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Coggin Toyota at the Avenues

Jacksonville, FL

4.6
3,117 Reviews

11340 Philips Hwy

Jacksonville, FL

32256

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Showing 3,117 reviews

June 19, 2024

I have been a Coggin customer since moving to Jacksonville area for close to 2 years. Today’s service on my Highlander was as consistent as the many others I have experienced, Excellent! I now More

by Bill’s review Coggin Toyota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
June 16, 2024

Patronizing rude unacceptable tone from James my Liaison utterly disappointed. Will never come back to Coggin Toyota More

by John.jaskowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Never could reach anyone other my rude service helper
Jun 21, 2024 -

Coggin Toyota at the Avenues responded

John, I’m very sorry to hear about your recent visit to our dealership. Your feedback is important to us, and I want to assure you that we take this very seriously. I would appreciate the opportunity to speak with you directly. Please feel free to contact me, John Clark, General Manager, at (904) 337-6618 so we can discuss this further. I am committed to restoring your trust in our dealership.

June 11, 2024

Chris my advisor was professional and efficient. Services needed were explained well and why they were needed. Highly recommend. More

by lwaynewilley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gracia
June 11, 2024

James Hoffman has been a great help with all of our vehicle repairs. Especially in coordinating our warranty repairs More

by jcorbin2287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hoffman
June 10, 2024

Service advisor Josh is and always has given the best customer service at Coggin Toyota. Keep up the good work Sir! More

by Trump 2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Reinelt
June 07, 2024

Thank you for the maintenance service today. Your service advisor, D.J. was courteous and appropriate with me. Thanks, Thomas More

by TSullyEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D.J. Service Advisor
June 07, 2024

Brought my Sienna 2015 in for ninety thousand miles service, Chris Garcia was the service advisor and he was excellent. More

by Kampai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Garcia
June 04, 2024

Chris, my service advisor, was efficient, professional, and attentive. Great experience! Highly recommend as a service advisor. More

by Ben Bobbitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Service
May 31, 2024

Everything from beginning to end went smoothly. Service rep. Rudy was great to work with. More

by rtmccown
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Bravo
May 31, 2024

Great service dept ! Runs like a well oiled machine. The staff keep things moving along wile not sacrificing personal service. More

by shufam118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron , and the car rental staff