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Coggin Nissan at the Avenues

Jacksonville, FL

4.0
487 Reviews

10859 Phillips Highway

Jacksonville, FL

32256

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Showing 487 reviews

February 14, 2014

My purchase experience was, without question, one of the best car buying experiences I’ve had. I’ve always dreaded going to a car dealership because I didn’t want to feel pressured or haggled by the sales More

by rochellecris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corrie King
Feb 17, 2014 -

Coggin Nissan at the Avenues responded

It's always great to get a new vehicle but even better when your experience is as great as Corrie was able to make your car-buying process. I am glad to hear that you felt he listened to you and that you would trust your friends and family with him. We look forward to working with anyone you send our way and seeing you at your first scheduled maintenance appointment! Best, Jenny Winslow Customer Relations Director

February 14, 2014

I had a wonderful experience. I gave the salesman a list of my needs for a vehicle and he did an excellent job in finding a vehicle that matched my needs. Thanks Coggin! More

by kgore123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corrie King
Feb 17, 2014 -

Coggin Nissan at the Avenues responded

Thank you for trusting Coggin Nissan at the Avenues to help you find your vehicle. We want to make sure that you are fully satisfied with your purchase so if there is anything we can do to be of assistance before your first scheduled maintenance, please let us know. Thank you, Jenny Winslow Customer Relations Director

February 10, 2014

We purchase a 2012 Nissan Pathfinder from Coggin Nissan at the Avenues. Jeff Johnson went above and beyond to find us exactly the vehicle we were looking for at the price we wanted.They followed through wi More

by bquarterman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
Feb 11, 2014 -

Coggin Nissan at the Avenues responded

We want everyone who visits Coggin Nissan at the Avenues to feel as satisfied as Jeff made you feel. We want to be sure that you are always shown outstanding customer service so if there is anything we can do to be of assistance before your first scheduled maintenance, please do not hesitate to reach out to us. Thank you for your business, Jenny Winslow Customer Relations Director

February 05, 2014

I have purchased many vehicles in my almost 60 years of life. This purchase was a good one, in all regards, as the dealer was attentive to my needs, listened closely to my expectations and limitations and More

by steventb4454
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Smith
Feb 06, 2014 -

Coggin Nissan at the Avenues responded

Steven, Thank you for letting me know how helpful Dexter was in helping make your purchase experience a positive one. We always want the customers at Coggin Nissan at the Avenues to feel confident with their purchase and services. Please let us know how we can be of assistance in making your driving experience fully satisfying for you. Best, Jenny Winslow Customer Relations Director

February 01, 2014

Very professional and attentive to needs. Quick as well as efficient. Was out the door in less than time that was originally quoted. Very impressive. More

by ebargeron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Feb 03, 2014 -

Coggin Nissan at the Avenues responded

We always want to provide our customers the best service possible at Coggin Nissan at the Avenues so I am glad to hear that we were able to beat the time estimate we gave. If you have any questions or concerns that we can answer, do not hesitate to let us know. Thank you, Jenny Winslow Customer Relations Director

January 31, 2014

Frank is always professional and friendly. He listens carefully to my concerns and makes sure that I understand his explanation of the service my vehicle will receive. He is patient and genuinely concern More

by alissahaag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Hall
Feb 03, 2014 -

Coggin Nissan at the Avenues responded

Alissa, Thank you for taking the time to let me know that Frank has been so helpful to you in maintaining your vehicles. I am glad that we have earned your confidence, it is a privilege we do not take lightly. Thank you for your business, Jenny Winslow Customer Relations Director

January 06, 2014

To Whom This may Concern: This review is my way of To Whom This may Concern: This review is my way of saying Thank You. My experience was one of a complete turnaround. I am one of those rare people More

by MsKmille
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Scofield Crocker
Jan 06, 2014 -

Coggin Nissan at the Avenues responded

Camille, I am glad to hear that Nancy was able to turn around your expectations of Coggin Nissan at the Avenues after your first experience and help you find the car you really wanted. I apologize for the concern you had with your first visit; we do want to try to consider your needs to find you the right vehicle which should involve a discussion about your needs and follow through, regardless of our considerations. I hope that you will continue to reach out to us now that you are in your car and that you continue to ask questions until you are confident that you have a good understanding to resolve the issue. We look forward to continuing to work with you. Best, Jenny Winslow Customer Relations Director

January 04, 2014

rep very nice and was willing to answer any and all questions, even on return trip for more questions......had to come back about the feature to add a phone to the car More

by wilson1096
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
cant remember name (thin black man)
Jan 06, 2014 -

Coggin Nissan at the Avenues responded

We always want to ensure that you are fully confident with your car and all its options. I am glad that you came back so that we could help you figure out how to add your phone to the car. Do not hesitate to ask us for assistance with any other issues that you might have before your first scheduled maintenance. Thank you, Jenny Winslow Customer Relations Director

December 30, 2013

Loved Jeremy... he is outstanding... we had a lot of requests, and he came through for us. We actually ordered two 370 zx's and they were delivered as we requested... and we love Jeremy...... and our c More

by contractor21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jeremy criscione
Dec 30, 2013 -

Coggin Nissan at the Avenues responded

I am glad that Jeremy was able to come through for you by answering all your questions. I trust that you will be satisfied with your *two* 370 zx's but if you find you have concerns or questions, we are always here to help. Thank you, Jenny Winslow Customer Relations Director

December 29, 2013

I AM A RETIRED MARINE WHOM IS VERY HARD TO PLEASE. I WILL NOT ACCEPT A LOT OF BULL..... THESE GUYS DIDN'T SHOOT THAT TYPE OF STUFF TO ME...THE SALES MGR, THE SALES CONSULTANT, THE SERVICE MGR, AND THE MOST I More

by marshallw154
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LEO, ALEX, FRANK, AND ED
Dec 30, 2013 -

Coggin Nissan at the Avenues responded

Wallace, We are proud of our team and their ability to demonstrate how much we value our customers through our service. I am glad to hear that we were able to meet your precise expectations. I am confident that you will continue to feel our appreciation for your business when you visit us for your first scheduled maintenance. If you have questions or concerns about your new vehicle before then, please do not hesitate to reach out to us. Thank you for your business, Jenny Winslow Customer Relations Director

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