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Coggin Toyota at the Avenues

Jacksonville, FL

Overview
Reviews
4.6
3,117 Reviews
Call Dealership (904) 470-3797
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11340 Philips Hwy

Jacksonville, FL

32256

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Showing 3,117 reviews

February 02, 2024

Coggin, Toyota at the Avenues treats me very well. Christopher Garcia does an excellent job in the service department. Just wish they would open another café! More

by JTC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of these
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February 02, 2024

Service department was efficient, but I was given miss information on the courtesy shuttle. No one was scheduled on Monday for me to come back and pick up my car like promised. More

by rebeccanickel3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Martin
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February 01, 2024

Great sales department. Responsive and attentive. Puts the customer first and no pressure tactics were utilized More

by nevimac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke imerini
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January 31, 2024

I bought my wife 2024 Grand highlander and our buying experience was smooth and easy. The sales rep JIM was fantastic and very helpful. We order the suv and waited a moth overall it’s a great buy and wil More

by Temi Ajagbe
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Miller, Emmanuel Ayemhenre, Jim Miller
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January 30, 2024

David mato is a pleasure to work with. Great customer service. Fair prices. Easy transition. More

by Corsojulie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David mato
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January 28, 2024

Esmond our salesman was amazing! He was patient, kind, and did everything in his power to help us with what we could afford! A few months later when it was time for our oil change, t More

by msfullert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esmond Donovan
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Feb 03, 2024 -

Coggin Toyota at the Avenues responded

I'm glad to hear about your positive experience with Esmond, but I'm truly sorry to hear that our service department did not provide the same level of care. We aim for excellence in all areas, and your feedback is crucial for us to improve. Please contact me, Jonathan Masanto, at 910-644-7033, so we can address this matter and work towards restoring your faith in our dealership. Your satisfaction is very important to us. - Jonathan Masanto, Service Manager

January 28, 2024

Christ Garcia , excellent service advisor. Thanks you. At Coggin Toyota we received the best service and in a acceptable wait time. More

by bestgrandma003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Garcia
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January 28, 2024

The service advisor was Chris H and the service was great I got done want I needed More

by Pjb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hors
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January 27, 2024

Clean quick and caring. Fred was the best. Helpful. Good selection. Good prices. Patient. Understanding More

by Kyle.koubek03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred S.
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January 27, 2024

I didn’t feel pressured to buy a truck and salesman took the time to point out features I would be interested in having. More

by jmp4261
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Imnerini?
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