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Coggin Nissan at the Avenues

Jacksonville, FL

4.0
487 Reviews

10859 Phillips Highway

Jacksonville, FL

32256

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Showing 487 reviews

July 25, 2013

We had a wonderful experience working with Mansel. He has contact us on numerous occasions just to make sure that we are still happy with our vehicle. More

by Bugg1983
Price
Recommend Dealer
Yes
Employees Worked With
Mansel
Jul 26, 2013 -

Coggin Nissan at the Avenues responded

Thank you so much for taking the time to review your experience at our dealership. I am thrilled that you found Mansel so helpful and professional. If you have any questions about your new car, don't hesitate to give us a call, 904-880-3000. We are always happy to help in any way that we can. Again, thank you for your feedback, and we look forward to your next visit. Best regards, David Surguine, General Manager

July 24, 2013

My Versa was purchased from Nissan at the Avenues. I was always impressed with the friendliness and desire to be helpful when I visited the service department of the dealership. When I moved to the westsid More

by JeanneOrfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jai Beasley
Jul 24, 2013 -

Coggin Nissan at the Avenues responded

Thank you so much for your kind words about our dealership. While we are truly sorry to hear that you had such a frustrating experience at another Nissan dealership, we are thrilled that you will be returning to Coggin Nissan at the Avenues. Your satisfaction is our absolute top priority. And, if you have any questions between now and your next visit, don't hesitate to give us a call, 904-880-3000. We are always happy to help in any way that we can. Again, thank you for your feedback, and we look forward to your next visit. Best regards, David Surguine, General Manager

July 21, 2013

I had a totally satisfying experience in the sales, finance and maintenance departments. In sales, I received clarity, accuracy and responsiveness to my needs. In finance, I found competence, overcomin More

by NISSAN1941
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Loui Salameh
Jul 22, 2013 -

Coggin Nissan at the Avenues responded

Kamill and Idella, thank you so much for your taking the time to review your recent buying experience at our dealership. I am thrilled that you found our staff so courteous, helpful, and professional. If you have any questions, don't hesitate to give us a call, 904-880-3000. We are always happy to help in any way that we can. Again, thank you for your feedback and congratulations on your new Rogue! Best regards, David Surguine, General Manager

July 19, 2013

Just finished the worst three month long process with this dealership. It was one problem after another. They took almost a month to get in parts for my new car. Through this time I never received a More

by akrug23
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All of them
Aug 01, 2013 -

Coggin Nissan at the Avenues responded

Thank you for taking the time to leave feedback about your experience at our dealership. We are truly sorry about the parts miscommunication that resulted in a longer repair window than was anticipated. While gas and home delivery cannot truly make up for time without your new car due to repairs, we hope that you will accept it as a token of our appreciation for your patience. In terms of the vehicle registration issues, there are a variety of factors that can prevent this routine process from flowing smoothly. Although we tried to stay in contact with you, as well as the Title Clerk, and provide updates on your registration often, we understand and apologize for the frustration that resulted due to document requirements and the length of time required for completion. If you would like to discuss this issue further, please send your current contact information to customer.service@cogginauto.com. Again, our apologies for the frustrations that you experienced. Best regards, David Surguine, General Manager

July 13, 2013

This was my first purchase with Nisson and the best ever. The sales staff and others were wonderful !!!! I will recommend the Avenues Nisson to everyone. Gabe done an outstanding job for me, even came in on More

by Kfunden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabe
Jul 16, 2013 -

Coggin Nissan at the Avenues responded

Thank you for such a great review not only of our dealership but of your experience with Gabe as well. If you have any questions, don't hesitate to give us a call, 904-880-3000. We are always happy to help in any way that we can. Again, thank you for your feedback, and congratulations on your new Nissan! Best regards, David Surguine, General Manager

July 03, 2013

Thanks to Corrie King I've had the Best car buying experience ever ... His knowledge, professionalism and trustworthiness was greatly appreciated by me and my husband. also super friendly. I love my More

by EricaELlis1345$
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corrie King
Jul 05, 2013 -

Coggin Nissan at the Avenues responded

Thank you for taking the time to review your buying experience at our dealership. I am thrilled that you found Corrie so helpful, professional, and courteous. If you or your husband has any questions, don't hesitate to give us a call, 904-880-3000. We are always happy to help in any way that we can. Again, thank you for your feedback, and congratulations on your new Rogue. Best regards, David Surguine, General Manager

June 19, 2013

Buying a car is often a stressful experience, but not this time. Greg made the selection, negotiation, and delivery experience memorable, and we are very happy with our new Maxima. More

by nelson0926
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Allen
Jun 19, 2013 -

Coggin Nissan at the Avenues responded

Thank you so much for taking the time to leave feedback about your recent buying experience at our dealership. I am thrilled that Greg made the entire process flow smoothly and hassle-free. If you have any questions, don't hesitate to give us a call, 904-880-3000. We are always happy to help in any way that we can. Again, thank you for your feedback, and congratulations on your new Maxima! Best regards, David Surguine, General Manager

June 15, 2013

Problem with back wheel on new Sentra. Service reviewed problem and corrected under warranty. I was please with the quality of service and speed which it was handled. I have always been please More

by pking38
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
cory maxwell
Jun 18, 2013 -

Coggin Nissan at the Avenues responded

Thank you so much for your kind words about our dealership. I am glad that you have found our Service Department to be so helpful and courteous, and the work to be finished in a timely manner. If you have any questions, don't hesitate to give us a call, 904-880-3000. We are always happy to help in any way that we can. Again, thank you for your feedback, as well as for being a loyal Coggin Nissan customer. We are truly grateful to you. Best regards, David Surguine, General Manager

June 08, 2013

Matt Davis was a great help, he really understood what i needed and wanted. He did not push anything on me that i did not want or need. Becuase of his outstanding service i will be recomending friends in ne More

by JulianaAlves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Davis
Jun 10, 2013 -

Coggin Nissan at the Avenues responded

I am thrilled that you had such a positive experience at our dealership and, especially, with Matt. If you have any additional vehicle questions, don't hesitate to give us a call, 904-880-3000. We are always happy to help in any way that we can. Thank you for your feedback and recommendations. We look forward to your next visit. Best regards, David Surguine, General Manager

June 05, 2013

Rami was very easy to work with, showed us all details of the vehicle and was very patient while helping us find the right car and also during the negotiations. Would highly recommend to friends and relati More

by tnelson1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rami Hanania
Jun 05, 2013 -

Coggin Nissan at the Avenues responded

Thank you for taking the time to review your experience at our dealership. I am thrilled that you found Rami so helpful and informative. If you have any questions, don't hesitate to give us a call, 904-880-3000. We are always happy to help in any way that we can. Again, thank you for your feedback, and we look forward to your next visit. Best regards, David Surguine, General Manager

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