Coggin Nissan at the Avenues

I went to this Nissan dealership with the intention of purchasing a used vehicle if I could afford it. Jeremy worked diligently to get me the best deal on a car I could afford. I ended up purchasing a n purchasing a used vehicle if I could afford it. Jeremy worked diligently to get me the best deal on a car I could afford. I ended up purchasing a new vehicle with a few more bells and whistles than I thought I could afford. He worked to get me the best trade in offer and went out of his way to find any discounts that we may be eligible for. He was respectful of our time and was straight forward with the deals he could offer us. I never felt pressured to buy during my visit. I have been extremely happy with my purchase and would highly recommend Jeremy Criscione and the Nissan at the Avenues Dealership to anyone considering purchasing a vehicle. More

No pressure salesman, gave me plenty of options and drove home in a new vehicle feeling it was my decision to buy, not someone else's. The financing department was great and overall buying a vehicle at this home in a new vehicle feeling it was my decision to buy, not someone else's. The financing department was great and overall buying a vehicle at this dealership is not something to fear. They'll take good care of you and they follow up to make sure you are happy. More

Copy of e-mail to manager (so far NO RESPONSE!!): Good Copy of e-mail to manager (so far NO RESPONSE!!): Good morning, My name is XXX and I was a customer at Coggin Nissan at The Avenues late yester Copy of e-mail to manager (so far NO RESPONSE!!): Good morning, My name is XXX and I was a customer at Coggin Nissan at The Avenues late yesterday evening. I had a great experience at your dealership yesterday and was able to negotiate a sale with your exceptional sales staff for a vehicle I feel I will be very happy with. This all ended when I got to finance. After a 3 hour wait to see someone in finance, I got to meet Kip. Kip was rude to his co-workers and appears genuinely unhappy in his job. The whole experience was rushed (well it was 11pm) and completely unacceptable. The sale I had negotiated was $XXX out the door on my Nissan Versa. The only thing I wanted to add was gap insurance. Unfortunately the Gap insurance I wanted could only be purchased bundled with service/ warranty/ ding programs. I picked the lowest priced package and was told "don't pay attention to that price, that's not your price". After having signed the paper work, the final bill came out........ Altogether I was paying $4500.00 for services I didn't want and there was no indication of the sale price I had negotiated. Kip advised me I was not able to "back out" at that time. I was also offered no financing options other than the Nissan financing as this was the only financing available on new cars. This is the very definition of predatory lending and was a shock to experience after having such a positive engagement with the sales staff. Unfortunately Coggin Nissan falls under "Buyer Beware" due to the unsavoury practices by the finance department, which is a shame because the rest of the dealership was very pleasant. *******With regards to the response from Coggin below. I left a voicemail message with my cell number and e-mail address over a week ago. Guess what? NO RESPONSE! The managers apparently do not respond to e-mails or voicemails. Interesting spin on customer service...********* More

After the purchase, I have waited for the missing part. When I stopped by to pick up the missing part, got nasty message. I don't appreciate his professionalism. Need to show respect for customers and the When I stopped by to pick up the missing part, got nasty message. I don't appreciate his professionalism. Need to show respect for customers and their rights regardless what... Hope they will do something positive and show respect for customers... thank you More

Great experience working with Lou and Duane, they met and exceeded all my expectations. They made the process easy, with all the typically haggling, I look forward to having my service preformed there. exceeded all my expectations. They made the process easy, with all the typically haggling, I look forward to having my service preformed there. More

Great car buying experience........Super helpful people who all provided answers to any questions that I had. Tony Bleta and Brent Cox listened to my needs and came up with a great deal in just a few minut who all provided answers to any questions that I had. Tony Bleta and Brent Cox listened to my needs and came up with a great deal in just a few minutes. I got the car I wanted at the price I wanted to pay, including my trade-in. No hassles or waiting around, just quick competent service and satisfaction. The "finance man" is always the last step and you usually dread the visit to that "private office" ......but in this case, it was a very pleasant and fun visit. Kip Winter, the Business Manager was fun to work with and there was no presser to buy extra things that I did or would not need. He laid out all of the options for me and I just picked what I wanted.....no pressure. Tony and Bret worked hard to make the sale and get my new Altima SL ready. The entire process from start to finish only took a couple of hours. A big thanks to everyone for a great car buying experience ! Chuck More

Jeremy Criscione handled my purchase in a professional and straight forward manner.He was open to my needs and made every effort to completing my purchase in a timely manner. and straight forward manner.He was open to my needs and made every effort to completing my purchase in a timely manner. More

Dealership with well coordinated staff. Salesmen knowledgeable and able to pursue specific needs and interests of client. Fair pricing. We have purchased other cars here and have always been pleas knowledgeable and able to pursue specific needs and interests of client. Fair pricing. We have purchased other cars here and have always been pleased. Also the service department is attentive, fairly priced and professional. More

In my situation, purchasing a car was a definite necessity but wasn't something I could commit to immediately. Jeremy Criscione took an interest in working with me but avoided being pushy understand necessity but wasn't something I could commit to immediately. Jeremy Criscione took an interest in working with me but avoided being pushy understanding my situation and that really helped in my car buying experience. When I was ready to move forward I was stunned by how quickly the process went and completely appreciate their preparation and commitment to ensuring their customer experience is excellence. I don't normally comment or provide reviews but I feel strongly that Jeremy and Coggin Nissan are great to work with. More

I give an excellent rating for customer service because of the excellent treatment to me as a customer at time of purchase by Mansel Karafil. And, the excellent fast and friendly service provided by Frank of the excellent treatment to me as a customer at time of purchase by Mansel Karafil. And, the excellent fast and friendly service provided by Frank Hall at the service area. I needed a wheell cover replacement and he ordered me one I had to pay for it, but, I had scratched it on a curb). But he did get the replacement there for me fast and let me know when it was in. This Nissan of the Avenues sales and service is the best a person could hope for, and then exceeds the best expected! More