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Coggin Nissan at the Avenues

Jacksonville, FL

4.0
487 Reviews

10859 Phillips Highway

Jacksonville, FL

32256

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Showing 487 reviews

July 28, 2014

Waiting to update this review before it goes live as different people in the dealership are now handling my issue and so far it has been very positive More

by Dean44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Heimgartner
Jul 14, 2014 -

Coggin Nissan at the Avenues responded

Thank you for your recent purchase. We want to be sure that you are fully satisfied with your purchase so I am glad that you have begun working with me to make sure we get the right seats in your Caravan. We have ordered them and will be in touch when they arrive. If you have concerns I can assist with before you come for your seat installation, feel free to contact me at 904-302-8992. Thank you, . Jenny Winslow Customer Relations Director

July 28, 2014

New truck purchase Very pleasing surroundings and friendly staff. Very helpful and made the process enjoyable. The vehicle I was looking for was not in their stock, bu More

by Dean DeWall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Criscione
Jul 28, 2014 -

Coggin Nissan at the Avenues responded

Dean, Thank you for the great review. I am glad that we were able to help you find just what you were looking for and hope you will continue to trust us for your automotive needs. Thank you, Tony Ruxxxxi General Manager

July 25, 2014

Don't beleive them if they send you a letter offering a deal I received a letter in the mail from Coggin Nissan at the Avenues stating that because I have a great payment track record, they would offer me a new More

by Max Bennett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony Rushiti
Aug 19, 2014 -

Coggin Nissan at the Avenues responded

Max, Thank you for coming to research a potential purchase with us. I am glad that Ena provided you the kind of service we want everyone to experience to help you find a Rogue that you and your wife were happy with. I am sorry that we were unable to come to an agreement on the price and would like the opportunity to speak with you about the financing options that were discussed. Please contact me at 904-302-8992 so we can work together to see if we can find a mutually agreeable payment on the Rogue you chose. Thank you, Jenny Winslow Customer Service Representative

July 09, 2014

Great service. We are pleased with the service we received at your branch. Mr. Jeremy commitment to great customer service is to be commended. You can be sure that w More

by ivyvilches
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Criscione
Jul 10, 2014 -

Coggin Nissan at the Avenues responded

It is our pleasure to work with you. Thank you for allowing Jeremy to ensure your service met your expectations. Let us know if you have any concerns before your next appointment. Thank you, Tony Ruxxxxi General Manager

April 04, 2014

Called them early today to see how busy they are, since I didn't have an appointment for an oil change. Kristen said they're a little busy and it will take a little over an hour. I got there and Kristen cam More

by jthom001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristin
Jul 10, 2014 -

Coggin Nissan at the Avenues responded

It is our pleasure to make sure you leave a happy customer! Please let us know when we can have the pleasure of working with you again. Thank you, Tony Ruxxxxi General Manager

March 11, 2014

The whole process was very easy. Corrie did a fantastic job of working with me to get the best possible deal, without it feeling like I was being pressured. Previous experience at dealerships had a very di More

by osorno14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corrie King
Mar 17, 2014 -

Coggin Nissan at the Avenues responded

Thank you for letting me know how Corrie helped change your opinion of buying from a dealership. We want to continue to be of assistance so please let us know when we have the opportunity to work with you again. Best, Jenny Winslow Customer Relations Director

March 06, 2014

Have been going here for years and can say that I have always received excellent service, and treated very well at all times. Highly recommend Kristin for her attention to detail and wilingness to work wi More

by donp6091
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristin Ocock
March 05, 2014

Everyone I had contact with at the service department was professional, helpful and went above and beyond answering any concerns I had. I’ve been dealing with Frank since day one and I’ve had nothing but pl More

by rochellecris
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Hall
Mar 06, 2014 -

Coggin Nissan at the Avenues responded

Rochelle, Your review describes what I want everyone who visits Coggin Nissan at the Avenues to experience. I know that David was thrilled to work with you to help you and am glad to hear that Frank made you feel so comfortable. As always, if there is anything we can do to ensure your continued satisfaction, please do not hesitate to ask. Thank you, Kristen Bass Customer Service Manager

February 25, 2014

Love everything about them they really cared about my family I will definitely be sending my family and friends to you guys to buy a car keep up the great service :-) More

by Tanika1279
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Enea
Feb 26, 2014 -

Coggin Nissan at the Avenues responded

Thank you for taking the time to leave your positive feedback. I am glad you felt so welcome with the service the team at Coggin Nissan at the Avenues provided you. We look forward to seeing you at your first scheduled maintenance visit and working with your friends and family. Thank you, Jenny Winslow Customer Relations Director

February 17, 2014

One reason, I picked Coggin Nissan over Ford...is because both Corrie and Bill got me checked in and with within no time. Bill, informed that I had another problem, that should be covered under warranty and More

by Krnsawyer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corrie King and Bill Mooney
Feb 17, 2014 -

Coggin Nissan at the Avenues responded

I am glad to hear that the Coggin Nissan at the Avenues service team respected your time and was able to help you find a way to have your repair work done under warranty. Please let us know if we can be of further assistance. Thank you, Jenny Winslow Customer Relations Director

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