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Coggin Nissan at the Avenues

Jacksonville, FL

4.0
487 Reviews

10859 Phillips Highway

Jacksonville, FL

32256

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Showing 487 reviews

December 09, 2013

I had been car shopping for a couple of days and had become weary with what I had been dealing with. Luis seemed most interested in finding a car with the features I told him I wanted and then worked di More

by gaslita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis, Leo, Mnasel
Dec 10, 2013 -

Coggin Nissan at the Avenues responded

Buying a new car can be an overwhelming experience so I am glad Luis was so helpful to you. If you have concerns arise now that you are on the road, please do not hesitate to contact us. We look forward to working with you! Best, Jenny Winslow Customer Relations Director

December 08, 2013

This is the 2nd time we purchased a car from Coggin Nissan at the Avenues. I would highly recommend the sales team and service department to anyone looking to purchase or service a car. Very pleased More

by miami08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Johnson
Dec 10, 2013 -

Coggin Nissan at the Avenues responded

I am always humbled when a family chooses to buy from us again, it is the best way I know to ensure that my team is providing the kind of customer service we strive for. Please do not hesitate to continue reaching out to us for any concerns you have. Thank you for your business, Jenny Winslow Customer Relations Director

December 02, 2013

Greg from sales team was great and got us a good deal. The worst experience starts when we reach finance team(Kip). Firstly they made us wait hours on deal day for papers to be signed. Once we got our loa More

by Santoshkbh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg & Kip
Dec 03, 2013 -

Coggin Nissan at the Avenues responded

Thank you for bringing this to my attention. I want to be sure that we do what we can to make you entirely satisfied with your new vehicle. Please contact me at 904-302-8992 so we can look over the financing paperwork and figure out where these extra charges are coming from. Thank you, Jenny Winslow Customer Relations Director

December 02, 2013

I worked with Dexter Smith, Kip Winter & Faye Bay. Each of these three employees should be commended on their professionalism and dedication. I do not recall making a purchase from a dealership in th More

by markterrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dexter Smith - Kip Winter - Faye Bay
Dec 02, 2013 -

Coggin Nissan at the Avenues responded

Mark, Thank you so much for the kind review. I am proud of the team at Coggin Nissan at the Avenues and am glad to hear that someone with a professional understanding of the value of good customer service found it at our store. Please contact us again if you find yourself in need of anything that will make your driving experience more pleasant. Best, Jenny Winslow Customer Service Director

Dec 02, 2013 -

Coggin Nissan at the Avenues responded

Mark, Thank you so much for the kind review. I am proud of the team at Coggin Nissan at the Avenues and am glad to hear that someone with a professional understanding of the value of good customer service found it at our store. Please contact us again if you find yourself in need of anything that will make your driving experience more pleasant. Best, Jenny Winslow Customer Service Director

November 25, 2013

It was overall a positive experience. The car was brought up from St Aug quickly and the sales staff were all very kind.I would recommend this dealer to anyone. More

by mjhtah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
billy
Nov 25, 2013 -

Coggin Nissan at the Avenues responded

I am glad that you had such a positive experience and thank you for letting me know about it. We want you to be happy with your purchase so if there is anything we can do to ensure a better driving experience, please feel free to let us know. Thank you for your business, Jenny Winslow Customer Relations Director

November 20, 2013

Eriton has an excellent knowledge of the car features, very patient and professional. His arguments are very convincing. I only went to change the oil of my old pathfinder and at the end I got a new one ! More

by ninasalinas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eriton Bleta
Nov 20, 2013 -

Coggin Nissan at the Avenues responded

Wow! That's a change of events! I am glad to hear that Eriton was able to answer your questions and while it is never our goal to sell a guest, I am glad that you found a Pathfinder that was right for you. I hope you will continue to let us know how we can be of assistance to you with your Nissan needs. Thank you for your business, Jenny Winslow Customer Relations Director

November 17, 2013

The Sales person always had a smile in his face. He was also able to conveniently talk through text messages as well, my preferred communication methods. More

by silver2u
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Criscione
Nov 18, 2013 -

Coggin Nissan at the Avenues responded

I appreciate you taking the time to leave your positive feedback. It is our pleasure to help our customers find the vehicle that is right for them in a way that is most comfortable for them so I am glad to hear that Jeremy was able to find the best way to work with you. Please just send a text if there is anything we can do to be of further assistance! Best, Jenny Winslow Customer Relations Director

November 06, 2013

Bill provided excellent service! We have been at this dealership for years and will continue to purchase our cars there. We are very happy with the quality of work provided and customer service. More

by kquinn35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
Nov 06, 2013 -

Coggin Nissan at the Avenues responded

Thank you for letting me know that we have won your trust through our commitment to our customers. I am confident that you will let us know if there is anything we can do to make your driving experience better. We look forward to working with you again. Thank you, Jenny Winslow Customer Relations Director

November 05, 2013

I recently bought a new Pathfinder and wanted to affix the front license plate bracket which i received with the vehicle but did not get the hardware. I initially asked for the hardware so i could attach More

by tmadelly
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Nov 05, 2013 -

Coggin Nissan at the Avenues responded

Thank you for letting me know that my service team went over and above the call of duty to help get your front license plate on your Pathfinder. I am always glad to hear that my team is providing such excellent service to our customers. I hope you feel confident that we will provide the same high level of service for any other issues we can resolve to make your driving experience better. Thank you for your business, Jenny Winslow Customer Relations Director

October 31, 2013

Love my new Nissan!!!!!!!! Everyone was great, from the General Manager, David Surguine to the sales person, Corrie King to the Finance manager, Christine Fleeman. I will def be back to use the service dep More

by NewNissan211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corrie King
Oct 31, 2013 -

Coggin Nissan at the Avenues responded

We are so glad that we were able to make your car-buying experience so memorable! We want to be sure all our customers are fully satisfied during the sale but during after as well. If there are any concerns we can address for you, please do not delay in letting us know. We look forward to seeing you again at that first oil change! Happy Halloween! David Surguine General Manager

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