Coggin Toyota at the Avenues

Service department Horrible wait time, even w/ an appt! No updates, trouble locating someone who knows what's going on. Looking to sell stuff you don't need, like a rent Horrible wait time, even w/ an appt! No updates, trouble locating someone who knows what's going on. Looking to sell stuff you don't need, like a rental care! They wouldn't take in consideration the issues i stated when i walked in. Waitef 3 hours for them to tell me the gas cap was loose, but trief to tell me it was a serious unknown engine issue. Car is a 2018 camry with 4500 miles! Tried to tell me after 3 hours, they were still doing diagnostics. After i told them i needed to get my son from school, they said i need to come back later. Offered me a rental car that wasn't free! I finally demanded my car back to which i was told, oh, it was a loose gas cap after all. I came in for a dummy light, tire rotation and free inspection. They wasted 3 hours of my time! Never again. More

Always Excellent This is the best service department I have used in 45 years. Everyone is friendly and I am in and out quickly. Always clean and comfortable. This is the best service department I have used in 45 years. Everyone is friendly and I am in and out quickly. Always clean and comfortable. More

Service center Ron Poblacion is the best! He has always gone beyond my expectations and made me feel like I’m in good hands! No matter how busy the service center ge Ron Poblacion is the best! He has always gone beyond my expectations and made me feel like I’m in good hands! No matter how busy the service center gets his attention and focus is on me during my visit. His knowledge on the process and vehicles. I bring in is superior to his coworkers. I high recommend using Ron and seeing the difference in your visit! More

Dealership is trash The service department was supposed to balance and rotate the tires on my car after my purchase had a slight vibration in the front brought it to th The service department was supposed to balance and rotate the tires on my car after my purchase had a slight vibration in the front brought it to the service department they supposedly did an alignment balance and rotation and now the vibration is in the rear which tells me all they did was rotated the tires to the rear I will never recommend this dealership More

Factory Recall I received a notice that my airbag was defective and I should contact any local Toyota dealer to arrange repair. I contacted Coggins Toyota and was g I received a notice that my airbag was defective and I should contact any local Toyota dealer to arrange repair. I contacted Coggins Toyota and was given an appointment that best met my needs. Upon arrival, I was greeted promptly, informed about an estimated time of service, and offered shuttle service. The waiting area was easily one of the best I have ever seen. It consisted of large screen televisions (tuned in to recent football games and news) a sports bar with a nice selection of choices, and most importantly very comfortable seats. I soon felt asleep. After what seemed to be a brief nap, I was awaken and told my car was ready. More

Toyota Purchase Price quoted over the phone was honored. Jim and Henry were great to work with. Only negative was financing options were not competitive. Would purcha Price quoted over the phone was honored. Jim and Henry were great to work with. Only negative was financing options were not competitive. Would purchase another vehicle here in future. More

Brakes and Struts I knew something was not right so I wasn't surprised great vehicle needed work.Rear brakes were making noise and vehicle riding hard. Big difference I knew something was not right so I wasn't surprised great vehicle needed work.Rear brakes were making noise and vehicle riding hard. Big difference when I drove it home.? More

Great experience Jim Miller is a tough negotiator but a fair guy. He was very patient with all the questions and concerns I had. He was so knowledgeable of my new veh Jim Miller is a tough negotiator but a fair guy. He was very patient with all the questions and concerns I had. He was so knowledgeable of my new vehicle, I can’t remember all that he taught me about it the day of purchase! I know for sure that he’d be happy to refresh me on any of the information he shared! I am definitely going back for my next vehicle and spreading the word of the great service that I had!! Thank you Jim Miller & Coggin Toyota!! One happy Toyota owner! More

Betty Lewis My experience was awesome. It was very smooth. My salesman Esmond Donawa is the best. He takes his time and covers everything about your vehicle.. My experience was awesome. It was very smooth. My salesman Esmond Donawa is the best. He takes his time and covers everything about your vehicle.. More

Good service Chris Garcia my car person was very good and very nice. All of my questions were answered. The service was quicker than I expected. Thanks Chris Garcia my car person was very good and very nice. All of my questions were answered. The service was quicker than I expected. Thanks More