them well. Choosing a new car is a big decision and we got through it smoothly. More

Quick honest Everybody was very nice. Turn around and was not bad. Pricing was better than expected. The dealership was much bigger than I anticipated. Lots of in Everybody was very nice. Turn around and was not bad. Pricing was better than expected. The dealership was much bigger than I anticipated. Lots of inventory.I would definitely come back again. More