Coggin Nissan at the Avenues

Mansel and Ashley were the sales people we dealt with. They were both quick to respond to counter offers and take them to their managers to get approval. Because we bought 2 cars that day we received a ve They were both quick to respond to counter offers and take them to their managers to get approval. Because we bought 2 cars that day we received a very very good deal. We could definitely tell both Mansel and Ashely were on our side when it came to the deals we made. If any one asks one of our family members who we bought our cars from at Coggin we will gladly refer them to either of these two! They were spectacular! Upon delivery of the 2 cars they were in pristine condition, exactly the way you would expect to receive a new car. We definitely drove away happy! More

Brent was so easy to work with, made the experience quick and enjoyable! I purchased a 2012 Nissan Xterra! I was able to get the color that I wanted (white) at a reasonable price point. I recommend this deal and enjoyable! I purchased a 2012 Nissan Xterra! I was able to get the color that I wanted (white) at a reasonable price point. I recommend this dealer if you are looking to purchase a new Nissan any time in the near future. More

I spent 3 days emailing back and forth with Brent Cox (The internet dealer) about buying a Toyota Tundra. They had 3 used Tundras in stock according to Autotrader. I checked in at 4:30pm with Brent to sa (The internet dealer) about buying a Toyota Tundra. They had 3 used Tundras in stock according to Autotrader. I checked in at 4:30pm with Brent to say I was on my way to the dealership. He said, "Great see you then!" When I arrived at 5:30pm I was told that all 3 trucks had sold in the 1 hour it took me to drive there. (Yeah Right) I asked to speak to Brent Cox and was told that no one by that name worked at Nissan at the Avenues. I pointed to the dry erase board behind the desk that showed the names of the car dealers and asked why there was a Brent Cox listed on the board if he doesn't work here. They said "Ooooh that Brent, Brent is busy" but they would get another dealer to help me. They had me sit with this guy named Ed from New York. Ed told me, "Sorry to hear all those trucks sold on your way over here. That happens sometimes." (yeah right) Ed then went on to tell me that he had purchased a Toyota Tundra for his mother who was in her 80s and she just couldn't drive it because it was too big. He said maybe I should look at a Toyota Camry or Corolla instead. I told Ed I wanted a Tundra. Ed told me he would check with some other dealerships they were affiliated with. 5 minutes later, Ed told me he had located a Tundra in Tampa, FL and he would need $2,000 dollars as a down payment. I told him I wasn't comfortable leaving $2,000 dollars cash with him for a truck I hadn't even test driven. He got offended and said, "Look around, we are a big place, do you think we would steal your money?? You aren't going to find another Tundra in Jacksonville" I again repeated I wasn't comfortable leaving my money there. (especially after they had lured me there for 3 trucks that never existed) Ed slammed his hands on the desk and said, "Fine!! I guess I will have to go tell my boss you don't like me!" (What is this? Some 12 year old girl breaking up with me? I swear Ed acted like a jilted junior highschool girl.) I stood up and started to walk out when the manager Tim walked up and said, "Whats your problem?" I said I didn't want to deal with them anymore and he said, "What you don't trust us? We're big, we don't need to steal your money!" I again repeated that I didn't want to put money down on a truck in Tampa that I had never seen. The Tim acted like a little girl and said, "Pffft, you want us to do you a favor and you won't put any money down." I said, "That's just it, I'm not asking you to do anything. I don't want to be here anymore." At this point I was angry beyond belief and just walked out. I couldn't take the abuse anymore. Ironically, on my way home I passed a dealership that had a Toyota Tundra for sale and purchased it on the spot for 4k dollars less than Nissan at the Avenues wanted. I would highly recommend no one shop here unless they are looking to have a headache and deal with passive aggressive grown men who act like they just got stood up for a junior high dance. More

Exellent service, very friendly atmosphere, prices are very reasonable, the salesman explained everything and was very patient with us, and we would recommend this dealership to all our friends and family very reasonable, the salesman explained everything and was very patient with us, and we would recommend this dealership to all our friends and family members. More

This was an internet deal. The price quoted to us was not the same when we arrived at the dealership. We thought we had everything settled, so that all we would have to do was give them our sizable downpayme the same when we arrived at the dealership. We thought we had everything settled, so that all we would have to do was give them our sizable downpayment, sign the papers and drive home. We were instead held hostage in the business managers office for over three hours as he continually presented new proposals until we thought we would lose our minds. . We should not have had to go through this kind a xx. These people are the lowest of the low. They will tell you anything and everything to get the sale and then pull out as many dirty tricks as they can. Do not WALK...RUN as fast as you can from these thieves at Coggin Nissan at the Avenues!! Will NEVER...EVER.... buy a car from them again!!!! More

The dealer representative Mansel was friendly. He was patient and not pushy. We were offered a test drive promptly and the dealership was willing to work with us on the price. There were no false promise patient and not pushy. We were offered a test drive promptly and the dealership was willing to work with us on the price. There were no false promises or trying to shove something we didn't want. Paperwork was completed within no time with no hassles to us. More

Kristian responded quickly to my online request for information. She did an excellent job of answering my questions. She spent a majority of the day with me and my husband, as well as made sure our t information. She did an excellent job of answering my questions. She spent a majority of the day with me and my husband, as well as made sure our two boys were occupied so that we could attend to purchasing a car. When we told her that we were looking at other vehicles she was able to provide another one of my choices so that I could compare. She stayed until 11:00 pm with us while we were signing the final paperwork on our new purchase even though your dealership closed at 8:00 pm. I would definately recommend CogginNissan at the Avenues and Kristian Townsend to anyone else looking to purchase a vehicle. More