Coggin Nissan at the Avenues
Jacksonville, FL
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This rating is for the 2013 White Altima SV. I have This rating is for the 2013 White Altima SV. I have purchased many new automobiles from this dealership since they originally opened. On the 15th This rating is for the 2013 White Altima SV. I have purchased many new automobiles from this dealership since they originally opened. On the 15th of February 2013, I purchased two new 2013 Altima SV.s (1 Silver and 1 White) for both myself and my wife. I dealt directly with the General Manager, David Surguine, and it was by far my most enjoyable experience to date. David is an extremely easy going guy and it all paid off for both of us. I traded in 2 Altimas(an 08 and an 09), a Hummer H2 and a motorcycle and even with all that factored in...it was nothing but smooth and painless even up to and going through the F&I part of the paperwork and cash transaction. Christine in F&I was excellent and even sent us a Thank You card. I thought that was a nice touch on her part and made it more of a personal thank you. This rating is on the White Altima for my wife. She is totally happy with the car. One of the biggest reasons I purchased in the past and continue to purchase here is because of the Service Department under the leadership of Service Director Skeet Ray and even Greg Brown, before him. I have the highest regard for him and the Service Advisors, Cory, Kristin, Jai, Bill, Faye, Frank and Dennis. Typically I normally deal with Cory. The Parts Department with Mike as the Parts Manager and Jason, Nick, Jennifer and Robert are excellent at their jobs. The Service Technicians that work for Skeet are all excellent at their jobs and I have never once had to second guess anything ever done to my vehicles during servicing. The Service shuttle driver, Keith, has always been there to help me shuttle my cars for servicing and Cliff makes sure my vehicles make it to the service area with the steering wheel wrapper, seat cover and floor mat covers in place to ensure it stays clean through the process. I consider all these people that I named as my friends and I appreciate their professionalism and the way they treat my wife and I. That is why I only buy from this dealership and the only people that service my vehicles. The dealership is always clean and the cafe and movie theater is nice for popcorn and coffee. Oh, Tom...the window tint guy....best around at his job. Thank you. If I forgot to mention anyone in this rating...please don't take it personal and know that you are also acknowledged in this Thank you and that also includes the guys in the back that wash my vehicles every time they are serviced. David Surguine is only as good as his people and he has the best. Congratulations on running a top notch dealership. More
We bought our first Nissan from Coggin at the Avenues ten years ago and loved them, so we went back. While the faces have changed, the service and friendliness I remember was still the same, Jermey C. was years ago and loved them, so we went back. While the faces have changed, the service and friendliness I remember was still the same, Jermey C. was extremely helpful and made our deal happen. The car still needed to have some things done to it, so I brought it back a couple of days later and Frank in Service was wonderful. They put me in a rental for the day and even washed my car before I returned to pick it up. I will buy my next Nissan from Coggin at the Avenues. More
From start to finish my entire customer experience felt like a bate and switch sale. From the vehicle I orginally wanted to purchase, the APR and sales price, to false promises after the sale. I would no like a bate and switch sale. From the vehicle I orginally wanted to purchase, the APR and sales price, to false promises after the sale. I would not recommend ANY Coggin Dealerships to any of my friends or family members. More
In 20 years I have not had a car buying experience like I had at Coggin Nissan. Mike Shaw is GREAT! It is hard to find someone in sales (especially car sales) who genuinely enjoys what he does and takes pass had at Coggin Nissan. Mike Shaw is GREAT! It is hard to find someone in sales (especially car sales) who genuinely enjoys what he does and takes passion in finding the RIGHT car for customers instead of just making a sale. He worked diligently with my husband and I to find an automobile that seems to be tailor made for us. Even when it looked like a deal may not work, Mike did not change his demeanor nor stance but rather worked even harder to get us the right vehicle. I cannot thank him enough for going above and beyond. More
Overall just awesome! The best experience I've had car buying. Greg was very helpful and informative,he made sure all my questions were answered before i left the dealership. He was awesome! If i buy car buying. Greg was very helpful and informative,he made sure all my questions were answered before i left the dealership. He was awesome! If i buy another car it will only be at coggin Nissan at the avenues. I am very happy with the service, experience and my new car. More
I knew what I wanted and they worked with me instead of trying to sell me something else. Very good service and was in and out with the deal I wanted trying to sell me something else. Very good service and was in and out with the deal I wanted More
This was my first visit to the Nissan at the Avenues dealership and i was motivated to buy so i really didn't need a sales pitch. Ashley was very helpful and my only suggestion to any future buyers woul dealership and i was motivated to buy so i really didn't need a sales pitch. Ashley was very helpful and my only suggestion to any future buyers would be don't go to purchase a car late on a Sunday evening, it takes so long to get through the buying process that by the time your ready to get your car and have a final walk through, its late and everyone including myself were to spent to go around the vehical and inspect and get the options and final tour. I did need to come back the following morning and got a great walk through from and assosciate of Ashley which was definatly a plus. The financing and paperwork part was very stressfull and i'd even go as far as to say it S--k'd. Sorry! More
Saw 2011 Rogue on-line, submitted price request and was promptly responded to by Gabriel Valenzuela. Made arrangements to meet at dealership where he showed me the car I was interested in. Good knowledge promptly responded to by Gabriel Valenzuela. Made arrangements to meet at dealership where he showed me the car I was interested in. Good knowledge of vehicle, nice manner in his presentation. Good guy, direct and honest in his answers to questions and in response to requests. Bought the car from him. Satisfied customer. More
Everyone was very friendly. They managed to get me the car I wanted with a price/payment I could afford. My parents bought a car there years ago and I would go back again in the future. car I wanted with a price/payment I could afford. My parents bought a car there years ago and I would go back again in the future. More
These folks were just being used car salespeople, but had not been educated about statutes and disclosures. The used car manager was the real putz, and talked way down to my wife and I when I asked why the 2 not been educated about statutes and disclosures. The used car manager was the real putz, and talked way down to my wife and I when I asked why the 2005 Jaguar had such a strange smell. After 3 days, we reached a deal, but they changed the lot warranty from 2/3 months to one, and this killed our deal. It wasn't so much all the lee we were told, but the manipulation they kept trying on us. It gets old after a while. I guess they only want to sell to uneducated and naive buyers. More