Coggin Nissan at the Avenues
Jacksonville, FL
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My purchase experience was, without question, one of the best car buying experiences I’ve had. I’ve always dreaded going to a car dealership because I didn’t want to feel pressured or haggled by the sales best car buying experiences I’ve had. I’ve always dreaded going to a car dealership because I didn’t want to feel pressured or haggled by the sales people. Corrie was very helpful and professional and made my car buying experience a pleasant one. He was sincere and down to earth. He was friendly to us and very knowledgeable about the vehicle involved, as well as all other parts of the process. I have nothing but praise for his skill, knowledge and effectiveness. I will highly recommend him to any of my friends and family that are looking to purchase. More
I had a wonderful experience. I gave the salesman a list of my needs for a vehicle and he did an excellent job in finding a vehicle that matched my needs. Thanks Coggin! of my needs for a vehicle and he did an excellent job in finding a vehicle that matched my needs. Thanks Coggin! More
We purchase a 2012 Nissan Pathfinder from Coggin Nissan at the Avenues. Jeff Johnson went above and beyond to find us exactly the vehicle we were looking for at the price we wanted.They followed through wi at the Avenues. Jeff Johnson went above and beyond to find us exactly the vehicle we were looking for at the price we wanted.They followed through with all promises and left us very satisfied. I highly recommend Coggin Nissan at the Avenues! More
I have purchased many vehicles in my almost 60 years of life. This purchase was a good one, in all regards, as the dealer was attentive to my needs, listened closely to my expectations and limitations and life. This purchase was a good one, in all regards, as the dealer was attentive to my needs, listened closely to my expectations and limitations and worked his Customer Service skills to ensure my wife & I felt special during the experience. He went out of his way many times when I didn't think we were going to be able to make a deal with alternative options "before" checking with his manager. That is usually the most frustrating part of buying a car is the "let me see what my Manager says" which you know is going to be a ping pong match of back and forth. This experience was much better. More
Very professional and attentive to needs. Quick as well as efficient. Was out the door in less than time that was originally quoted. Very impressive. as efficient. Was out the door in less than time that was originally quoted. Very impressive. More
Frank is always professional and friendly. He listens carefully to my concerns and makes sure that I understand his explanation of the service my vehicle will receive. He is patient and genuinely concern carefully to my concerns and makes sure that I understand his explanation of the service my vehicle will receive. He is patient and genuinely concerned that my vehicle is taken care of. I am fully confident that my vehicle is in good hands when I am at this dealership. THIS IS THE ONLY PLACE I WILL COME TO HAVE MY CAR SERVICED!!!!! More
To Whom This may Concern: This review is my way of To Whom This may Concern: This review is my way of saying Thank You. My experience was one of a complete turnaround. I am one of those rare people To Whom This may Concern: This review is my way of saying Thank You. My experience was one of a complete turnaround. I am one of those rare people in America without any debt. So for me finding financing was challenging (which I knew up front). Upon my first visit to Coggin Nissan...my children and I were met in the parking lot by 2 sales associates who immediately assigned themselves to us and showed us around. Apparantly, they were job shadowing, which I will admit was very uncomfortable. I was interested in a few types of vehicles however, it seemed they already had in mind what they felt was best for me (even though they had no idea what i could afford). After the test drive (where one drove the car and my kids and the other associate piled into the rear of the car)...we returned to the lot to determine financing. It was at that time that I was asked had I spoke to anyone prior to my visit. I advised him I was contacted by a lady named Nancy and he said Ok. He took some information from me and went to the finance person...Bottomline...they basically took a look at my situation and chose not to bother. he gave me his card and that was the last i heard from him. However, because I was enrolled in the VPP program through my job...i was already assigned to someone, Ms. Nancy Crocker. Nancy called me the following Monday and i explained to her my situation and the experience I had and she took over from there. Her customer service was commendable. She was so understanding that I decided to return to the lot for a second try...this time without my children... Nancy, showed me cars that were within my possible range. I test drove the one I really liked the most and it was at that time that I agreed to try for financing. She made me feel comfortable...confident about my decision...and I was prepared for whatever the outcome would be. She introduced me to the person working on getting me financed and he too was great. She kept me updated on the status of my financing as they tried to find me the best deal possible on the car of my choice. The following day...I recieved a call at work, telling me I had been approved. I was elated. What started out as a bad experience turned around for my good. I was able to meet all those working behind the scenes on my loan. They were all great people. But my Kudos goes to Ms. Nancy Crocket for being genuine. She is truly an asset. My 5 star rating goes to this dealership for customer service. I will rrefer others and remain a loyal customer. By the way...my children were pleased. Thank You again. Camille Mendes More
rep very nice and was willing to answer any and all questions, even on return trip for more questions......had to come back about the feature to add a phone to the car questions, even on return trip for more questions......had to come back about the feature to add a phone to the car More
Loved Jeremy... he is outstanding... we had a lot of requests, and he came through for us. We actually ordered two 370 zx's and they were delivered as we requested... and we love Jeremy...... and our c requests, and he came through for us. We actually ordered two 370 zx's and they were delivered as we requested... and we love Jeremy...... and our cars... we would recommend Jeremy to everyone... as well as Coggin Nissan at the Avenues. More
I AM A RETIRED MARINE WHOM IS VERY HARD TO PLEASE. I WILL NOT ACCEPT A LOT OF BULL..... THESE GUYS DIDN'T SHOOT THAT TYPE OF STUFF TO ME...THE SALES MGR, THE SALES CONSULTANT, THE SERVICE MGR, AND THE MOST I NOT ACCEPT A LOT OF BULL..... THESE GUYS DIDN'T SHOOT THAT TYPE OF STUFF TO ME...THE SALES MGR, THE SALES CONSULTANT, THE SERVICE MGR, AND THE MOST IMPORTANT GUY THE DETAILER...WAS OUTSTANDING PEOPLE AND I LOVE THEM FOR HOW THEY TREATED ME. THAT LEO IS A SPECIAL GUY, AND COGGINS NEED TO KEEP THOSE TYPE OF PEOPLE IF THEY WANT TO CONTINUE TO COMPETE WITH OTHER DEALERSHIPS. i WAS IMPRESSED WITH ALL OF THEM AND I AM LOOKING IN DEALING WITH THEM IN THE FUTURE. THE DEALERSHIP ITSELF IS A OUTSTANDING PLACE TO VISIT AND SUCH A FRIENDLY ATMOSPHERE.. THE GM SHOULD BE PROUD OF WHAT HE HAS AROUND HIM CAUSE I AM TOTALING HAPPY ABOUT OUR FUTURE WITH ONE ANOTHER.... WALLACE MARSHALL USMC RETIRED.... More