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Coggin Nissan at the Avenues

Jacksonville, FL

4.0
487 Reviews

10859 Phillips Highway

Jacksonville, FL

32256

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Showing 487 reviews

March 20, 2013

This rating is for the 2013 White Altima SV. I have This rating is for the 2013 White Altima SV. I have purchased many new automobiles from this dealership since they originally opened. On the 15th More

by dayene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Surquine.. General Manager of Nissan at the Avenues, Jacksonville, FL
Mar 21, 2013 -

Coggin Nissan at the Avenues responded

Thank you so much for your kind words about myself, the dealership, and, especially, the Service Team. We are truly grateful to count you as a Coggin Nissan at the Avenues customer. If you ever need anything, don't hesitate to give us a call, 904-880-3000. We are always available and happy to assist in any way that we can. I really appreciate you taking the time to leave feedback about your experiences. Again, thank you so much for choosing our dealership. Best regards, David Surguine, General Manager, Coggin Nissan at the Avenues

March 17, 2013

We bought our first Nissan from Coggin at the Avenues ten years ago and loved them, so we went back. While the faces have changed, the service and friendliness I remember was still the same, Jermey C. was More

by lhmaldon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy in sales and Frank in service
Mar 18, 2013 -

Coggin Nissan at the Avenues responded

Congrats on your new Nissan! I am so glad to hear you enjoy your visits here and continue to come back. Please let me know if there is anything I may do to help make your experiences with us even more enjoyable with us. We are happy to have you as part of our Coggin Nissan at the Avenues family! Best, David Surguine, General Manager Coggin Nissan at the Avenues

March 13, 2013

From start to finish my entire customer experience felt like a bate and switch sale. From the vehicle I orginally wanted to purchase, the APR and sales price, to false promises after the sale. I would no More

by Bingel123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Travis, Cory
Apr 03, 2013 -

Coggin Nissan at the Avenues responded

First and foremost, I sincerely apologize that you had such poor experience at our dealership, and please know that your concerns are being taken very seriously. I never want any customer to feel like they are being deceived by staff members in order to sell a vehicle. I would really appreciate the opportunity to speak with you in greater detail regarding your experience and, hopefully, the chance to renew your trust in our dealership. Please, give me a call at your earliest convenience, 904-302-8992. Again, I apologize that these events occurred and look forward to speaking with you. Best regards, David Surguine, General Manager, Coggin Nissan at the Avenues

March 13, 2013

In 20 years I have not had a car buying experience like I had at Coggin Nissan. Mike Shaw is GREAT! It is hard to find someone in sales (especially car sales) who genuinely enjoys what he does and takes pass More

by tmcleveland1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Shaw
Mar 13, 2013 -

Coggin Nissan at the Avenues responded

I am so happy that you had such a rewarding experience at our dealership and, especially, with Mike. If you have any questions or concerns about your new car, don't hesitate to give us a call, 904-880-3000. We are always available and happy to help. Thank you so much for your feedback, and welcome to the Coggin Nissan family! Best regards, David Surguine, General Manager, Coggin Nissan at the Avenues

March 07, 2013

Overall just awesome! The best experience I've had car buying. Greg was very helpful and informative,he made sure all my questions were answered before i left the dealership. He was awesome! If i buy More

by dinamanro
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Allen
Mar 08, 2013 -

Coggin Nissan at the Avenues responded

It is great to hear you love your Nissan and you have had such a great experience with Greg and all of us at Coggin Nissan. Please let me know if there is anything I can do in the future regarding your vehicle needs. Thank you for your feedback and welcome to the Coggin Nissan at the Avenues Family! Best, David Surguine, General Manager Coggin Nissan at the Avenues

March 01, 2013

I knew what I wanted and they worked with me instead of trying to sell me something else. Very good service and was in and out with the deal I wanted More

by Jeremykelsey
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bubba
Mar 08, 2013 -

Coggin Nissan at the Avenues responded

So glad to hear we were able to help you get what you wanted in a timely fashion. Please let me know if I may be of any further assistance regarding your vehicle. Welcome to the Coggin Nissan Family! Kind Regards, David Surguine, General Manager Coggin Nissan at the Avenues

February 28, 2013

This was my first visit to the Nissan at the Avenues dealership and i was motivated to buy so i really didn't need a sales pitch. Ashley was very helpful and my only suggestion to any future buyers woul More

by nissan153
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wells
February 21, 2013

Saw 2011 Rogue on-line, submitted price request and was promptly responded to by Gabriel Valenzuela. Made arrangements to meet at dealership where he showed me the car I was interested in. Good knowledge More

by sodcutter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Valenzuela
February 17, 2013

Everyone was very friendly. They managed to get me the car I wanted with a price/payment I could afford. My parents bought a car there years ago and I would go back again in the future. More

by Mychand
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Ibarra
February 15, 2013

These folks were just being used car salespeople, but had not been educated about statutes and disclosures. The used car manager was the real putz, and talked way down to my wife and I when I asked why the 2 More

by Truth is best
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg and Stephen
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