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Coggin Nissan at the Avenues

Jacksonville, FL

4.3
510 Reviews

10859 Phillips Highway

Jacksonville, FL

32256

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Showing 510 reviews

September 29, 2012

Overall experience was good but issues arose which make me not reccommend to others. First in hindsight I was given less for my trade then expected cause i trusted them more than i should have. second they More

by nthwk66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
nathan farnsworth, leo
Oct 01, 2012 -

Coggin Nissan at the Avenues responded

Hi Nthwk66, We are very sorry to hear you had a negative experience with a few areas of our dealership and buying process. While we appreciate the kind words about service we are very troubled by the rest. We want every customer to leave wanting to recommend us to their friends and family. I would love the opportunity to speak with you in greater detail about your experience and see if there is anything I can do to make this right. Please contact me at jwinslow@cogginauto.com at your earliest convenience. Jennifer Winslow Customer Relations Director, Coggin Nissan at the Avenues

September 25, 2012

I've purchased 2 Cars from Coggin. It's never a hassle or time consuming experience. They are very straight forward and answer your questions honestly. They understand your time is important. More

by stacious89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Schrantz
September 21, 2012

Very Friendly,courteous sales staff. Got a great deal.Leo, sales manager was great and worked very hard with uson pricing and options on the car that we ultimatly purchased. More

by kellse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Schrantz/Mathew Davis/ Leo ????(Sales manager)
September 20, 2012

I had a wonderful buying experience at Nissan of the Avenues. Mansel was very knowledgeable and courteous. He helped me tremendously in navigating through the available options. I would highly recomm More

by dkrause1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mansel Karafili, Leo Linkov
September 15, 2012

My buying experience was as easy as I've ever had with a dealership. Let me say that I Hate buying cars. However, this time, couldn't have gone smoother. I was in and out in a very respectable time. The sal More

by johnvmill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mansell
September 13, 2012

The treatment I received during the entire transaction period was very professional and salesman was helpful but not "pushy". I got the car at a reasonable price, but I do believe the price the dealershi More

by carl1089
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mansel Karafili
September 11, 2012

I would recommend Coggin Nissan of the Avenues for several reasons: 1. Great selection of 2013 autos 2. Great variety of autos and options 3. Weekend hours including Sunday (when I leased my Altima More

by jay.wike.1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Ibarra
September 08, 2012

Myself, my father-in-law, and my godfather went in to this dealership as my father-in-law wanted to look at the Leaf (he currently has a Prius). He is a very upfront and honest man, and let them know he More

by autobuyer79
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Bryce Herman
Sep 11, 2012 -

Coggin Nissan at the Avenues responded

Hello, I truly appreciate you taking the time to give us your feedback. I regret to hear that you did not receive top notch service while visiting our dealership. I take this type of feedback very seriously as it will help us perfect our services to ensure ultimate customer satisfaction going forward. I would like to speak with you at your earliest convenience so that I may work with you to better understand the situation and resolve any outstanding issues. You may contact me directly at dsurguine@cogginauto.com. Again, thank you for your review. David Surguine General Manager, Coggin Nissan at the Avenues

September 03, 2012

I bought a Nissan Rouge on Tuesday August 28th from Coggin Nissan at the Avenues and love it. My Sales Reps were very professional and Friendly and answered all of my very many questions. I was referre More

by lmm4444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristian Townsend, Stephen King, Brent Cox
August 30, 2012

My buying experience was as easy as I've ever had with a dealership. Let me say that I Hate buying cars. However, this time, couldn't have gone smoother. I was in and out in a very respectable time. The sa More

by soxfan69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mansell karafili
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