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Coggin Toyota at the Avenues

Jacksonville, FL

Overview
Reviews
4.6
3,117 Reviews
Call Dealership (904) 470-3797
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11340 Philips Hwy

Jacksonville, FL

32256

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Showing 3,117 reviews

March 09, 2024

Very helpful and professional! !! The service advisor was friendly and explained everything. Will keep looking for deals that save me money 😀 More

by jamesdgarvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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March 08, 2024

Pleasant waiting room plenty of advisors nice snack bar ! Excellent notifications during service via text! More

by Willyshep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hoffman
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March 07, 2024

John did an excellent job getting my car ready on time. John scheffer is an excellent service advisor. More

by Bsltr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John scheffer
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March 06, 2024

Very informative and always helpful. Work done in a timely manner. Very respectful to his clients More

by janycepickett
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Christopher Boykin...service
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March 05, 2024

Sean made our visit pleasant. Probably the best thing about the dealership is they did not tack on ADM (additional dealer markup) for my 2024 Prius Prime, a very difficult model More

by mrento1994
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sean Wilhelm
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March 04, 2024

DJ was great. Got my car in very quick and was very knowledgeable about what my car needed to be fixed. More

by Matt Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ in service
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March 03, 2024

We’ve bought 4 cars here but the last one —a RAV4–was the best experience. The salesman, Anton, gave us a thorough orientation to the car and went above and beyond for some details —like salvaging our gate b More

by tsgreaves
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anton Palaj
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March 03, 2024

Friendly and helpful. I always have a great experience taking my car in. The courtesy shuttle service is awesome! Thank you Coggin! More

by annaskyefort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hornsby & George with the shuttle
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March 02, 2024

Had a scheduled appointment with service to replace my power steering hose. Arrived and they removed the power steering hose. Then they didn’t have the part. Offered me a rental until they could repa More

by eqisgolden
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Masanto
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Mar 13, 2024 -

Coggin Toyota at the Avenues responded

Thank you for bringing this to our attention. I apologize for the inconvenience you experienced during your visit and the lack of communication from our service team. This is not the standard of service we aim to provide. I understand how this can impact your trust in our dealership. I would like to personally look into this matter and discuss how we can regain your faith in our services. Please contact me directly at 910-644-7033, so we can address your concerns and restore your confidence in our dealership.

March 02, 2024

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by Tomcat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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