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Coggin Toyota at the Avenues

Jacksonville, FL

Overview
Reviews
4.6
3,117 Reviews
Call Dealership (904) 470-3797
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11340 Philips Hwy

Jacksonville, FL

32256

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Showing 3,117 reviews

December 22, 2023

The staff at the service department is awesome. The staff in the sales department, not so much, at least in my experience. I’ve never been able to reach a deal at Coggin Toyota because they always More

by Hector Diaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel Ayemhenre
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Dec 28, 2023 -

Coggin Toyota at the Avenues responded

Thank you, Hector, for your review and for acknowledging our service department staff. I'm sorry to hear about your experience with our sales team. Consistency and transparency in communication are key, and I apologize if we did not meet these standards during your interactions. I am committed to addressing these issues. Please contact me directly to discuss how we can regain your trust. John Clark, General Manager (904)337-6618.

December 21, 2023

Pretty long waits for average service. Over 3 hours for oil change and tire rotation but other than that it turned out alright. More

by chloe chop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Aiken
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Dec 27, 2023 -

Coggin Toyota at the Avenues responded

Thank you, Chloe, for your review. I apologize for the longer wait time you experienced at Coggin Toyota at the Avenues. We aim to complete services promptly, but sometimes delays occur due to various factors in our workflow process. We're working to improve efficiency to better serve you. Your feedback is appreciated and helps us in this effort. Please contact me directly if you'd like to discuss this further. John Clark, General Manager (904)337-6618.

December 20, 2023

It was easy to make appointment, quick responses, accepted my coupon, friendly and welcoming staff and environment More

by Alexandercarlosacevedo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Miller
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December 20, 2023

All around the service was excellent, staff is very friendly and helpful. My car was serviced much quicker than I expected. I will continue to get all my car service at this dealership. More

by cesar57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob tabacek
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December 19, 2023

Thanks to manny first of all for helping my mother a year ago. And doing the same thing for me this year. The staff at Toyota at the avenues are great! Such Respect, compassion. Sales,mangers,service. More

by Gator77mom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmanuel Ayemhenre
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December 19, 2023

Utilized their web scheduler for routine scheduled maintenance. Jacob provided additional critical repairs that needed to be completed and had the work done expeditiously. I will recommend their repai More

by naoneb91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Tabacek
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December 19, 2023

Transparent. Nice behavior. Straight to point talks. The sales and finances team is helpful to get the best deals possible More

by himanshu.lodha0998
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred shiroka
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December 17, 2023

Very professional. Dropped off truck and picked it up when called. Everything done as requested. More

by Gjracicot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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December 17, 2023

Best Toyota dealer in my town. They gave me the best price! Best service I've ever seen. More

by Artem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Atik Chawduty
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December 17, 2023

Jacob Tabacek was our advisor, had ordered new tires, and oil change. Oil change was too early so not recommended for another 5k which was great news. New tires replaced, aligned, very quickly. Service was a More

by 2fightcancer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jacob tabacek
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